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2020 Mazda CX-5 consumer reviews

$25,190–$26,590 MSRP range
side view of 2020 CX-5 Mazda
(144 reviews)
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.9
  • Performance 4.8
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Mazda CX-5
Shop the 2020 Mazda CX-5

Cool car post pandemic

I needed a new car. The timing was perfect. I own an old Miata. My son owns 2 Mazda’s. I wanted a Cadilac, but this filled all my car needs w a much better price.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Happy

This is the 4 th Mazda we’ve had. We keep coming back to Holiday for convenience and great service. We’ve always been pleased with it. Need I say more!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Wow, what a great car to own and fun to drive.

If there is anything Mazda did not think of in designing this compact SUV I cannot imagine what it is. Had this for two weeks and am loving driving it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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I love my new CX-5 Grand Touring

I love my new CX-5 Grand Touring! I chose Soul Red Crystal Metallic. It is the most beautiful color I've ever seen. I'm still learning how to operate all the incredible features that this car has and have been having the most awesome time driving it. We will be purchasing a car for our 15 year old daughter within the next year and will very likely be getting a Mazda from Mazda of Orange Park, and will definitely be making an appointment with Aaron Kaminsky, Sale Consultant.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Will seek othr options in future. Tucson,Sportage

It’s fine for what it is as long as you get a fair deal. If you overpaid as I did you would expect much more in both luxury and options like Car play and Navigation.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 4.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Fanciest vehicle ever owned.

My husband and I were in the market for a new smaller suv/crossover. I was driving a 2016 Subaru Forester with a turbo option and we wanted the next suv to have one as well. We are recent empty nesters and were looking to upgrade to a vehicle that would work well for road trips. After reading many articles, watching a lot of videos, we chose the Mazda CX5 and absolutely love the vehicle. It has a lot of power, the interior is top notch, the navigation, audio, and computer system are easy to use (especially love the dial that controls the screen, so it cuts down on distraction while driving) and it's a pleasure to drive. It's perfect for this season of life and our needs.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Finally in love with my car!

I bought a brand new car in 2018 and absolutely hated it! It was too small and I just didn't like it but bc it was brand new I thought I'd be stuck forever. Until I went to Jeff Wayler Mazda and got a 2020 Mazda CX5. This car is AMAZING!! It rides like a dream, looks beautiful and I have tons of room! I'm so glad I got it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Quiet! Cruise control perfect

This car does everything well! The onboard radar while using cruise control seperates you from the car in front. Wonderfully sensitive and adjustable. Also seat memory 1 and 2 makes it easy for 2 drivers. I wish it included the door mirrors, but no problem. VEHICLE IS OUTSTANDING!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Love this car!

This car has finishes that you would find in a luxury class vehicle. It is beautiful outside and insideand an excellent value for the money.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Vehicle handles so well I feel so safe driving it

Love the car handles so well color so pretty the blue good safety features good size has so many safety features and keyless entry good feature

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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