CarMax Irvine - Now offering Curbside Pickup and Home Delivery Review
Great shopping experience
by Janette from El Paso, TX
December 3, 2018
3.1 (7 reviews)
They were very helpful in transferring to the local dealer, providing the vehicle report, performing additional inspections and in the buying process. I would definitely shop with CarMax again.
2013 Acura MDX 3.7L Technology Review
Awesome SUV
by DOH! from Providence, RI
April 23, 2019
5
I’ve had this MDX for 3 years. It has never let me down. If you keep up with maintenance, it will always be there for you. I am religious about changing the fluids on my 2013 MDX. She runs like a new car. I plan on keeping her for at least 5 more years and hopefully longer. She’s 6 years old now and really showing no signs of aging. I absolutely love my Acura MDX.
i am always hesitant to go to a dealership for a used car but we were in the market and they had a food truck giving out free food! even though we didnt buy Lance helped us find a couple of cars that got us thinking about what to look at closer when we are ready. he was friendly and knowledgable and had a great attitude in general. thank you for your help and congratulations on the baby girl!
2015 Acura RDX Technology Package Review
Safe, strong, well made.
by CarGirl from Dallas
December 30, 2018
5
This car would be ideal for a young family starting out. Safe, strongly made. Reliable in various weather conditions. Smooth ride. Good value for the money.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
4.2 (4721 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2012 Acura TSX 2.4 Review
Practical yet stylish
by Andrew G. from Salt Lake City, UT
December 17, 2018
5
We absolutely love this car! It is the sport wagon version of the TSX and it has great performance as well as super spacious for being a sport car. We love the style of the outside and the inside is very sleek and comfortable. It has lots of ports for different options for listening to music or connecting a device all hidden from the initia view but still easy to find and manage. We are very pleased and happy with our purchase.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
4.2 (4721 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
2014 Acura RDX Technology Review
Smoothest riding car I ever owned
by petunia from Mesa,Az
May 16, 2019
5
My Acura RDX is very smooth riding, fuel efficient, easy handling, and fun to drive. I had no major problems with it and would highly recommend the RDX to family and friends!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Where Do I Start . . .
by TheMartins1998 from DealerRater.com
December 3, 2018
4.2 (4721 reviews)
Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.
2012 Acura TL Technology Review
Most reliable car I have own
by nadeem39 from Dallas, TX
May 10, 2019
5
This car met all my need, sporty looks, reliable, solid brand and quality product with comfort and luxury. I can own the same car again....
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
This will change the way you think about car salesmen!
by Brian Murphy from DealerRater.com
December 3, 2018
4.2 (4721 reviews)
I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.
2012 Acura TL Technology Review
Perfectly balanced between beauty and braun
by CuriousBlue from Oceanside, CA
May 7, 2019
5
This car is the best looking car in its class. The 3.7 V-Tech engine delivers while the premium leather seats keep you firmly in place within the cabin that seems more like the cockpit of a fighter jet than a mid-sized sport sedan. The AWD (All Wheel Drive) suspension keeps you firmly glued to the road giving you unparalleled handling capabilities in any type of road condition. This vehicle is hands-down demonstrates the quality of performance, comfort, and security that you would expect from cars costing 2-3 times as much.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Absolute BEST Shopping Experience I've Ever Had !
by angiebobangie from DealerRater.com
December 3, 2018
4.2 (4721 reviews)
Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶
2014 Acura MDX 3.5L Technology Package Review
Very satisfied with the staff, they work together
by LISA from little ferry
April 25, 2019
5
Very satisfied with the staff, they work together and make sure you have the best experience. I will definitely go back for my next vehicle.
Thank you louis for helping me
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
The Absolute BEST way to buy a car!
by The Captain from DealerRater.com
December 3, 2018
4.2 (4721 reviews)
This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!
2014 Acura RDX Technology Review
Perfect car overall
by Acuralover from Little Falls, NJ
March 11, 2019
5
This car is super comfortable, reliable with a touch a luxury. Good for the city, long drives and bad weather. AWD was easy to drive.
Sean is very courteous and knowledgeable, which made our car shopping experience a positive one. (I usually dislike talking to car salesmen and their manager as it feels like such a fake act. I mean, why can't we just get to the bottom line?) But, with Sean, I felt like we worked with someone with integrity who was truly humble throughout the process. He spent at least 20 minutes going over the various features and having me practice them so I would know the basics before driving off. (I bought the technology package so there is quite a bit to learn.)
I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.
Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.
A good experience! Paid for my car on the spot. Imber Rojas helped us so much, I love my new (used) car. He wasn't pushy and annoying like the typical car salesman. What a champ. Oh, and the free soda machine is rad.
2018 Acura MDX 3.5L w/Technology Package Review
Waiting for the lease to be over
by Tolip NYC from New York City, NY
April 12, 2019
3
Good power and that’s basically the only thing this car has to offer.
I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much.
Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot.
Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together.
Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy.
For the money this car cost, there are better options out there.
These people actually work hard and go the extra mile to help you & I love my new car!
2015 Acura ILX 2.0L w/Premium Package Review
Very nice car for a very fair price
by SPJ1243 from NY
November 5, 2018
5
This car is a very nice car to have. It did everthing i needed it for and more. Very nice looking car and very reliable and for a good price. If you need a car thats not to expensive but nice looking car, i would recommend the acura ilx
I know that Riverside Chevy is under new management. I had a very positive experience there. In fact, I took an Uber all the way from Orange to buy a car there. It was quick, painless, and there was no haggling. I was prepared for a long, stressful experience. So glad I was wrong!
2017 Acura MDX 3.5L w/Technology Package Review
Why such a poor ride
May 13, 2019
3
I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time
This vehicle is very safe to drive in. It’s smooth, and spacious. I would recommend this car to anyone. I like that it has memory seating so I don’t have to keep adjusting myself when I come in and out of the car. Lots of compartments in the vehicle. Trunk has lots of room for your things
Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.
Love the modern and bright new facility. Snacks, water and coffee available while you wait. Plenty of plug ins to charge your computer or phone. Friendly and helpful staff!
2018 Acura MDX 3.5L w/Advance Package Review
LOVE MY ACURA
by norkelbri from El CaJon, CA
February 11, 2019
5
looking for a car to make road trips in retirement. Wanted a car that handled well, had a good safety rating and offered come comfort and luxury.
Test drive a numeric cars and the MDX was our top choice
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