I had a great experience at this dealership. Ken was extremely helpful and answered all my questions. Everyone I encountered there was friendly. This is my first Acura and I am looking forward to continued great service.
Rating on 0 - 10 ascending
Driving Experience : 9
Sound : 8 (comparing to the Lexus counterparts)
Steering : 9
Power and Engine : 9
Gear Shift smoothness : 9
Gas Mileage : 7
Interior Luxury : 8 (compared to its merc counterpart)
Interior Ease of use : 8 (I give this to any touch screen based controls)
Interior Premium feel : 9
Features : 9
Technology : 9 (I have the tech package)
Reliabilty : 9
Fuel costs : 6 (needs premium)
Oil change and maintainance costs : 9
Resale value : 9
Overall : 9
If I have to, I would own this against a lexus is250 easily and maybe even against the lexus es350.
I love this car. My only complaint is the set-up of the AC/Heating system. Most of the controls are on the touch screen display. I prefer manual buttons because I think it would be easier to change the climate while driving.
The TLX provides the modern day technology, class, dependability and quality for at a reasonable price. Every time I have told someone that I own an Acura they use adjectives like ?Nice? but once they see the car they are totally impressed!
I bought this car for the reliability and some of the electronics I was also looking for luxury and is visually weak in this area. Think it would be more comfortable for a taller person. Hopefully I will like it more when I get used to all the electronics. Need to figure out how to turn off the lane warning alarm. Very irritating
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
Bought a car here a couple of weeks ago. The place was very busy, I knew what I wanted and Eric was kind enough to get me in and out in less than a half an hour. It would have been less than that but we got to talking. He's a great guy, everyone there is super nice. I would definitely recommend buying a car here.
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
I am sold on the Acura Brand
by Keith P. from Fairfield, Ohio
January 5, 2019
After driving a 2010 TSX for the last 5 years, I am sold on the brand. I just purchased a 2015 TLX a month ago and so far, like the TSX, it has not disappointed.
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
A very good upgrade
by Ckchap from Atlanta, GA
December 20, 2018
I bought a 2015 Acura TLX to replace my 2004 Acura TL that I owned for 8 years and that had over 286,000 miles on it. The TLX was the SH-AWD with Technology Package and it was worth every penny! I love this car! It is a severe upgrade from the TL and I have had no remorse from this purchase. I am an Acura owner for life at this point!
I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it???s all do to him! Thank you!!!!
Luxury meets sporty
by Airjordan45 from Chicago, IL
December 14, 2018
After test driving many other sedans, I was amazed by the smooth but sporty ride and the attention to details inside and out. A truly beautiful car that’s fun to drive.
Had excellent service purchasing from Muller a few year ago when we purchased a new TL. When ready to trade in my old SUV for a new one, I researched a lot of different vehicles. Ultimately settled in the RDX. Lance, sales rep, was not only low pressure, but took a lot of time to thoroughly address all our questions. We were very impressed by his professionalism. We bought the RDX over My second choice who offered us an overall better deal.
I purchased my second RDX from Continental Acura of Naperville in September 2018. I originally had the 2017 RDX but after seeing the change in body style and cabin of the 2019, I had to have it. Greg Pew and Sharon were awesome during my first purchase and they were again awesome last month. The process was seamless, the time that was spent getting me familiar with the new cabin was great, and the financing process was quick and easy. I would highly recommend this dealership to friends and family or anyone in the market to buy an Acura. Thank you Greg and Sharon
A luxurious ride
by Carlosr8 from Jamaica NY
November 16, 2018
This Car provides an excellent driving experience. Equipped with many great safety features and gives a smooth and quiet drive. Has everything you could want in a car.
Iam very happy with purchasing
MDX Acura, The sales people very nice
Specially sales consultant Jeff Schlenger is a
Great guy for Acura Tem work , Good place to buy and service .
third Acura I have owned. Like it the most.
by The Bird from Toledo, Ohio
November 15, 2018
Car is fun to drive . Handles well with great acceleration. Two screen information center is a little much. Have had no problems with it.
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