New and Used 2020 Audi Q3 for Sale in Palo Alto, CA

Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉

Its my 3rd time buying a car and I have to say, this is the most transparent experience I ever had. Payment after tax is clearly given, negotiation is quick, reasonable, and transparent; the document signing process takes just minutes, no push on buying additional unnecessary warranty stuff.. compared to my first 2 dealership (2012, 2015), it would be heaven and xxxx i would say.

I bought a 2018 Audi Q7 3.0T loaded premium plus last year with help from Mariatu and Joseph (manager) hours before my flight so I could surprise my wife for our 5 year wedding anniversary. Audi Q7s were selling before they even hit the showroom at the time. And this particular trim was super rare at the time, and ordering one meant a 3 month wait. Mariatu and Joseph not only held the vehicle for me the day before as sold, while it was still in the warehouse, even though I did not pay or sign anything, talk about trust! They made the entire transaction painless and breezy with a hard stop at noon, so I could go on my business trip worry free and have my wife and kid go home with a brand new Q7. No crazy price haggling, no attitude, most pleasant car purchase ever.

I had the pleasure of working with Tenzin on the purchase of my vehicle. I first inquired over the internet and Tenzin was quick to respond. I really appreciated his straight forward approach, willingness to help me find a car in a short time frame, and timely responses to all my emails. It was such a time saver to have done everything via email since I don't live near the dealership. When I got to the dealer to actually purchase the car, Tenzin made sure the process was painless and efficient. Even though the original car I wanted wasn't available anymore, he found me a great alternate at a fair price. Overall, I would recommend friends and family to work with Tenzin. He wasn't overly pushy and kept to one form of communication (other dealers would call, text, and email me several times a day which was annoying since I have a day job). A very straight forward and honest person! I also worked with Andrei once I arrived at the dealership, who went over all the paperwork with me. He answered all my random questions and made sure the paperwork process was easy since it's not the most fun part when buying a new car. I dealt with another employee (I forgot his name - so sorry!) but this gentleman was the one who walked through my car and showed me how to use all the different features. He was very kind and patience. Overall, this had to be one of the best car buying experiences. I was at the dealership for 2 hours, which I thought was not bad at all. I thought I would be there for 3-4 hours. Everyone was really nice. I would highly recommend Audi Stevens Creek to others!

Audi Stevens Creek is absolute the top choice if you are searching for your next vehicle. I am glad to purchased my A5 from them. Not only they have a gigantic fleet to choose from, they also have the most sincere and efficient people! Here are some of the characteristics of them. 1, top expierence and knowledge to help choose your car. 2, prompt reaction to arrange test driving. 3, detail-oriented consultation. 4, confidence in Audi brand, yet very objective comment over competitors. This is a big bonus! I would definitely recommend them to my friends!

I am a very happy returning customer to this outstanding dealership I just swapped my old Q5 TDI with a new Q7 TDI after a sincere advise from Andrei Smith to consider getting into a New TDI again I love Audi TDI technology and what it offers in economic consumption, power and cleaner technology but the best part is buying it through a very thoughtful, professional sales team: Andrei Smith and Tenzin Soepa Audi Stevens Creek sales team was awesome in communicating sincerely and truly like best friends putting our needs first and in details explaining and comparing our 2 best options I ended up buying a New 2015 Q7 TDI that had it's emission modified to comply with EPA and was offered for sale way below market price I have to mention also their Financial department Wayne Wallace a true sincere and a smart and kind person who went out of his way and called me early Sunday morning after I purchased the car to give me even a better deal and the best warranty and car care programs possible to match my family needs Thank you all very much Stevens Creek Audi!! You are simply the Best I mean it with great pleasure

I contacted the dealership by phone a few days ago, and was lucky enough to have Tyler answer! He was fantastic, he checked in with me the following day by phone to see if I had any questions before making the drive out to the dealership (I live 2 hours away). When I arrived, he was ready for me, super friendly and helpful, and overall just really awesome to work with. After a long process of test driving, trading in my old car, and filling out paperwork, we then got connected with Jana in finance and she was a ray of sunshine, really fast and knowledgeable, and super friendly. though it was late and we were tired, she made the finance part very seamless and painless. Over all, everyone was great and we???re patient and nice to our cranky toddler!!! Thanks to the whole Audi of Stevens Creek team, for a great experience!

Was looking to replace my wife???s vehicle as the lease ended. Had decided upon an A7 but a new one wasn???t in our budget. Spoke to Cassandra Crawford, who has sold me 6 other Audi???s and she said, ???wait a second, you like Diesels right???? I agreed and she proceeded to put us in a brand new 2016 A7 TDI Diesel that was loaded. Best of all we got a large discount and an extremely low interest rate. I???m happy, my wife is happy and we own our 7th Audi from Steven Creek Audi. Great outcome!!

