I took the 1 hour trip to this dealership on 11/24/18 after doing hours worth of research on the one, specific vehicle that I was looking for (2014 Mercedes-Benz GL 550) with them having one in stock. Finding this specific vehicle for sale is extremely rare as I only located approximately 20 within a 500 mile radius. I completed an online information request the day before and within minutes of sending same I was contacted by phone by brand specialist, Stephen Dorn. Mr. Dorn confirmed that the vehicle was in stock and available for viewing and a test ride. Considering that this vehicle was the exact year, color, had all the options desired, and its general new appearance and what I would consider very fairly, competitively priced and I made the appointment to view same immediately the next day. Upon arrival, Mr. Dorn retrieved the vehicle and it was exactly as described. It appeared to be in like-new condition and didn't take long for me to agree to purchase it. Mr. Dorn was extremely professional and courteous throughout the process. I then secured financing through Barry Crincoli on site. I've owned many vehicles but this is by far the one that I have been most excited to own! Thanks to Stephen and Barry for making it happen!!
Buying a new car is typically something I don't look forward to. Working with sales specialist Don Kim and General Sales Manager Rui Tome ,this was one of the easiest and enjoyable experiences I've had when buying a new car.
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
Encouraging and friendly initial sales contact. No pressure during the test drive as the potential buyer is allowed to drive the car without the sales representative. However the sales approach heats up shortly after returning from the test drive and the negotiations are anything but low key. The tag team approach is employed after the first sales estimate was refused. I appreciated the sales representative attempts to lower the monthly payment but not the accompanying pressure to close the deal. As the evening progressed it was also not possible to fully inspect the car before driving it off the lot and there were a few nicks and scratches that were visible in my driveway the next morning. However I realize it is a used car and as such will not be perfect. The staffs approach upon arriving at the show room is out going and friendly but it quickly changed to a shark attack once I showed any interest in the car. They have a very nice facility with lots of excellent and well maintained vehicles to offer the public and competitive prices.
Awesome experience! Yaser was very professional.. Waynne in finance was very thorough and transparent. Receptionist that greeted me was very warm and inviting. No hidden fees or bait and switch.. It was a pleasure doing business! This dealership is an A++ in my book..
Jeff Spilsbury is the man. In all my years of car buying I've never had a GM who took the time out of his busy day to talk to me about MY needs. He showed empathy and a willingness to do his best for the customer. I highly recommend that you meet him if you get to Audi of Eatontown. The new building is on fleek.
Best car buying experience ever! My husband Joseph arrived earlier than expected yesterday at Audi Dealership only to be warmly welcomed by the new General Manager Jeff Spilsbury (who has just started two days ago). Jeff immediately gave me the privilege of working with a true professional salesman Howard Rabkin. Not only did they give us top dollar for our trade , they also gave us a great deal our new 2014 Mercedes Benz ML 350. They had a great selection of pre owned used vehicles on their front line of their used car lot.I also must give special thanks to Cameron the product specialist who on this hot 100 degree day help me set up my new vehicle,as well as clean out my trade in.I would also like to give a shout out to the Service Department Manager John Lynch for pulling off a last minute request on my end of fresh oil change(which the dealership gave me as a thank you present) John the Finance Manager worked very hard to give us the best rate possible and and he lets us go to the mall shopping while he was preparing our paperwork and called us when it was our turn to finalize the deal so we literally done in less than 15 minutes.THIS IS WHAT I CALL FIRST CLASS SERVICE FROM EVERY DEPARTMENT!!!!!!!! We would gladly recommend anyone looking for a New or Used Car to go to Audi of Eatontown first. Despina & Joseph Otranto
Very efficient, smart team, entire experience was great!
by adih123 from DealerRater.com
December 3, 2018
Experience was more than I could ask for. Mike Boden was on point and a great partner in getting me into the car I wanted. The premises are very welcoming and the staff courteous and very helpful. Highly recommend this dealership.
Went to check out a used Audi Q7. Also test drove a 2018 Audi Q7. Levani was our salesperson and he was excellent very knowledge and kind and worked with us in every way. Unfortunately we did not buy but if going to Audi Manhattan ask for him.
Although I came in knowing I what I wanted, I still had a few questions. Antonio was more than happy to answer all of my questions and ease any qualms that may have been lingering.
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