Used 2016 Audi A5 for Sale in Phoenix, AZ

I purchased a 2015 Porsche 911 Turbo from Certified Benz and Beemer several months back???there were some chips along the front fender when the car was delivered, and I protested to the dealership to no avail. I was dissatisfied, and made a harsh assessment during my review. I am thrilled BEYOND to rescind those remarks after speaking with the owner late last week. (I was on vacation at the time and we have traded phone calls over the last few weeks) There was no quibbling, no excuses....simply he said they didn???t handle it correctly and he wanted to know what he could do (anything) to make it right! Talk about a breath of fresh air....he took the time to go back (on a sale already closed) and try and remedy a situation. He had already spoken with/to his employees and then reached out to me to see what he could do. He then told me if I was ever in the market for another car to please reach out to him personally. Jack is a stand-up guy and his humility and integrity are no doubt why his dealership is so successful. You simply do NOT see this level of customer service and commitment (anywhere) any more....least of all in the car business. He has re-earned my business! The car is magnificent and I didn???t ???want anything??? in return???I had the minor repairs made, and Jack even offered to pay for those. I am happy to report a great ending to my car buying experience!

We have only had car a week or so. So far no problems. We are getting used to all the gadgets which will take some time. Great looking and driving car.

Leave the BMW and Mercedes in the garage. This car is fun to drive! The technology has it all. Test drive it and you will not look back.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

love it. really good gas mileage and love that the top goes down. Got the summer tires and they stick to the road like glue.

I purchased my new 1998 Audi A4 originally from Scottsdale Audi. My service advisor Al Rizzo, had been exceptional. I love my car and want to keep it in tip top shape. Al has the 6th sense to anticipate future problems. He is very professional, and yet understands how I love my car. When I use valet service at resorts, often the bellmen want to purchase my car....it is immaculate. Thank you Al, for your continued care!

Coming from a Mercedes C Class. The Audi’s ride, fit and finish and comfort are far better. I’m amazed at how smooth and quiet the ride is on this car. My Mercedes had a hard/harsh ride, with lots of loose rattles and squeaks. It was assembled in Alabama and could have been a Chevy. The Audi is built in Germany. I ordered it and had to wait 3 months for it to arrive. Huge difference in German built cars. Worth the wait.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

I fell in love with this model a year ago and now that I own it , the car does everything it is supposed to and more

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Really like my A5. Very tight and A nice ride. Plenty of acceleration too. I really feel Safe and secure driving this car. And I really appreciate all the safety features.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

super handling very sure footed and plenty of power. LOVE the lines and attention to detail. Best trunk capacity for a cabriolet Really beats out the competition

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

Incredibly fun and fast car for a 4 cylinder. Of the many sports cars I have had this has been the most fun and practical.

We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!

Attractive AWD sporty four door sedan that drives great, has plenty of acceleration, an attractive interior, good gas milage and a ton of technology built in if you add a few options. A5 Sportback with Premium Plus is an excellent car. Get the Apply Play to connect to your phone while driving. Great hatchback space. Drawback - no touch screen

I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M

This car is a gem. Very robust, amazing design, excellent performance. Very very class. Can’t say more. It’s just the best car of my life!!!

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

Everything i expected from an Audi. Have had several new audi's over the last 20 years. Also Mini Coopers, Jeeps, Fords, Lincolns (all new) and never had a car that cost as low to maintain than the Audi. Pay more in the beginning, but in the long run, it's cheaper and a much better vehicle

Andrew Wilson at Earnhardt always takes care of us and our LX570. He is extremely reliable and trustworthy and helps us make smart, economical decisions that extend the life of our vehicle and make safety a number one priority. He is also extremely flexible and will work with you for various service scheduling times. FIVE STAR service always!!

I test drove an A5 Sportback Premium Plus and knew that this model was my next new vehicle. I am very proud to be in the Audi family. I highly recommend this new Audi offering in the U.S. market.

So after reading the 300 negative reviews, I can honestly say I was VERY nervous about the transaction. Pages and pages of bad reviews, my experience was different and challenging but all in all I am very happy. The primary issue with Vroom is they have all their sales calls going thru a call center where no one knows anything about cars. The call center was Rock Auto disguised as a Vroom. After 3 minutes with these people I knew what the deal was. What I did was run a vin check on the Porsche 911 cabriolet I was interested in to see where the car was located. Once I found out, I called the dealer direct from an old ad on eBay. They put me in touch with a TRUE sales guy and we went over the car in detail. No call center BS. I was approved for the car quickly and the finance team sent the paperwork out timely. To my surprise the car was shipped from Texas to NJ in less than 5 days after all docs were signed. The car was delivered and like other have stated, was not clean and the car did have a damaged rim. I went to my local Porsche dealer and they validated the issue. Here's where the 5 stars comes into play. I called customer service and Christy Leal in the Vroom customer service department approved a new Porsche rim, almost $2000.00 that day to be replaced on the vehicle. They dealt directly with the dealer and simply kept me in the loop. The issue with Vroom is that they are relying on a call center who merely reads from a script. This is not good. If you do a little homework on the car you see listed on their site like I did, you can avoid the call center, Rock Auto. This will alleviate 99% of the stress and you will get a nice car at a great price. I can proudly say I am one of the few happy people that has purchased a car from Vroom. I would definitely buy another car from them. Christy Leal is an excellent employee and she deserves the 5 start I have given.

