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Used 2017 Audi Q5 for Sale in Tempe, AZ

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Used

2017 Audi Q5 2.0T Premium Plus

24,318 mi.
$28,980
GOOD DEAL $1,405 Under
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom - Get It Delivered Nationwide, Contact-Free
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(928) 852-4591
3.6 (2973 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
5 5 5 5 5 3.6 (2973 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2017 Audi Q5 2.0T Premium Plus Review
Love my Q5
by Deborah R from Gainesville, Fl
May 8, 2019
5
Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.
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Used

2017 Audi Q5 2.0T Premium

43,267 mi.
$26,494
GOOD DEAL
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Superstition Springs Lexus
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(480) 389-3059
3.7 (26 reviews)
13 mi. from 85281
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Superstition Springs Lexus Review
Car buying experience
by Sarvesh from Phoenix
December 3, 2018
5 5 5 5 5 3.7 (26 reviews)
I do lot of homework before buying a car... visited multiple dealers and finally decided to go with SS Lexus as the entire process was so transparent and they put customers satisfaction in front of everything... irrespective of whether I would have bought the car or no...it doesn't matter ... they give you utmost attention
2017 Audi Q5 2.0T Premium Review
Great Car!
by CarlosSUV from QUINCY
January 24, 2019
5
It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.
We found additional vehicles that are close to your year range.
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Used

2019 Audi Q5 2.0T Premium

26,799 mi.
$30,000
GREAT DEAL $6,386 Under
LOCAL HOME DELIVERY
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Bill Luke Chrysler Jeep Dodge RAM
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(866) 443-4171
3.9 (963 reviews)
12 mi. from 85281
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Bill Luke Chrysler Jeep Dodge RAM Review
My Outstanding Experience
by Milty1957 from DealerRater.com
November 6, 2018
5 5 5 5 5 3.9 (963 reviews)
I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M
2019 Audi Q5 2.0T Premium Review
Beautifully designed for the most part
by Eastcoaster from Columbia, MD
May 9, 2019
5
Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!
PRICE DROP
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Used

2019 Audi Q5 2.0T Premium

34,111 mi.
$29,944 $887 price drop!
GREAT DEAL $6,442 Under
LOCAL HOME DELIVERY
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Chapman BMW Chandler
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(480) 648-0904
4.2 (740 reviews)
7 mi. from 85281
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Chapman BMW Chandler Review
Service Advisor
by Brent from DealerRater.com
November 6, 2018
5 5 5 5 5 4.2 (740 reviews)
I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that opens all the windows and sunroof to let the heat out. Everything worked perfectly until I closed the windows. The right rear window made a sound like breaking glass with a loud snap and would not close. I immediately called Tony at Chapman BMW and left a message and noticed it was 3:47PM. After completing my call I headed straight for the dealership. About 12 minutes later my phone rang and it was Tony telling me to bring the car in...at this point, I was a mere 5 minutes away. The really cool part was that I was there five minutes later and when I pulled into the garage area my name was already on the marquis above the driveway, and my loaner car was already there running. Tony took my wife and I into his office...his very air-conditioned 72 degree office...and had me sign a work order and then we got into the 430i he loaned us, and we were home ten minutes later. Around 2pm the next day my car was done and waiting in the driveway all washed and waxed...they even used tire shine. It was awesome. Anytime I have had a problem with my car, Tony has diagnosed it correctly and fixed it correctly and been very straightforward about the costs. I have NEVER had to take it back to have a repair repeated. Thanks Tony!!
2019 Audi Q5 2.0T Premium Review
Quality SUV for a reasonable price.
by calcutta from Miami,FL
May 7, 2019
5
Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.
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Used

2019 Audi Q5 2.0T Premium

6,551 mi.
$34,250
GOOD DEAL $1,206 Under
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Bill Luke Santan
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(480) 648-0870
4.7 (147 reviews)
12 mi. from 85281
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2019 Audi Q5 2.0T Premium Review
Great SUV
by DR BMAN from Deer Park
March 23, 2019
5
Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.
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Used

2019 Audi Q5 2.0T Premium Plus

9,297 mi.
$40,977
LOCAL HOME DELIVERY
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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LeSueur Car Company
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(888) 537-4306
5 (1541 reviews)
1 mi. from 85281
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LeSueur Car Company Review
A Family Run Company with True Heart
by Robbissimmo from DealerRater.com
December 3, 2018
5 5 5 5 5 5 (1541 reviews)
Can't believe it was almost twelve years ago that Steven LeSueur and I met when he assisted me with securing the fourth car in my lifetime; a Volvo 2005 S40 T5. I thought it was the best machine that was ever made. Sadly, it was totaled in mid-October in a collision. No one hurt, thankfully. I immediately thought of LeSueur and as I pulled up (already had my eye on a beauty 2016 S60 Cross Country) there it was, at the ready. Kyle LeSueur had lined this all up (thank you!) and then Steven came out to greet me! Totally floored me and could not have been happier to catch up and laugh about a few more grey hairs, both of us. A truly great experience. To your continued success! A customer for a lifetime. Best, Robert Marshall
2019 Audi Q5 2.0T Premium Plus Review
One of the nicest vehicles I"ve owned
by Lakers4Life from Long Beach, CA
March 15, 2019
4
Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.
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Used

