Had a good experience working with both Kyle and Cain internet sales. They worked with us for well over a few years to make sure we got the car we wanted. They were patient and well informed and made car buying much easier. We are pleased with our purchase! Kyle and Cain work together and there was always one of them to help us. I recommend them highly.
The team at Niello Audi are the "bomb diggity"! I worked with the Internet Sales division to buy my new A3 Cab and they were simply AWESOME! Shout out to Phillip and Kyle for their SUPERB CUSTOMER SERVICE and QUICK FOLLOW-THROUGH for a seamless experience! These guys tag teamed to help me out when one of them was not available, and it was seamless for me - excellent service from start to finish!
Oh - let me not forget to mention that I went to Sacramento from Los Angeles to purchase this car because it was the only one in the state built exactly how I wanted it and the team at Niello Audi made it worth the trip! Thanks guys and Nicole too in finance of course! You're the BEST!
LOVIN MY BEAUTIFUL AND "FANCY" A3 CAB!
LC in LA! :)
From my husband:
Let me start by saying that I really deeply dislike the traditional car-buying experience. In the past, I’ve worked with a broker so I didn’t have to go to a dealership. Unfortunately the last vehicle I wanted to buy was rare enough that the transaction had to happen through a dealership. My wife has bought her last four vehicles through the Niello dealerships and has told me how amazing the experience was for years. I am now a convert to the Niello experience because of Raz at Niello Audi. Raz is a true Audi lover, which makes him the ideal person to sell them. He was able to demonstrate what the RS5 can do from a place of true understanding, rather than just being a salesman giving me a pitch. He is clearly an Audi fan, which makes him the ideal person to shepherd new buyers through the process. The financing process was smooth and easy with Nicole and everyone stayed late to let us finish up, get the car detailed, and show me the ins and outs of the car. I especially appreciate Niello’s “second delivery” process, which takes into the account that trying to learn everything about the car the day you buy it is unreasonable. You come back a few weeks later and they give you a more in depth introduction to all of the systems; it also gives you the opportunity to ask any questions that have come up during your first few weeks of driving the car. Thank you Raz and thank you Niello for redefining the car buying experience.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
I dealt with Kevin in service for the first time ever and he was super easy to work with, very commutative and in fact based upon this interaction I will be using this dealership over the one I am currently using.
Brent Robken offered a great buying experience. I have purchased many cars but this had to be the best purchase ever. Brent made everything easy to understand and I'm sure that I wouldn't have purchased this car if not for him. I would highly recommend Brent Robken to anyone looking for a car.
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