I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Probably the best car buying experience ever! Started with CarGuru app searching for vehicles. When I reached out for more information, Matthew responded very quickly. Not only buy email and text but with a personal video message. Alexis was able to show us the vehicle we purchased and continued us through the buying process. On final day, Matthew closed us out. I say all of this because the continuity of service and professionalism never changed. The finance team was even able to beat my banks loan rate! It will be hard to look elsewhere for all future purchases. Thank you Neil Huffman Team and to all the wonderful staff!
Found a couple cars we were interested in, called and Alexis helped use narrow it down to the one that met all our needs. Great experience and would recommend them to anyone looking for a beautiful Acura.
First time with this dealership and were very impressed. Everyone there is so down to earth and friendly. Our salesman Matt picked up the phone no matter what he was doing. Worked with us on an excellent deal, and the free 2-yr maintenance is amazing! Made the transaction so quick and easy with no pressures. Well worth the trip!
After going online and seeing just what I wanted I was able to walk in, got helped quickly by Alexis, and taken care of without added fees of craziness. I met the entire service department who all were just happy and funny people..much love for this place!
Recommend them to ALL of my family.
My salesman was Matthew Mutchler and he was a wonderful help and bent over backwards to make my experience nice and it was.I have a few items to be repaired so we will see how that goes but I would recommend them to anyone.
This was the best car buying experience I've had to date. Everything was seamless and I couldn't be happier with my new MDX. Highly recommend Acura at Oxmoor!
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