I was greeted by John Phillips after two minutes of stepping foot in the dealership. He immediately offered refreshment as we sat at his desk to discuss my options. Once he figured out that I was looking at a Jetta we discussed the different models, and what was important to me in buying or leasing a vehicle from them. I was able to test drive 2 cars outrightly with him, a 2017 model and a 2018. He explained the differences and benefits in each car as I test drove. When we went back to his office we both had a better understanding of what I didn't want, so he began to offer different options in concerns with leasing/buying all the way down to interior color. He then took me to look at one last car on the lot, and before I even got in the drivers seat I knew that was the one I wanted!! I drove that one for a longer drive, and when we returned to his desk we began to more seriously discuss details. 3 days went by for me to think about it, and after a few phone calls back and forth, he was able to offer me an incredible deal, even matching the price for the same vehicle at a different dealership. The day I went in to lease the car, there was an intense snow storm and as a customer it was nice that he was willing to come in just to seal the deal as he knew I was in a time constraint of heading back to college in Connecticut the following day. It was a pleasure working with John Phillips and I would absolutely recommend he, and the dealership to anyone looking to buy or lease a new car. Thank you!!
I'm 85 yrs. old and have never looked forward to the tactics of car salespeople...stall, pressure, delay, push, etc...enough to make one keep the old crate. Dan Dunham was the antithesis of these experiences...quiet, informative, a good listener, comfortable...nice going Dan, and thank you. C.L.H.- 8/21/2017
John Philips made the car buying experience painless
by DaveK from DealerRater.com
December 3, 2018
4.8 (381 reviews)
I usually find buying a vehicle less than enjoyable experience. I emailed Ashley Treadwell, Morong's BDC and was given a fair price on the vehicle before I even walked in the door. That late that afternoon I arrived at the dealership and was introduced to John Phillips. John took me out for a test drive in the 2016 Toyota Tacoma I was interest in purchasing. He was knowledgeable about the vehicle and as well as the vehicle's previous owner. I didn't feel like I was just buying any car off the lot Upon return John and I quickly agreed to a deal. There was absolutely no pressure. John was concerned that I was getting what I needed. While waiting to meet with Jake, the Finance Manager to finish up the paperwork, John personally detailed the truck. Upon completing the remaining paperwork, I was driving out the door in my new truck in less than 2 hours. I will recommend John Phillips to anyone I know who is in the market for a vehicle. John is knowledgeable about the vehicles he sells and quite personable to deal with. I felt like I was buying a truck from a friend. Thanks to John and the Morong team for an A+ buying experience. Thanks Again! Dave K.
I have been to other dealers who have rushed me into filling out paperwork and wouldn't work with me on a price- very different with this dealer. Morong Falmouth provided an easy, stress free experience with no pressure or rush. Tyler was great with answering my questions, and working with myself and the dealer to get the price and accessories I wanted. They were even able to match the rate for a loan that I was pre-approved for at my credit union. I received a call from Matt, the manager, a few days later about a Mazada promotion that needed to be added which would bring down my monthly payments. Overall great experience!
My experience with Morong was exceptional from start to finish. This is the second vehicle purchased at Morong and on both occasions the sales people were polite, professional, and courteous. I never felt pressured nor intimidated as we performed the dance of negotiations. I ended up feeling like I got a fair deal and have zero regrets. The term "buyers remorse" has not been experienced in either of my transactions with Morong. Salesman John Phillips is an excellent representative of Morong's staff. He demonstrates the kind of integrity and professionalism that will almost always lead to success. Thank you John and Morong Falmouth.
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John Philips made the car buying experience painless
by DaveK from DealerRater.com
December 3, 2018
4.8 (381 reviews)
I usually find buying a vehicle less than enjoyable experience. I emailed Ashley Treadwell, Morong's BDC and was given a fair price on the vehicle before I even walked in the door. That late that afternoon I arrived at the dealership and was introduced to John Phillips. John took me out for a test drive in the 2016 Toyota Tacoma I was interest in purchasing. He was knowledgeable about the vehicle and as well as the vehicle's previous owner. I didn't feel like I was just buying any car off the lot Upon return John and I quickly agreed to a deal. There was absolutely no pressure. John was concerned that I was getting what I needed. While waiting to meet with Jake, the Finance Manager to finish up the paperwork, John personally detailed the truck. Upon completing the remaining paperwork, I was driving out the door in my new truck in less than 2 hours. I will recommend John Phillips to anyone I know who is in the market for a vehicle. John is knowledgeable about the vehicles he sells and quite personable to deal with. I felt like I was buying a truck from a friend. Thanks to John and the Morong team for an A+ buying experience. Thanks Again! Dave K.
2019 Audi A4 2.0T Premium Plus Review
EXCELLENT FIT AND FINISH
by charles from Saint Louis
April 22, 2019
5
i love it, terrific color, much better than i anticipated, after the purchase they had the vehicle detailed, i believe, better than average, i would buy another audi again, maybe a bigger one.
I have been to other dealers who have rushed me into filling out paperwork and wouldn't work with me on a price- very different with this dealer. Morong Falmouth provided an easy, stress free experience with no pressure or rush. Tyler was great with answering my questions, and working with myself and the dealer to get the price and accessories I wanted. They were even able to match the rate for a loan that I was pre-approved for at my credit union. I received a call from Matt, the manager, a few days later about a Mazada promotion that needed to be added which would bring down my monthly payments. Overall great experience!
2019 Audi A4 2.0T Premium Plus Review
Audi A4 - Fun fun fun
by AmyA4 from Bristol, CT
April 10, 2019
5
Love the look, feel and fun of my new Audi A4
The ride is smooth and comfortable. Excellerates quickly. Fun on country roads and highways.
My experience with Morong was exceptional from start to finish. This is the second vehicle purchased at Morong and on both occasions the sales people were polite, professional, and courteous. I never felt pressured nor intimidated as we performed the dance of negotiations. I ended up feeling like I got a fair deal and have zero regrets. The term "buyers remorse" has not been experienced in either of my transactions with Morong. Salesman John Phillips is an excellent representative of Morong's staff. He demonstrates the kind of integrity and professionalism that will almost always lead to success. Thank you John and Morong Falmouth.
2019 Audi A4 2.0T Premium Plus Review
Most Beautiful Car I have Ever Owned.
by thecurecats from Windsor, Ct.
April 4, 2019
5
I have only owned it for a few days but, the Best few days I have had in a very long time. i love my new Audi A4.
July, 2017... When a friend's VW developed serious mechanical problems during a long and late-in-the-day and deadline-driven journey to Downeast Maine from the Boston area, Morong provided excellent service support AND offered a loaner car with generous terms... all of which helped resolve what could have been an inconvenient situation with an unhappy outcome. Significantly, Morong had no prior sales or service relationship with this customer or vehicle, so it seems their efforts went far beyond the norm. Makes us wish Morong could be OUR dealer! Kudos, Morong!
2019 Audi A4 2.0T Premium Plus Review
Great luxury car
by Samir Vosoq from Snellville, GA
March 1, 2019
5
This car is very good it has plenty of leg room and drive is very smoth and handles pretty well. It also have apple car play which I love.
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