November 5, 2018
My wife and I found a used Lexus RX 350 online on their website. There was a ton of pictures of the vehicle and all of them were high quality. There was also a bunch of information on the car as well as a carfax report. We reached out to Alex via e-mail to schedule an appointment and touch base with him regarding the car. We showed up to the dealership right on time and Alex was there to greet us. It is a climate controlled building that was very clean and welcoming. We took a look at the car, inside and out -- started it up, made sure all of the important features were in good working condition. There was no pressure at all to buy. Alex left us completely alone to look over the car and discuss whether we wanted to move forward. He came back to us every so often to inquire whether we had any questions or needed anything. We decided we wanted to take it for a test drive before moving forward. We took it for a test drive with Alex and the car drove great. We got back from the test drive, quickly worked a deal, and we were in and out in no time. He also coordinated with the Lexus dealership to get an additional key fob / programming done. It was a GREAT experience and such a smooth transaction. It's nothing like any other 'dealership' I've ever dealt with. No pressure, no games. HIGHLY RECOMMENDED and I will definitely speak with Alex the next time I'm looking for another car.