2018 Audi Q5 2.0T Prestige

7,352 mi.
$38,500
GOOD DEAL
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Bill Luke Santan
() -
(480) 648-0870
4.7 (147 reviews)
12 mi. from 85281
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2018 Audi Q5 2.0T Prestige Review
Great features
by sweet42797 from Lake Elsinore, CA
April 22, 2019
5
The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.
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Used

2018 Audi Q5 2.0T Tech Premium

20,618 mi.
$34,871
GOOD DEAL $1,481 Under
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi North Scottsdale
() -
(877) 822-7294
4.6 (75 reviews)
15 mi. from 85281
Authorized Audi Dealer
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Audi North Scottsdale Review
Al Rizzo takes exceptional care
by Al Rizzo from Scottsdale Arizona
December 3, 2018
5 5 5 5 5 4.6 (75 reviews)
I purchased my new 1998 Audi A4 originally from Scottsdale Audi. My service advisor Al Rizzo, had been exceptional. I love my car and want to keep it in tip top shape. Al has the 6th sense to anticipate future problems. He is very professional, and yet understands how I love my car. When I use valet service at resorts, often the bellmen want to purchase my car....it is immaculate. Thank you Al, for your continued care!
2018 Audi Q5 2.0T Tech Premium Review
Great purchase.
by Jen212 from Gulfport, FL
April 6, 2019
5
The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!
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Used

2019 Audi Q5 2.0T Premium

16,223 mi.
$38,886
GOOD DEAL
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi North Scottsdale
() -
(877) 822-7294
4.6 (75 reviews)
15 mi. from 85281
Authorized Audi Dealer
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Audi North Scottsdale Review
Most efficient, professional dealership
by ND from Tucson, AZ
December 3, 2018
5 5 5 5 5 4.6 (75 reviews)
I inquired about a deal online/internet without any hopes as I am a bargain shopper and AZ dealerships have not historically been able to match deals from Southern California. I live in Tucson and I can never buy/lease any véhicles from Tucson. Keri Paulson provided me an initial quote very quickly and was able to match my California deal. The process was extremely fast and efficient and every one at the dealership was friendly and professional. I am very happy with the lease of my new Audi A3. Thank you Keri.
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Used

2018 Audi Q5 2.0T Premium

30,320 mi.
$30,400
GOOD DEAL $1,965 Under
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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German Auto AZ Store 2
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(602) 903-6537
15 mi. from 85281
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2018 Audi Q5 2.0T Premium Review
Functional and fun to drive
by audifan from San Diego, CA
March 20, 2019
5
The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.
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Used

2018 Audi Q5 2.0T Premium

23,097 mi.
$31,534
GOOD DEAL
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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AutoNation Chevrolet Gilbert
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(888) 324-7910
4.7 (227 reviews)
12 mi. from 85281
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AutoNation Chevrolet Gilbert Review
Great service
by Thomas Turkupp from San Tan Valley, AZ
December 3, 2018
5 5 5 5 5 4.7 (227 reviews)
Have been taking my car to AutoNation Chevrolet in Gilbert for a few years now. Quality of service and repairs has been excellent every time. Thank you Adam Rodriguez for service done on 2/12.
2018 Audi Q5 2.0T Premium Review
New car for me but I love it
by MM, big fan from WIMAUMA, Florida
March 7, 2019
5
This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.
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Used

2018 Audi Q5 2.0T Premium

32,804 mi.
$30,888
GOOD DEAL $1,424 Under
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi Chandler
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(888) 554-3213
4.5 (126 reviews)
7 mi. from 85281
Authorized Audi Dealer
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Audi Chandler Review
Ask for Adora
by darthcara from DealerRater.com
November 6, 2018
5 5 5 5 5 4.5 (126 reviews)
Adora Fryant was truly exceptional. I know that the expectation is that a salesperson will receive perfect 10s, and I have given such high scores in the past, but Adora is the first one which I actually feel is deserving of such high marks and praise. Adora was incredibly knowledgeable about the entire line of Audi vehicles. I had initially gone in to look at the A6/A7. After that initial session, I talked with her again and she shared about the recent updates to the A4 and that it might be a better fit for what I was looking for. Eventually, she helped me decide on the S4 and the particular options that would be important and relevant to me. She was always available to provide info and help, both over the phone and in person. I have subsequently leaned on her knowledge in looking at Audis for my wife. I would happily recommend her to any friend or family member who was considering an Audi. If I could rate her higher than a 10 on the given scale, I would. Adora Fryant, Chris Curtin, and Jack Serena were very easy to work with on negotiating the deal and financing. Of the ~10 dealerships that I contacted to obtain a quote, the team at Audi Chandler was the most competitive. In addition, they made sure that the financing available (including the Summer of Audi incentives) was as good as the other financing options I was looking at through our credit union. This consideration saved me the time and effort of needing to go through that process and allowing me to close the deal sooner.
2018 Audi Q5 2.0T Premium Review
Great SUV
by Jesse from Los Angeles, CA
February 11, 2019
5
I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.
PRICE DROP
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Audi Certified