Emane was great!! After an accident I experienced, I was in the market for a new S.U.V. I was in the market for a new Audi and visited ASC based on their great location on stevens creek blvd. I had an idea of what I was looking for and as soon as I arrived I was quickly greeted by a happy salesperson named Emane. He patiently walked me though all of the features of the 2018 Q7. Emane helped me find the perfect Q7 for my family and he was able to get me a price I couldn't say no too. I also met Joe who was Emane manager and Joe better explained my purchase options and the benefits of a prepaid lease. Completely painless process and I would highly recommend Audi Stevens Creek to my friends and family. I'm going back soon to add another Audi to the family. Visit Emane & Joe and they'll take care of you

My wife and I went to Audi Stevens Creek one afternoon to check out the Q5, and we randomly met Emane Ferzghi as our sales person. He turned out to be a great match for us. He has a very low-key, no-pressure style. He's very friendly and knowledgeable. He was willing to discuss the pros and cons of the Q5 vs the other cars in the market segment that we were considering. We had just test driven the Lexus RX350 and nearly set to buy that car, we so discussed the Q5 vs RX350 in detail, and I felt that he gave us very intellectually honest input. Ultimately, we decided to get the Q5. Throughout the buying process, he remained very accessible via phone, text, and email. We were able to locate the car that we wanted. There was a small hiccup in the getting the actual car that we wanted, but Emane was able to make it right with us. We really enjoyed working with him and will go to him again for our next Audi. Wayne Wallace with the finance person we worked with, and he was a pleasure too. Very friendly. No pressure. Comes across as a very nice person. Overall, we had a much more pleasant experience than we were expecting!

I worked with Tenzin, Andrei, Eric, and Wayne. They are professional. Tenzin provides me with clear and reasonable quote. Within less than 30 minutes, we have a deal. Eric helped me with test driving and walked me through the car in detail. Wayne is the most helpful finance guy I???ve ever met in a dealer. Overall, it???s a very good experience.

Frank Garcia always takes care of us when it comes to buying or leasing a vehicle. I can ask him a million questions and he is very patient and truly cares. I was shopping around for a new car because my lease from another dealer was coming to an end. I told him what I was looking for and what type of monthly payments. He showed me all of my options and let me test drive a Q7. He told me about the 2015 TDI q7 and gave me an amazing deal. On top of that, he got my car totally professionally detailed before giving us the keys and put us into a nice q7 loaner for the day. When our car was ready, he walked through us different menus and options on the screen, and showed us how to move the seats and trunk. After all that he gave us extra Audi merchandise goodies! Thank you for all your help and treating us like family. I would also like to thank his amazing staff and assistants that were very helpful and friendly. Wayne from Finance made signing paperwork easy and fast since we had a baby that was napping during this time. He was very friendly and helpful as well.

This is my "in shock" photo capturing the moment my dream car was mine! From the moment I met Jon I knew I would finally let go of my 14-year old treasured Mazda 3 for the upgrade I felt I was ready for. The process was seamless. Jon's care and advice through the whole experience was thoughtful and knowledgeable. I knew he was working for my best interest and we arrived at an amazing outcome! I look forward to our continued relationship as an Audi owner. I also hope to get my husband into an Audi from Jon Cornelius at Steven's Creek Audi as soon as possible!

I worked with Zabih at Audi Stevens Creek in San Jose. He was fair, responsive, friendly, and amazing to work with. This is my first time purchasing an Audi and my experience with him (and the rest of the dealership) will keep me coming back for future purchases. Wayne was great on the finance side. He was professional, funny, helpful, and friendly. He walked my wife and me through our add-on options and wasn't trying to "sell" us on things. Great employee! I really enjoyed Taylor, too. He was who I test drove the car with and he was a great early salesperson for the car and my buying experience. Keep him, he's great!

I've had some pretty bad experiences with car dealers since moving to CA. I would say my experience with the San Jose Audi dealer by far was the best I've experienced! Alfredo Velazquez (sales) was fantastic and took time to help us with the purchase of a new Audi (wasn't planned actually) and went out of his way to enable a test drive which sealed the deal. Frank Garcia (manager) was fantastic as was Jon Cornelius who was very informative and Cassandra Crawford as she had the same car. Overall one of the best experiences I've had purchasing a new vehicle!

The sales process with Concepción was the easiest experience I???ve ever had at a dealership. Going through finance was such a breeze; I felt Wayne truly had our best interests in mind. I highly recommend Audi Stevens Creek for your next purchase

My wife and I had an amazing experience at Steven's Creek Audi. Hamid is very good sales person. He was very kind and soft spoken and did not rush us for anything. We exactly knew what we wanted and we cracked the deal in 15 minutes with Farhad. Farhad gave us a good deal. Wayne from the finance dept was really good as well. He did not force/push us to buy all the extended warranty, rather helped us and explained us what really makes sense in buying for a brand new Audi.

very responsive, knowledgeable, eager answer all my question

Drove down from Sacramento just before closing to buy a certified 2014 Honda Odyssey...the internet salesman Jim Bautista took his time showing us the vehicle..went over everything and made sure all our questions were answered..did not pressure us on any extras and same with the finance department...best dealership experience yet...thank you for a great experience!

Wonderful, no pressure dealings. Got the used vehicle I wanted at a lowered price. Vehicle was detailed and checked out meticulously. Even gassed up for my 100+ mile trip home.