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2020 Jeep Grand Cherokee consumer reviews

$32,150–$34,450 MSRP range
side view of 2020 Grand Cherokee Jeep
(153 reviews)
98% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Jeep Grand Cherokee
Shop the 2020 Jeep Grand Cherokee

My New Jeep

I love the my new Jeep. First time owning one. My new preferred vehicle. No more Cadillacs for me. I’m a Jeep girl now and forever!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Step up to comfort

The Grand Cherokee is definitely a step up from the GMC Terrain I was currently driving. I test drove the new Terrain and Chev Blazer. I made the right choice

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best car I’ve owned

Very comfortable ,meets all my needs, good gas mileage roomy inside and a smooth ride several options to choose from when deciding on what Jeep to buy

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Most beautiful interior I’ve seen.

Love the look and feel of this Jeep inside and out. The rear view camera has a super sharp image. The Sienna brown leather is fabulous!! Love the panoramic moonroof. Lots of safety features that my 2017 did not come with such as blind spot indicators maker feel more secure when driving.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Jeep saved my life

I was in a big accident. Not only did the Jeep Grand Cherokee saved my life, it has every option I wanted. So when I went car shopping I kept wanting to go back to a Jeep. I currently have the 2020 Jeep Grand Cherokee Altitude.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great car

Handles well on the road response time is great smooth ride fun to drive loaded with safety features and lots of room in the interior

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Nothing Compares to a Grand Cherokee

Not only is it Visually appealing, the 4x4 system is unmatched. Luxury and Capability, ALL IN ONE. I have owned other Jeep models, but the Grand is the Best.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great SUV!

I have owned several SUVs over the years. This one has met all of my needs. It is luxurious, versatile and affordable. The vehicle has a lot of extras that are included where on other makes they would be part of an additional package!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Off-roading
  • Does recommend this car
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I like the style and dependability of the vehicle.

No difference from the 2017 Grand Cherokee that I owned before. But like some of the new features that have been added. Keep up the great job.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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2020 Jeep Grand Cherokee limited

I had the 2018 model ... loved it , upgraded , I thought , to the 2020 , Looks exactly the same , as soon as I hit 500 miles the check engine light came on ! I have been in a loaner for a week ! Very disappointed! I wish I kept my 2018

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 1.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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