I just purchased a 2013 Ford Discuss this morning! I stopped by a few months ago to look at VWs. Had a great experience, but didn't end up buying a car that day. My boyfriend and I were very impressed with the Velocity staff and the low prices, so we kept the salesman's card to contact him when we were ready to buy a new(er) car. When my old car threw a rod in the engine, I called Velocity the next day! I was up all night online searching for cars, and Velocity has the best cars at the best prices, bar none! Scott, my salesman, was wonderful throughout My time there. We chatted about his previous positions in car sales and he told me how much he believes in the Velocity model of serving customers by offering quality cars at fair prices, no unnecessary markup. All of the salesmen are salary, so they do not get paid commission on the sale. That takes the pressure off, which allows the salesmen to be honest, genuine, and frees them up to make a connection with the customers. Finding the car I wanted was the easy part. But My trade was in bad shape. Cory in the finance department went to bat for me with the lender to offer as much as he could to lower my payments. He was straightforward, respectful, and kind. I highly recommend Velocity! I would definitely buy a car from them again!
2019 Audi Q5 2.0T Premium Review
Beautifully designed for the most part
by Eastcoaster from Columbia, MD
May 9, 2019
5
Good so far. For a 4 cylinder it can generate a good bit of power when needed.
My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!
Larry H. Miller Used Car Supermarket Riverdale Review
Very happy with my decision
by Sandra D. from Layton, Ut
December 3, 2018
3.8 (26 reviews)
Alex was great, made me super comfortable while trying to decide on my purchase, no pressure to hurry up and make the decision and just get me out and done.
The one thing was that the vehicle I ended up with was super dirty inside and out and was not cleaned up like cars I've purchased in the past. This should be what the dealer can work on.
2019 Audi Q5 2.0T Premium Review
Quality SUV for a reasonable price.
by calcutta from Miami,FL
May 7, 2019
5
Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas.
Recommend it for a family, safe transporting children.
I came into Volkswagen looking for a vehicle and was very pleasantly surprised at the friendliness of the staff. They made sure to assist me quickly as I was on a bit of a time crunch. There was one man in particular, Tom Maxwell, who went above and beyond to make sure that all my questions were answered without feeling pressured or rushed. I'm very pleased with the service I've received at Volkswagen & especially pleased with Tom Maxwell's willingness to go the extra mile for the customer. Great customer service here!
2019 Audi Q5 2.0T Premium Review
Great SUV
by DR BMAN from Deer Park
March 23, 2019
5
Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (3827 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2019 Audi Q5 Premium Plus Review
One of the nicest vehicles I"ve owned
by Lakers4Life from Long Beach, CA
March 15, 2019
4
Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar.
I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp.
My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
3.6 (3827 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
We found additional vehicles that are close to your year range.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (3827 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2018 Audi Q5 2.0T Premium Plus Review
Great features
by sweet42797 from Lake Elsinore, CA
April 22, 2019
5
The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.
The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!
The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.
Looked at a used BMW and took a test drive. Easy communication prior to visit and a wonderful experience on the lot. Easy conversation, no pressure and appropriate follow-up. Nicest dealership I've been to. Looking forward to working with them in the future
2018 Audi Q5 2.0T Premium Plus Review
New car for me but I love it
by MM, big fan from WIMAUMA, Florida
March 7, 2019
5
This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.
I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Best car buying and selling experience I've ever had!
by Rod - car guy from DealerRater.com
November 5, 2018
3.6 (3827 reviews)
I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.
2018 Audi Q5 2.0T Premium Plus Review
I did not bought the car ......was sold
by fer from novi, mi
February 10, 2019
3
The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again
Service department and Nissan really came through for us! Our 2014 Nissan Versa was having serious transmission issues. We have kept up on recommended services (replaced transmission fluid at 30000 miles) Took it into Tim Dahle Southtown in March at 68000 miles (out of warranty). They did not charge me a diagnostic fee. The service depeartment was phenomenal, calling every day to give me an update on the progress. They were able to get Nissan to cover the transmission because I performed regular service on it. They had the transmission in stock and it only took a couple days to replace. This dealership is a well oiled machine and I would probably trust them with my life! :)
2018 Audi Q5 2.0T Premium Plus Review
Up grade from previous Audi
by DuBer from Endicott
January 21, 2019
5
So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.
