They Had My Next Car Waiting for Me
December 3, 2018
I was looking to replace my Honda CR-V with a newer model. When my online searching turned up what looked like a great deal on a 2014 CR-V at Acura of Wappingers Falls, I called and made an appointment with Alicia to drive it. As it happened, that vehicle was sold before I could make it to the dealership, but when I did show up, I was introduced to Brandon, who immediately listened to what I was looking for, and came up with another available CR-V he thought might suit my needs. Within minutes, I was behind the wheel for a test drive, and Brandon turned out to be right. I bought the car. Brandon didn't rush me or try to change my mind about what I wanted. On the contrary, he made it extremely easy to come to a decision and take possession of the car. He and Philip facilitated every aspect of the process, and they seemed as happy as I was that I was driving off a very satisfied new owner of a quality previously-owned vehicle. Their service was friendly, honest, and straightforward, and I call that excellent.