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2020 Jeep Grand Cherokee consumer reviews

$32,150–$34,450 MSRP range
side view of 2020 Grand Cherokee Jeep
(153 reviews)
98% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Jeep Grand Cherokee
Shop the 2020 Jeep Grand Cherokee

Very Glad I Purchased It.

This is my second Grand Cherokee and traded my 2019 Limited for the 2020 Summit. Really like the upgrades in the Summit. It rides and drives great and look forward to driving it in the snow this winter.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love it!

The Jeep Grand Cherokee rides like a dream. It is roomy enough for my tall husband & comfortable for me too. I have great visibility & love driving it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Needs more refinement and storage

This car is a good buy for someone looking for that Jeep look. Needs a bit more power from v6, and interior is looking a little dated. Definitely needs more storage room inside. Other competitors have caught up and surpassed this Jeep. Otherwise solid vehicle.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 3.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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A new venture for me. Have been a FORD owner for

Ride is great, handles well, but is lacking in conveniences. Very few cubbies and places to put things. As a prior FORD Explorer Platinum owner, this vehicle for the price compartively falls short. I bought the Summit model which for the money should at least have 360 cameras. There are many other options missing from what I am used to. That said, once I adapt, I will likely love the Jeep.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 2.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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4th Jeep!!!

As the 4th Jeep I've owned/leased, we are extremely pleased with design, performance, reliability and all the Jeep has to offer. I would definitely recommend the Jeep Grand Cherokee.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best vehicle I've owned yet.

Love the 4x4, the way you can raise the entire body of the vehicle. The interior is soft and has all bells and whistles. The red velvet is gorgeous and I totally love to rims.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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The color sold me

I am content and happy with how my new Jeep maneuvered downtown LA today.. my 2 hour commute home was very comfortable.. I enjoyed having everything directly at my fingertips while driving.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love it so far

Love this car drives nice It was in the green from my jeep compass so far it’s been a good car to me hope to have it for many years

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Sporty, Yet Classy

I love my 2020 Jeep Grand Cherokee! It has the sporty look with refined details. It's sporty, yet classy! This is my 3rd Jeep Grand Cherokee and I love them.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Beautiful and I love it

I love Jeeps. This one is absolutely beautiful and has everything I wanted. Drives like a dream. Plenty of room for my parents and my pets.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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