2016 Audi Q5 for Sale in Buford, GA

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

I did my homework, looked at lots of options (Volvo XC60, Mercedes GLC300, etc.) and decided that the Audi Q5 was the way to go. Feature to price ratio falls in the middle between the Volvo and Mercedes, but the Audi made my heart flutter more than the other two. So I did my homework and studied packages and features to figure out what I really wanted this vehicle to have. Then I went through Costco and Sams Club pricing to see what kind of deal I could get. Costco referred me to another Audi dealer that I won't name--let's just say they are SOUTH of Atlanta. I drove all the way down from Forsyth County because they promised to same me money and offer some great services, but their deal was less than stellar. They knew my budget, did not offer much of a discount even with the Costco affiliation, and wanted to tack on extras such as $200 for nitrogen in the tires! I kind of ended up back at the drawing board and tried the Sams Club angle instead. They were looser in the dealer referral process than Costco, so through a couple of initial contacts, I ended up working with Ryan Asmer at Audi of Atlanta. Not only did he give me the Sams Club discount, he ended up knocking twice that again off the list price of a better vehicle. So I got a Q5 Prestige at a price lower than a Premium Plus at the other dealership! Everyone I dealt with at Audi of Atlanta was helpful and nice, and made the buying process as smooth and efficient as possible. I look forward to dealing with their Service department and a long relationship.

I bought a used 2013 Ford F-150 from Alex Dorrego at ALM Gwinnett and whole process was fantastic. Alex was extremely professional and did everything he could to get me the best price possible, and even took care of a few cosmetic issues free of charge (torn leather seat, faded paint, etc.). He even mailed me my license plate when I accidentally left it behind. I am totally in love with the car and now I couldn't say better things about Alex and ALM Gwinnett!

My wife and I drove 360 miles to Sandy Springs, GA to buy a used convertible from Gravity Auto that we saw on line. The car was in great condition and was just as advertised, however in the end, it didn't fit our needs. While there, we looked around and we saw another convertible (2007) that had just come in and was not ready to be sold. We loved it immediately. Because we had come so far the Sales Manager gave us a good price and promised to inspect the vehicle and fix anything that needed attention. We put down a deposit and left. When I went back several days later to pick up the car it was immaculate. I looked over the vehicle and I was satisfied with the condition of the car, inside and out. They fixed every little thing I asked for. The Manager had told me that he would not let the vehicle leave the lot until I was satisfied. I was. I drove the vehicle 360 miles home and it purred like a kitten, everything worked and I am completely satisfied. We enjoyed working with the friendly sales team and with Mike, the Finance Director who did a great job. Thanks to everyone.

After more than 3 months of searching for the perfect replacement for my 2016 Nissan (I searched and test drove everything from Land Cruisers, RR Evoques, GS470s, 530XI wagons, Mazda CX-5, etc) I kept finding myself trying to find a nice, clean Audi wagon. While there were a few with limited service histories within 1-2 hour drives of me, I stumbled upon 3 really nice A3s at Audi Atlanta and sent them a web inquiry. While most dealerships take hours, days and even (for some really bad ones) weeks to get back with me, Travis Shapira gave me a call within 3 minutes of asking for more information. They agreed to give me a reasonable trade allowance on my vehicle, which sealed the deal for me taking the 6 hour drive to see them. Travis stayed in constant communication with me during my travels to Atlanta, and even stayed more than 1.5 hours later than published dealership hours to ensure that I was able to drive as many cars as I wanted to. He was exceptionally educated on all aspects of each and every vehicle and was educational without being pushy. I ended up finding a vehicle that I thought would fit my situation well, and he stayed in contact with me for the next day while I did additional research on the vehicle and made my decision to purchase. At no time did he treat me like "just another buyer," - his level of professionalism and passion for the brand and the products were exceptional. One of the best dealer experiences I have ever had. The finance team was also great. They were fun, easy going, and willing to offer all products and packages and were never hesitant to remove a product when I declined. If you live with 15 hours of Audi Atlanta, and are in the market for a new or used Audi product, Jim Ellis Audi is the only place you need to go. You will not be disappointed.

Jim Ellis??? Audi Dealership in Atlanta is by far the most professional and courteous that I have ever had the pleasure of doing business. It started with my initial purchase of an Audi 2008 A4 and the wonderful service that I received over the years. Even though I do no drive very many miles (my ???08 had 42k), I bought a new 2018 A4 Prestige A4 SLine, because 8 knew I would continue to receive such wonderful service for the next 10 years!!

