Used 2016 Audi Q5 for sale near East Windsor, CT

I recently purchased a used vehicle from Mercedes of Sarasota. Let me start by saying that this isn't somewhere that I would normally be looking for a vehicle. Most vehicles there are way above my price point. They just happened to get a trade-in vehicle that met our needs and our price range. From the moment my wife and I walked in, we never felt out of place. We were greeted with smiles all around. CJ, our salesperson, was fantastic. He was thoughtful and had a good sense of humor, and answered all our questions. Long story short, we purchased the used vehicle (not a Mercedes), and shortly after, we started to notice something wasn't right with the transmission. We brought the vehicle back for an inspection, and that's where they really shined for us. From the sales manager, (I don't remember his name unfortunately) to the service manager Vincent, all the way to the wonderful ladies who set us up with a rental vehicle treated us with respect and kindness. I know this vehicle isn't even on their radar, compared to what they sell on a daily basis there, but you wouldn't know it by the way they responded to my issue. They partnered with GM to have a more in-depth look into the vehicle and found that it needed a new transmission. Not only did they take care of the whole thing, but they moved us into one of their own vehicles that was easily double the price of the vehicle I had purchased from them for the duration of the repairs. If this is the kind of service they provide for a used vehicle that probably ended up costing them money to sell after its all said and done, I can only imagine the service you'd get buying one of the actual vehicles with their name on it. I definitely recommend this dealership, I also recommend you ask for CJ. He was great. Sorry for the long review. It just needed to be said! 😁

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

I had a wonderful relaxed shopping experience here with Ashley. No pressure, just listening to what I wanted. Bought a quality car at a great price.

I had no problems with this vehicle at all. It had a real nice feel when driving and the heated seats were appreciated in the winter.

I was in need for a title as per the original one got lost in shipping, I called the business office and spoke to Bessie, I explained to her the situation and she said she will help me, but need more time to process it. Weeks later she called me to let me know that she got the title and she is sending it to me via FEDEX and gave me the tracking number, WOW thats a great service there. Thank you so much Bessie for your help and for following up with me, great customer service and Bessie is a great worker, 5 stars!!

Was looking for a car with high safety features, SUV style, but not ridiculously big SUV! Loved the sportiness of the vehicle and especially the features!

We worked with Anthony and the owner in purchasing our vehicle. They were very nice to work with and gave us a fair deal and included fixing some minor problems before we would take possession of the car. Would recommend this place and its workers.

My wife wanted something comfortable and sporty. This Q5 Premium S-line checked all the boxes. It's comfortable and has zip with the 3.0 supercharged engine. Looking forward to see how it handles MN winters.

Will the salesman is the man. Shawn the manger was big help, navigation the website price discrepancy . Forgot finance person name, but he found a good deal. Good team over there.

I have never liked a car more, or been as excited to drive anything as much as I like driving my Audi. Best car buying experience ever! Will Stafford was great!

Purchased a 2021 Passat from Autonation USA Wesley Chapel. It had some mechanical issues. This dealership is amazing. They fixed everything and even gave me us a loner to use for the 2 weeks they had the car. Jason, Alex, Nate, Ramone, and Patrick are excellent.

Jeff had very good customer service an helped me out with my phone info very helpful thank you Reveuro

Great Job! Customer Service is Fantastic! They keep you in the loop with updates on your phone! They have coffee while you wait in their Lobby. They try hard to take care of you and your car.

We have had multiple great experiences with this location. Steve, a sales manager was great and so helpful! We had mechanical issues with one of our cars and they took it back within the 30-day warranty with no issue!! I highly recommend this CarMax location for your car buying purchases!!

Matt Freil was my broker. I had a wonderful experience. No pressure, easy going, informative and efficient. I had my beautiful car within a week! I highly recommend GMBrown for your next car.

Great listing, super clean store and cars which is really important with the current situation. Not really easy to negotiate with the associate and the lady wasn’t really knowledgeable to be honest Overall good experience

All I can say is GREAT things for this company and Andy Rosales as a salesman. I came here looking for a low mileage nice Golf. I didn’t have an appointment but Andy Rosales came out right away and came across as an acquaintance/friend rather than a salesman right off the bat, and didn’t try to push a sale on me at all. Just asked if I wanted to look and test drive some. I test drove 4 cars, and Andy was super nice about letting me test drive all the vehicles I wanted to look at. they had 3 options on site and another at another location here in the springs. I just came to test drive the first day and was planning on going home and sleeping on it. And they had no problem with that and just provided a phone number to reach out. No pushy salesman tactics you see at most auto dealers, by the salesman, manager, or financing manager. I came back the next morning to talk numbers. I did my research on the vehicle and they were very transparent with me throughout the whole process. Like any dealership, negotiation skills are helpful, but I truly believe based off my experience that this dealership is truly not out to scam you. I got the EXACT car I wanted, for a veryyy competitive price. I am 100% coming back here as far as I’m concerned.

This was such a pleasure! This is the fourth car we have bought and it was wonderful. We worked with Chris Santos and he was amazing!

World Class Service! Scott and everyone at Auto Group of Louisville are amazing at what they do. I have been buying cars for 25 years, owning any and every vehicle you can think of. My experience with this team will keep me as a long time customer. This team is another level when it comes to customer service. Thank you Scott and team!

Genuine customer service quality product and very competitively priced for a used car dealer. Impressed overall

Super great from sales to service. Very helpful to help select a great vehicle, and the service is top notch. I will buy again, and they service my vehicles. Super satisfied, and I count on them to do my family right!

We were interested in a vehicle at CarMax about 275 miles from where we live. We paid to have the car delivered to the location near us. There was nothing specific that the CarMax dealer did other than be sure the car was moved as quickly as possible. We did not visit the location where the car was being offered and the car was not delivered to our home.

Great experience with success auto sales. I recommend everyone to buy a vehicle here. Thanks