by Patrick J. KANE U.S. Navy retired from BILOXI, Ms.
January 14, 2018
I have nothing but praise for this dealer prior to and completion of this purchase transaction. From the time that USAA, working with the TRUE CAR website put me in contact with this dealer everything seemed to be going as preplanned.
The personnel, from the internet section, the salesman, and the financial professional seemed to be working for a very smooth and customer friendly deal.
I do have to say that an issue has come up after the sale, that the salesman and the sales manager are working on to assist in resolving a question that has come up concerning the appearance of the grill of the auto. In the photo of the automobile that I used to decide on this specific auto, a full front grill was shown. But after the purchase and when I arrived at home ,I discovered that the front of the auto was not as presented in the initial photograph. I do have to accept some responsibility for this because I did not do a complete walk around of the vehicle prior to the agreement to purchase, due to inclement weather. I just assumed that the auto was as I expected. I am willing to work with the sales team in order to resolve this issue.
Good Not Pushy people / seamless transaction.
They got Exactly the Car I wanted specs / color combo wise.
Was Good to have business with.
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