Used 2019 Acura ILX for Sale in Columbus, OH

Not enough laudations for the Service Department. Visiting from St. Louis. Pulling out of a mall at 4:00 pm on a Saturday the "Check Charge Service" light comes on my TL dashboard. We drove to a nearby Acura dealership. I walked in and explained, family in tow. The dealership's management staff basically shrugged and directed us to an auto parts store down the road. Replaced the battery and warnings were still on. That night I went On Line and found an Acura chat site. An empathetic presence that proved very helpful. Shortly after the chat I received a call from Larry Jones, the service manager at Columbus Acura (in Dublin, OH). Just his call was reassuring on a Saturday night. It was clear we could not drive home to St. Louis the next day as planned. Larry and I texted back and forth on Sunday and he directed me to bring our TL to the Service Department first thing Monday morning. We packed our car and got to the dealership at 6:45 am. At 7:15 am Chris Diglia welcomed us to his desk. He was fully briefed about our situation prior to our arrival and led us to the waiting area. A receptionist (I forgot her name - very nice) set us up with coffee and we ate our breakfast in the waiting area. In 45 minutes Chris presented us with a multi-point check report and informed us that our alternator was not functioning. He gave us the quote and a 90 minute length of time needed to replace our faulty alternator. Our car was received at 7:15 am for an expedited repair and we were on the road back to St. Louis at 9:24 am! EVERY member of the staff that dealt with us were attentive, welcoming and comforting. The entire company exuded professionalism and confidence. If we lived in Columbus we would purchase a car from Columbus Acura if for no other reason than the service department and the positive vibe elicited by the staff. Additionally, as we occupied the waiting area, we witnessed other clients being treated with the same attention, respect, transparency and professionalism as my wife and I. To us this appears to be the norm. Thank you Columbus Acura for reminding us that there are businesses that do welcome the stranger. Among the good family memories associated with our trip, you will be mentioned as another positive experience in Columbus, Ohio.

My second ILX leased from Acurra of Peoria. It meets my needs and expectation. Style features, comfort and economical. And the team at Acura of Peoria did an amazing job as they have always.

Mark Gibson was our sales person. He did a great job of presenting the car to us and explaining why we should choose the MDX. We had a great experience and will likely return for future purchases even though we live an hour away. We love our gently used MDX! Thanks Mark

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

I just want to say that we had a really good experience! I went to look for a newer Honda, but was still playing around with the idea of a new car. We were greeted right away by one of the finance guys while out on the lot. He got us with our sales rep, which was Jordan Baker!! We were there at least 3 and a half hours - maybe 4 hours. Jordan stuck with us the whole time ! Very personable and easy to talk to. He didn???t push me into buying a car that I wouldn???t have been able to afford. Took his time to show me the car. Luckily I got the first car I looked at. But thanks to Jordan, we are proud owners of a brand new 2018 Civic. He was very knowledgeable on the car (of course) but didn???t act like he hated his job and wanted to go home. None of the sales team struck us the wrong way. All in all, I would definitely recommend coming to John Hinderer Honda to anyone. The free ice cream was just an added bonus:) Also, the finance guy, Henry was top notch. Between fighting the negative equity on my trade in and making sure I knew what I was signing was a HUGE relief. Answered all of our questions and explained very well. Obviously he knew what he was doing and didn???t mess around. I honestly don???t think I could say anything bad about my experience. I???m still shocked that I even drove off the lot with a brand new car.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

Folks at heavy duty service are customer oriented, quite friendly and want to meet your needs. Have had RV chassis serviced here for over two years and have always been treated by the staff at heavy duty like they are glad to have the business. I drive 50 plus miles for service because of the folks here.

Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his team have definitely earned my business and will continue to have it !

I really enjoy driving my new 2017 RDX. I have been dealing with Lindsay Acura for the past 10 years, and have had only the most courteous, friendly and professional care from each person I have encountered. I bought & leased my cars (3 in all, MDX and RDX) from Phillip Dunbar and he has been honest and thorough. The service department is fast and friendly. The receptionist, the other salesman - outstanding! Think I'll keep this one.

You really cant beat the ILX for the price. Other cars with much less cost much more. The car is tight with no squeaks or rattles. Interior has everything you need. This is the 3rd ILX we've gotten in a row.

Highly recommend this dealership and Mark Gibson. Love the Certiifed Pre-owned Program. You cannot beat that deal if looking for a pre-owned Acura. Purchased a 2015 ILX and love it.