Recently purchased an A5 sportback. All the features you would want in a car to get you where you’re going and to enjoy the ride for you and your passengers. Very smooth ride, I would recommend this car to everyone!

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

After test driving many different cars, Audi had everything that I was looking for and a smooth ride. This car is sleek and provides a comfortable ride.

I was looking for a Porsche Cayman. Found one on Cars.com. Porsche Scottsdale reached out to me promptly. Although I ultimately found a vehicule at another location, if I lived in the Scottsdale area, I'd definitely use Porsche Scottsdale.

Ive owned this car for 3 years now. It is the best car to own if you want sport and luxury in your drive. Own an Audi A5 yourself, never regret

Adora Fryant was truly exceptional. I know that the expectation is that a salesperson will receive perfect 10s, and I have given such high scores in the past, but Adora is the first one which I actually feel is deserving of such high marks and praise. Adora was incredibly knowledgeable about the entire line of Audi vehicles. I had initially gone in to look at the A6/A7. After that initial session, I talked with her again and she shared about the recent updates to the A4 and that it might be a better fit for what I was looking for. Eventually, she helped me decide on the S4 and the particular options that would be important and relevant to me. She was always available to provide info and help, both over the phone and in person. I have subsequently leaned on her knowledge in looking at Audis for my wife. I would happily recommend her to any friend or family member who was considering an Audi. If I could rate her higher than a 10 on the given scale, I would. Adora Fryant, Chris Curtin, and Jack Serena were very easy to work with on negotiating the deal and financing. Of the ~10 dealerships that I contacted to obtain a quote, the team at Audi Chandler was the most competitive. In addition, they made sure that the financing available (including the Summer of Audi incentives) was as good as the other financing options I was looking at through our credit union. This consideration saved me the time and effort of needing to go through that process and allowing me to close the deal sooner.

having owned 6 previous audis, I have to say this 2018 A5 sportback is best one yet. great acceleration (0-60 5.2 sec) and fuel economy for a 4 cyl turbo. also best hi tech, user interface of all cars I've owned. rides very well on all kinds of roads and is very comfortable. can't find any negatives to point out.

I inquired about a deal online/internet without any hopes as I am a bargain shopper and AZ dealerships have not historically been able to match deals from Southern California. I live in Tucson and I can never buy/lease any véhicles from Tucson. Keri Paulson provided me an initial quote very quickly and was able to match my California deal. The process was extremely fast and efficient and every one at the dealership was friendly and professional. I am very happy with the lease of my new Audi A3. Thank you Keri.

One of the best looking 4 doors around, very quick and excellent handling, but stiff riding and slightly cramped interior. Stop- start engine feature must be turned off every time you start the car.

Extremely smooth purchase and fast delivery. Only regret is they longer have free shipping. Receiving the title takes the longest process and needed to follow up. This was our second purchase in the last year and both went well. Pricing is just under dealer costs for both cars that we had purchased. Thought this one would be better priced in that they now charge shipping. Would I purchase from them again. By all means, easy to work with staff and very professional. Great way to purchase a car/truck/suv when you live in a rural area without a lot of specialty dealerships within a 100 miles. Purchased a 2016 Porsche Cayenne with all the bells and whistles last October and a 2015 Lexus IS250C hardtop convertible this past month (April). The Lexus Dealer down the mountain from us, told us we got a highly desired - great car for a good price.

Great Fun Factor and fabulous ride! This car sells itself once you get the top down and get behind the wheel. The technology is also amazing! Love it!

Great service experience at Audi Peoria. Clear expectations were set and executed. They answered all my questions and even a few I didn’t realize I had. Best of the best!

Luxury and sporty. When the convertible top is down my hair barely blows at all. Important for the ladies and those driving for business so you don't look a mess when you arrive.

Had to tow my 2007 Subaru Legacy car in for an extensive repair. Never met the Service writer before. I had the AutoNation extended warranty so he had to coordinate the repair approval process with them. He called me when my car arrived (2 days prior to my scheduled appointment). He worked on my car ahead of my appointment (1 day early). They fixed it and was able to get the car back early. Was extremely knowledgeable and professional when we came to get the car. Would absolutely recommend AutoNation Subrau with no doubt they are competent, caring, go the extra mile Service Dept team!

I have always driven cars with manual transmissions, beginning with my Saab in 1977. Most recently, I have a 2011 VW Eos but have always admired the appearance of the A5 and thought I might get one in the future. Then I noticed that Audi was phasing out manual transmissions for 2019 and began a search for a used A5. I was lucky to find one at a local dealer with about 30,000 miles and in excellent condition so it was a Certified Pre-Owned car. I have had it for a month and am really enjoying its 6-speed manual transmission and its many other features. It is a great car for two people but the back seat is pretty cramped, especially in regards to foot room. But for me...everything I wanted for much less than a new one would have cost.