I had bought my Audi in Coral Springs as I was referred to someone there a couple of years ago. I always had good experiences there. On Saturday night last week, my car's battery died on me and I had to jump it on Sunday morning to get it started. I showed up at WPB Audi at 11am when they opened and met with Jennifer (Service Advisor) who greeted me with a big smile and how can we help you. I though I was going to have to leave my car and uber home and was offered the opportunity to wait for my car which I was incredibly happy about. Jennifer also offered me a complimentary car wash which I thought was great.
Jennifer was the ultimate professional. Dressed well, big smile, upbeat, kept me in the loop as things were going through the process with my car and couldn't have done a better job. No idea how long she's been working at WPB Audi, but I could see her moving up the ranks quickly. Great experience!!!
Now having visited with WPM Audi, I will certainly go there when buying my next car which could be another Audi. Place was beautiful and people there were very nice and professional.
I would recommend this dealership is great friendly excellent service. Process could be little faster. Affordable used car with low miles. Definitely looking forward to enjoying my new AUDI🥰
They were very friendly and helped work through the process. Spent a very short amount of time there as their process is very straight forward and efficient. Would buy from them again in a heartbeat.
Nate Willard, our service advisor was absolutely wonderful!! So kind and helpful! He is a huge asset to that company. We are actually considering another Audi because of the wonderful service at Audi Peabody. Service for us is a huge factor when deciding on a car...... Best service and best sales advisors at Audi Peabody!
Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!
Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!
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Called on Friday March 11 @ 8am. Flat Tire. Only had the emergency tire kit ( No Spare ). Was instructed to bring car in and they would work me in. I arranged to have vehicle delivered to the facility @ 9:30. Chris Called to tell me that the car was @ the dealership and they would call me with the details. Received call about 10:30 that they could repair the tire and would call me when it was completed. Chris called after 1:pm and said the car was ready. I went to the dealership and the cashier said the cost was approx 65.00 dollars. I said that the cost quoted was $25.00 dollars for the tire. We reviewed the print out and noted that the scheduled service for an oil change ( 3 Days later was Monday the 14th ) was completed while the car tire was being repaired. Pleasantly surprised. Chris was called to re-do the paper work and the cost went down to $58.35. Everyone was very helpful@ the dealership.
Consumer Review
Sharpe looking small SUV
by LtBarry from Long Island, NY
February 12, 2019
4
Car drives great, very responsive, lots of tech and safety, rear passengers area a bit small no way three adults could sit comfortably ( two ok)
I'm very thankful to Sweetcars for the ongoing support and help I received with the purchase of my 2010 Aston Martin DBS. I would like yo thank all the staff and in particular my sales agent Larry who went above and beyond in keeping me informed as to status of the car and additional detail work I had them perform which was of top quality. This was an unique purchase due to the fact I purchased the car without visiting the showroom myself, and that the Aston was to be exported to Canada. The car arrived in perfect condition and was exactly as represented by the dealer, we all learned a few things during this process which i'm sure will only enhance Sweetcars ability to serve others involved in the export of vehicles. Sheri in the office was also of great help with paperwork and title preparation, i'm not the easiest person to deal with at times but Sweetcars made me feel as part of the family. I highly recommend Sweetcars if you want honest hardworking nice people on your side. Thanks again Larry!!!!
Consumer Review
I love this car!
by Slnadler44 from Girard, OH
February 7, 2019
5
All I can say is that this car meets my every need. I also like it much better than my BMW X3. I think it is a little smaller but I’m not sure about that, I just know that I love everything about it. Especially the panoramic sun roof!
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