It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Great looking SUV... Until it becomes unreliable.
by ThomasBoston from Boston, MA
November 28, 2018
Fun to drive and very capable in the snow. After lots of highway driving for work - the air conditioning unit failed. This is a critical component as it is needed for the entire engine to work.
I was shocked to find out that Not only was it a $2,600 repair, but worse there or no new or used units available in the United States and the air conditioning unit was on backorder with no definite time of when they were going to receive any new units.
So right now the car is dead and cannot operate and it cannot be repaired. I don't even know how something like this happens this is a terrible car company.
I am so glad that we took the time to search this location for a vehicle. The knowledgeable and friendly staff made the process enjoyable. It was definitely worth our drive to get here. I would highly recommend this dealership to others.
Great SUV, just needs to be more fuel efficient!
by Rick from Washington, DC
October 11, 2018
Own an MDX for four years now and still very happy with it. The seven-seat cabin is great, spacious and plenty for a family of four. The ride is smooth and responsive. Above all, I absolutely love the SH-AWD system, it saved our ride during a snow storm!
The only recurrent issue is that an average of 19 MPG is really bad for this class, especially when you need to use premium fuel. Please Honda, make the Acura's more fuel efficient!
Patrick Jones and the Manager in the Pre Owned department gave excellent customer service and experience. Would recommend anyone to go see Patrick jones and the pre owned department personnel.
Really bad Suspension, to noisy, poor quality
by Vladimir from Springfield,ma
August 14, 2018
I think is a really good SUV but if we compare the 2014 model to the previous 2007-2012 model the suspensions were a lot better quality and no noise from suspension when hit a potholes or uneven pavement....
Acura needs to fix that because it’s not a cheap SUV to have that poor quality with the suspensions
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