My husband and I have had the best car buying experience ever at Mercedes Benz of Farmington! It was just astonishing and yet so real!
It all started with Crystina Baum, our client advisor, responding to our inquiries on their 2017 Mercedes C300 inventory. After narrowing it down to 3 cars, Crystina worked hard to email us all the information we requested and their sale prices.
Their "One Price" policy truly simplified our buying process. After making some comparisons, we felt that the "price was right" on the one car that we were interested in, so we decided it was time to visit the dealership and test drive to check out the car.
Upon arriving, we found the showroom lovely and elegantly furnished. We met Crystina in person for the first time and we were immediately taken by her friendliness, professionalism, and most of all, her genuine interest to connect with us. She was also very knowledgeable about the car. Once we decided to make the purchase, she even voluntarily searched and presented to us a super low interest car loan that was too good to pass, contrary to what we had initially planned. Staying past the closing time, Crystina made sure all the paperwork was taken care of and that the car was ready to go. She called a couple of days later and when she found out that we were still trying to figure out how to operate our high-tech car with ease, she promptly arranged to have Talon come over and showed us once again. We could tell that Crystina was very attentive to her client's needs and always ready to help in every way she could. Crystina, you are the best! And to Talon, thanks for a job well done!
We were not only impressed with the sales team working so well together, but also their eagerness to deliver excellent customer service. A great car dealership to do business with indeed!
2017 Audi Q5 2.0T Premium Review
Love my Q5
by Deborah R from Gainesville, Fl
May 8, 2019
5
Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.
This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.
This is the best car buying experience I have ever had. Very quick, efficient and great cars! The car I purchased was a year old, very few miles (14,000 +/-), extremely great condition. I highly recommend Kentson.
Kentson Car Company has completely upended the entire car purchase business model for the better, and I could not be happier... Tanner made the very short and quick process completely painless and actually enjoyable! NONE of the usual "let me run this by my sales manager" or " what's it going to take to get you into this car TODAY" type of crap at all... I last set foot in a car dealership in 1982 and the experience was so very horrible that for all these years I have studiously avoided having any dealings whatsoever with "those people".... The environment at Kentson is so radically different and pleasant that I wouldn't mind just hanging out there with a cup of coffee, visiting with Tanner and the guys.... Whatever has been your prior experience in purchasing a car, you need to kick it into a cocked hat and hightail yourself over to Kentson.... the price I paid was entirely fair and the transaction went very smoothly for us... Kentson has my vote for dealer of the year and I believe that every car dealership would do well to copy the Kentson model of selling cars.... I will absolutely be purchasing my next and all future cars from Kentson as I believe that such excellence should be rewarded, encouraged and patronized. They really should look into getting some "Kentson Car Co. - Bountiful, Utah" license plate frames. I have made it a point, on every car I have ever owned to make removing any/all dealership identification off of the back of the car, as I refuse to advertise for or promote shady/underhanded dealerships who treat people horribly.... conversely, I would gladly and proudly display a Kentson plate frame, to tell the world that I'm driving a Kentson car.... that's how good the experience was for me! ...seriously looking forward to doing business with Tanner Giles and Kentson Car Co. in the future. They will be the only people I will even consider purchasing from hereafter.... Thank you to Tanner and Kentson for such a great experience! I WILL be back!
From sales, service and finance, these guys really take the time to help you find the right vehicle to fit your needs. Can't say enough about the experience we've had with these guys. I don't see another dealership I'd rather work with than these guys. They're Awesome!!!
2018 Audi Q5 2.0T Premium Plus Review
This is the 4th Audi we have leased
by ALeeS from Ballwin, MO
January 10, 2019
5
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
I came into the dealership to have my car checked on and top off the oil. Everyone was so welcoming and nice. It was so fast too, in and out. Would highly recommend Audi Salt lake city to anyone in need of repairs or looking for a new car to purchase.
Chad Dunshee has been our car salesman and he has been great! Chad is very nice, very knowledgeable and very helpful - he has answered all of our questions and helped us to make a very difficult decision! Chad has made it very easy to choose a 2018 Audi 2005 and we are happy with our decision!! I highly recommend Chad to anyone- both family and friends!! Helen LaBelle 11/2/2018
2018 Audi Q5 2.0T Premium Plus Review
Great Car
by Jeff from Allentown PA
January 8, 2019
5
Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.
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