This is my third Acura in a row. I’ll never buy another make again. They’re incredibly reliable and almost maintenance free for the first three years.

I had went in to look for a gently used vehicle and that's exactly where Eric Mckee led me to. He was very quick to answer my questions, helped me get financed for a vehicle even though my credit isn't the greatest I was still able to feel welcome at Lindsay Honda because they help anyone regardless of the situation. Eric led me through the whole process and I am very pleased with the outcome. I recommend for anyone to go to Lindsay honda and ask to talk to Eric! He will coach you through everything you need. Thanks again Eric and everyone at Lindsay!!!!!!

This car is a great car with a great value. I love it’s features even for a base model. Execellant car will purchase another Acura next time I buy a vehicle.

I own this car for almost 10 months and I was surprised about the amount of technology and reliability you have in this car. I was looking for Audi A3 (middle version) and mercedez CLA250, Audi for this similar price doesn't offer half of the technology and Mercedes is way more expensive and has a little bit rough driving (but it is nice looking too). I went to a dealership to look at the other options, when I went for the test drive on the ILX, I was impressed about everything around the car. Also, it is important to say that the maintenance is waaaay cheaper than the german cars. If you are looking to impress and have a luxury car and high tech, this car is the one to go

My wife, Diane just purchased a certified 2016 Acura ILX. Dwayne Turner (sales) and Adam Hannah (Finance), my previous Sales Associate, made the purchase pleasant. They are both very professional and friendly. Jamie Meredith, one of the Service Advisors came through the showroom and addressed me by name and spoke to my wife & I for a few minutes. It just feels like family at this dealership. This is the third Acura that we have purchased from Acura Columbus due to three factors, other than we like the looks & quality of Acuras: 1. Great professional treatment and comfortable environment while purchasing a car; 2, Great treatment from the Check in Attendants & the Service Advisors and Larry Jones the Service Advisor Manager. Then having quality work done by the Service Techs & dealing with Joyce Garrett at the check out counter is very pleasant.; 3. The overall feeling of friendliness any time you come into the dealership, whether for a car wash, service or car purchase. Our compliments to John Connelly for choosing the best and friendliest people and for operating his business in the manner that he does. Thank you, Brian Turner

I found the technology to be excellent and appropriate for such a stylish vehicle. The engine (2.4 Liter) has more than enough power and hugs the road at higher speeds.

I had been looking for a used Highlander for about two months. Trent stayed in touch with me to let me know when they received a vehicle that I might be interested in. He was always very friendly, not pushy and was honest and professional from the start. Luckily, he contacted me last week to let me know they had received a Highlander that was in very good condition. Since they just received the vehicle, the dealership was not willing to go down on price quite as much as I'd like (out of Trent's control), but we still agreed on an overall fair price -- without a lot of haggling/stress to me. I was very thankful for that. The financing employee that I dealt with (Steve, I believe) was also very helpful and friendly. My only disappointment and why I rated a 4-star instead of 5-star for the dealership is that I realized the day after I purchased it that the rear wiper blade doesn't work. I was hoping they'd catch it on the inspection but mistakes do happen. I'm not sure what it will cost to fix it. I would rate Trent though a 5-star PLUS and would not hesitate to recommend others to have Trent help them find a used car! UPDATE: I changed the overall dealer rating to a 5-star as they worked with me to get the needed repair/service done at no charge! Thanks to Nick in Service.

Back seat is tight, but the front has plenty of leg room and tech features. The trunk has a ton of space which is great for camping.

I want to send Kudos to Logan at Lindsay Acura Service Center for his excellent customer service. When I showed up for a service appointment, I realized that due to an user entry error, my service appointment was scheduled for a future date. In spite of this, Logan was able to accommodate me and also arrange for a loaner car as they had to keep my car over the weekend for further diagnostics. Once the issue was diagnosed, Logan provided me with prompt updates and worked with the Sales Manager/Acura to cover all the repair expenses for free as this was a recent purchase. This was an expensive repair job and kudos to Lindsay for picking up the cost. Another reason why I only want to do business with Lindsay.

I have only had the car for 1 week, but so far the performance is outstanding! steering control, the quietness of the ride and handling on the road has exceeded my expectations! this is my first Acura & so far i am thoroughly impressed. nothing negative at this time!