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2020 Mazda CX-5 consumer reviews

$25,190–$26,590 MSRP range
side view of 2020 CX-5 Mazda
(144 reviews)
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.9
  • Performance 4.8
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Mazda CX-5
Shop the 2020 Mazda CX-5

It seems like a quality car

This car is easy to drive. I am getting used to all of its features and I think I will like how this car works.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Read Car and Driver

This is the first car I have enjoyed owning and driving. It is a SUV and drives like a sports car. Through some luck, I read "Car and Driver," which gave this car "Top Ten Cars of 2020." This is the first Mazda I've ever driven or own. I will keep coming back. Thank you!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best Car I've Ever Owned

I was no longer happy with my 2018 Ford Escape and decided to trade it in before the warranty expired. I did extensive research on all small to midsized SUVs and all signs kept pointing to the Mazda CX5. I must admit that the brand wasn't even on my radar until I saw the score it was given by Consumer Reports. Then once I saw how the price stacked up with the standard safety features I had to go and experience this car. I purchased it that same day and got financing through Mazda Financial at less than half of my existing rate. I love the ride, the look and the features of this vehicle. It feels like I'm driving a high end suv for a fraction of the price.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Love the added features

Turbo boost is great. Love the stereo system, including steering wheel controls. Heated steering wheel, heated/cooled seats...can't wait to try them all out. Great MPG.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Safety first for our daughter

This car met all the criteria for what we were looking for. The car is very luxury feeling and drives like a dream. I’ll buy another Mazda

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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In love with my car!

Loving my Mazda! Its my 3rd lease but this is by far the best. The interior has changed somewhat its very stylish very comfortable. Smooth riding and love the Apple Car Play.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Very nice car. Second one we have leased.

We are very pleased with this vehicle. We leased the same car for the past three years and decided to lease the same one. Byers Mazda was very helpful in our search for the vehicle we wanted.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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1st Time SUV Owner

Have only driven car 2X, but the 2nd was to upstate NY. Drove very nicely. Getting used to sportiness of car after having driven a sedan for so many years.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Love my new car

The interior is very comfortable and the electronics are great! Also extremely pleased about the safety of this vehicle. We needed an SUV for comfort as we are getting older and this car fits the bill.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Mazdas are GREAT Cars!

I've only had it for two weeks but I'm definitely enjoying it. The BEST feature is the Auto Hold button for the brakes because I have severe neuropathy in my feet, which causes constant numbness. When I use the Auto Hold, I don't have to worry that my foot will slip off the brake since the car stays stopped even with my foot off of it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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