Started with internet inquiry and then we emailed and chatted on the phone. Everyone, from the Internet team to the salesperson (jerry hooper) and the sales manager (Jeff Spangler) were friendly, professional, and willing to listen to me and work with me. Buying from this team was a great experience. I drove out from Houston to buy my Volvo here and would encourage my friends to do so as well. The price and professionalism could not be beat.
Mr. Wade showed a genuine interest in getting me what I wanted. He was honest and once I told him what I wanted, he made sure every box was checked. It was almost too easy. Ran over a huge screw within the first week and they repaired it quickly and easily with no cost to me. I wasn’t just a number.
All Star Hyundai of Baton Rouge is a top notch dealership. I had a great experience with the purchase of a 2018 Hyundai Ionic Limited hybrid. I first went to the website and inquired about the Ionic via a link. I was contacted promptly by email. I first contacted the sales manager Thomas Wyant Jr about the price and he quoted me a fair market price for the vehicle. I then spoke to him over the phone and he was very friendly and helpful. He then put me in contact with Larry Sykes, the salesman. Larry was also very friendly and helpful with my purchase. I give 5 stars to the dealership and to Thomas and Larry.
The Customer Service at Gerry Lane is wonderful, especially Ms. Sheila. She went over and beyond to get me help with a repair that was not covered under my extended warranty. She even went in on her day off to take care of my ticket. I'm not in love with my vehicle, but thanks to the fabulous Customer Service, they make all my problems I have had with my car and little bit easier to deal with.
From the moment we were greeted until we closed the deal, the entire staff was courteous, knowledgeable, and professional. I feel that I got an exceptionally great deal on my 2016 Cadillac CTS, and I have already highly recommended the dealership as well as the salesman, Toby Williams, to several friends. Gerry Lane Cadillac is truly a five-star dealership!
Like always my family always feel at home when we arrive at Gerry Lane Cadillac. Mr. JK, Mr. Lewis, Mrs. Marsha are the hardest working people I know when it comes to customer satisfaction. I tell everyone that ask me where should they purchase there next vehicle from. I tell them Gerry Lane Cadillac. Keep up the good work you guys. You'll are number one in my book. I'll be back in two-three months to purchase my brother and daughter car from you'll which will be #10 & #11. Thanks for everything.
Superior Ford was SUPERIOR to me in every way. Absolutely everyone that I came into contact from the Manager, Jesse - My Sales Person, the Office Lady, Receptionist and everyone else. They were very professional and went the extra mile to help me get the car that I wanted although it was difficult due to my unusual situation. The dealership is clean, professional, friendly, they know their business and have a great selection of vehicles. I have already recommended them to my family and friends.
by Chris Jennifer customers for life from Zachary louisiana
May 2, 2016
Sal in sales gave us a deal of a lifetime, made buy enjoyable, Jon in finance did a out standing job in getting the best deal possible. I will definitely be back. Computer wouldn't let me rate above with stars, but buying and service was 5 stars
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