I went to purchase a Mercedes today and I dealt with Theo. Came into the dealership and no one scouted me or my husband out until a nice gentleman named Theo came and saw that we were being helped and took the initiative to care about out needs. He was pleasant, honest, and if he didn't know the answer he didn't "make things up" he would actually say I'm not sure about that, BUT I will go find out. I arrived at the dealership approximately 6:15pm and I was in the finance office completing my deal around 7:45pm... Drove away with an awesome clean low mile ride with a tank of gas!!! Thanks Theo for your impeccable service and your willingness to do what it takes to satisfy your customer!!!! Also the finance guy was great also!!!!

The BEST Audi dealer! Unbelievable service, friendly staff and I got a WSJ while I waited. Couldn't recommend more highly!

Much better experience this time compared to a prior service. The problem was identified and fixed- Do need to update a client once a day either by email/txt/ph call - overall a good experience and I have more confidence in approaching them again for any more service repairs down the line if needed.

From the moment I drove onto the lot in my old car to the moment I drove away in my new car, Theo Dasher was there for me every step of the way. I had been to several other dealerships. However, the level of professionalism, service, care and knowledge did not even come close to that of which I received from ALM Gwinnett. Theo ALWAYS made me feel like helping me was his main focus. In fact, everyone that I dealt with made me feel as though I was the only customer in the building (even though I wasn't). Theo Dasher kept in constant communication with me via text, email, phone calls, etc. I can't describe how super excited I am about the car Theo found for me! Finance guy Brian Wakefield was also a pleasure to deal with. Not only does he look like Sinbad, he had jokes :-) Great job ALM of Gwinnett!

They called back and talked with me about the car. Very professional and I will be coming to the dealership to look at a car. Might have just called at a bad time but the conversation was very professional and I have sent a request to remove my previous review. Hopefully the conversation ends up being a good car sale.

Why is Irnes awesome? He is patient and a knowledgeable salesman who works hard for you. He is diligent in learning what is important to the buyer and then he sets out to provide you options so you can make an informed decision. The last time I went through the car buying experience was in 1997. Irnes made my recent purchase of a 2016 Passat SE enjoyable with no stress from the dealership. I was on the fence about buying new or certified pre-owned. My decision took about a month before I moved forward. Irnes didn't harass me during this time. He waited until I was ready. I'm a Honda & Toyota car buyer. My wife told me about her Jetta experience & said I might like VW. It's obvious with my recent purchase she was right! If you want a hassle free, no stress, value for your money, car buying experience, then please see Irnes @ Stone Mountain VW! He's your guy and he is much more than a salesman...he really LOVES what he does and is very humble & hardworking! Thank you Irnes! I love my car 😊!

I'd been considering trading in my 3 year old sports car on a new GTI for several months and got serious about it last week. I quickly became frustrated with what seemed like games being played at my local dealer in Athens and decided to reach out to VW of Stone Mountain. I called at 1:00 PM, made the 1 hour drive, and drove back home just a few hours later in my brand new black beauty. From the moment I arrived, every interaction I had was stellar. I actually HATE the new car buying experience, and would order from Amazon if they sold them. It was a rainy day, and Irnes quickly adapted himself to mine and my partner's preference or cutting to the chase, making a deal, and driving home in my new GTI. Irnes new his product intimately, and he also picked up on the cues I gave him that I knew just what I wanted, didn't need to test drive, and just wanted to trade, buy and go. He would do equally well with an uncertain customer who needed to spend the day deciding. Having owned more than 20 new cars, this was by far the best experience I've ever had in buying one. Assuming I am still loving the brand as much as I do right now, I will be excited in 2 years to go and visit Irnes at Stone Mountain again for my next purchase. Special thanks also to Tamimi (and I hope I'm spelling that correctly) who walked me through the financing process. He was incredibly personable, genuine, and explained everything well. You've earned a loyal customer, and I look forward to working with you again!

This is the first time I've bought from ALM. I've always bought from either a dealer or a private seller. Well, I'm so glad I stumbled on these guys. I had done my research and their prices couldn't be beat. And they were fair and decent to deal with both before and after the sale. My sales agent was Theo Dasher. He's the reason I'll be back. He was patient, knowledgeable, low pressure, thorough, kind and decent. He was a class act all around. With ALM, you won't have to dread the used car buying experience. All of my future car buying experiences will START at ALM. (Ok, so I guess I do have just one complaint: The music in the showroom was too loud. Tone it down for an even better customer experience. That's a minor detail in the scheme of things.)

Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him. Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.

Overall pretty good. I've taken my car there for a couple years and they always try and accommodate me. I've had my car returned in a timely manner as well. Thanks for the work they do.

I had not driven in 27 years because I lived in a city, so getting back to driving was a challenge, but Jim Digh made it easy and comfortable. He too almost the whole day with me, explaining all the new modifications and we test drove several cars before we found one that fit me. Then I returned it for a different make and model and he couldn't have been kinder. Maybe it's because I'm newly returned to the South, but he made what was an extremely anxious procedure for me, completely painless. And he was great fun to talk with.