2018 Audi Q5 2.0T Premium Plus

22,733 mi.
$32,631 $4,360 price drop!
GREAT DEAL $3,735 Under
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi North Scottsdale
() -
(866) 871-0098
4.6 (75 reviews)
15 mi. from 85281
Authorized Audi Dealer
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Audi North Scottsdale Review
Best place ever to buy a car
by Vicky Gunthner from Mesa, AZ
November 6, 2018
5 5 5 5 5 4.6 (75 reviews)
I was so impressed with this dealer. I have been looking for a car for over 6 month. 4 months ago I decided on exactly which one. I looked at many at other places even ones more than 300 miles from me. I was shocked how many places are so deceiving. I wass so afraid of buying a car anywhere with all my experiences. I was so impressed and relieved with how honest and up front Louis Martinez honesty and determination to help me find the right car that I needed and Bills help to finish the deal. This company is amazing and will not steer you wrong.
2018 Audi Q5 2.0T Premium Plus Review
I did not bought the car ......was sold
by fer from novi, mi
February 10, 2019
3
The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again
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Used

2015 Audi Q5 2.0T Premium Plus

42,163 mi.
$20,997
GREAT DEAL $2,372 Under
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi Chandler
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(888) 554-3213
4.5 (126 reviews)
7 mi. from 85281
Authorized Audi Dealer
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Audi Chandler Review
Outstanding as usual.
by Nightrain from DealerRater.com
December 3, 2018
5 5 5 5 5 4.5 (126 reviews)
I'm always treated like a special customer. The work is very good, never had a problem. I'll be back for some service work that's required.
2015 Audi Q5 2.0T Premium Plus Review
Best in its class by a mile
by Michael from Tarpon Springs
April 16, 2019
5
Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.
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Used

2018 Audi Q5 2.0T Prestige

14,556 mi.
$41,570
GOOD DEAL
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(928) 852-4591
3.6 (2973 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Online Car Buying from Vroom
by chevygurl from DealerRater.com
December 3, 2018
5 5 5 5 5 3.6 (2973 reviews)
Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!
2018 Audi Q5 2.0T Prestige Review
Most reliable with usable options , safe and fun
by Jewels Q5 from Sarasota Florida
January 31, 2019
5
The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive
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Used

2018 Audi Q5 2.0T Premium

26,955 mi.
$32,978
GOOD DEAL
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Mark Mazda
() -
(877) 884-6816
4.4 (458 reviews)
3 mi. from 85281
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2018 Audi Q5 2.0T Premium Review
Up grade from previous Audi
by DuBer from Endicott
January 21, 2019
5
So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.
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Used

2018 Audi Q5 2.0T Tech Premium

20,898 mi.
$36,022
GOOD DEAL $330 Under
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Audi North Scottsdale
() -
(877) 822-7294
4.6 (75 reviews)
15 mi. from 85281
Authorized Audi Dealer
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Audi North Scottsdale Review
Smoothest car buying experience yet
by Suz from Phoenix, AZ
November 5, 2018
5 5 5 5 5 4.6 (75 reviews)
Patrick O'Hara was my sales rep. Dean was my finance guy. They met my needs easily. Easiest, smoothest sale I've had.
2018 Audi Q5 2.0T Tech Premium Review
Most luxurious car I've ever owned
by Alyson from Kensington MD
January 15, 2019
5
This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.
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Used

2019 Audi Q5 2.0T Premium

14,779 mi.
$35,590
GOOD DEAL $288 Under
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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  • Free CARFAX 1-Owner Report
Carvana-Touchless Delivery To Your Home
() -
(623) 201-5231
4.3 (3601 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (3601 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
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Used

2019 Audi Q5 2.0T Premium

9,408 mi.
$37,990
GOOD DEAL
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Carvana-Touchless Delivery To Your Home
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(623) 201-5231
4.3 (3601 reviews)
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Carvana-Touchless Delivery To Your Home Review
Taking the Stress and Pain out of Car Shopping
by Captain Nemo from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (3601 reviews)
Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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