Used 2019 Audi Q5 for Sale in East Hartford, CT

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

I still had a good car a 2009 Acura mdx with low mileage, but with the family no longer close by I wanted a sedan and was contemplating between the 2014 Kia optima sxl and vw cc..ended up with the Kia which I don't regret bcos..Peter and Lou made it happen and the car is a wow..its a beauty and drives with a punch👍👍 and compared to other dealers, I had a very good deal....i might still come for the cc too😁. Keep being honest....

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I needed a new "used" car to replace my 24-year old Taurus. Charlie Howell and the dealership went right to work and picked out two 2015 Corollas. I picked one and asked for my mechanic to give it the once over. Charlie readily agreed. Highline Car Connection fixed the only thing - to balance the wheels - and we reached a deal. They quickly took care of the item and I drove my "new" wheels home. Good job Charlie

I bought a van about 5yrs. ago, after being referred to J&M by my neighbor Mike Stoffan. I recently donated it to Disabled American Veterans. After visiting nearly 6 dealerships, I returned to J&M to buy a pick up truck. After I decided on which one I wanted, I met with salesperson Steve Magura right from the start Steve was both professional and a gentleman. After a test drive and checking the truck over, I told him about some concerns I had and he assured me that those would be taken care of. I had a loan pre-approval from my credit union and there was no trade-in. We agreed on a price, I reviewed the purchase order and made a request., Steve spoke to his manager Mr. Brown and he approved it. When I brought the check in I did a pre-delivery inspection, the mechanics did the repairs (as promised), the fluids were changed and the truck was cleaned. I met with Dannielle to complete and sign paperwork and waited nearly 25 mins.for her to process and copy documentation. She apologized for the long wait and said the reason for the delay was because they found a math error and issued me a refund. I could not believe it. I had looked at the purchase order 3 times and everything appeared OK. The point is they could have said nothing but, they did and that speaks volumes about their honesty and integrity. Whenever I called with a question someone got me a answer. Steve called me with updates and kept me informed about what was being done to the truck and when it would be ready. For ALL the above reasons I decided to write this review. If you come to J&M prepared and keep expectations realistic, I'm sure you'll do as well as I did and leave just as satisfied. Thank-you very much to Steve, Mr.Brown, Dannielle, the gentleman who drove to other lot to measure the bed of the truck, the office staff (always willing to get me answers) the mechanics and prep people. Because of all of you, I've FINALLY got the truck I wanted. I am one happy guy. I'll always refer family and friends to J&M. Again,thank-You! I give J&M 10 stars.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

I own a 07 GMC sierra 2500hd. Had a problem with climate controls. Have taken it to a GMC dealer in Watertown, Ct, wont say the name. They had my truck for two weeks, did not fix it and wanted to charge $575 . Loehmann-Blasius Chevrolet had my truck for thee days, diagnosed and fixed the problem for much less. I am happy to drive my truck an enjoy it. Will highly recommend the service at Loehmann Blasius To any one. Thank you Mike Strenk

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

Went in to look at a 2017 Camaro. I ended up leaving with a 2017 Dodge Challenger. George, my Sales Rep. was Patient, Very Low Pressure & Very Professional. George let me drive several cars & was in no hurry. George answered ALL my Questions & helped me to find the right Car for me. The Sales Manager Steve helped answer many questions & gave me what I wanted for my trade. Steve was Very Professional, Extremely Helpful & Personally helped to detail my 2017 Dodge Challenger so I could take it home that day. Jeff the Finance / Business Manager was again, Extremely Professional & Very Patient with me. Jeff took his time to answer ALL my Questions, got me a Great Interest Rate & gave me a Great Deal on a Bumper to Bumper Warranty. Had been to many Dealers, shopping for Months. The Entire Staff at Blasius North EARNED my Business. I never felt hurried or pressured. I Absolutely Love my 2017 Dodge Challenger. Blasius North also has an Excellent Inventory of Used Cars. ALL their Used Vehicles are Very Clean, Great Selection & the Staff was Great! I give Blasius North a Five Star Rating in ALL Departments. I would Highly Recommend them to anyone looking for a Very Clean, Low Priced Used Car! Overall Great Experience!

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

We almost bought a used Maserati at another dealer, but didn't primarily due to the trade value of our car. We saw another car very similar on line at Hoffman and drove almost 2 hours to see it. We dealt with Edward who was extremely professional and courteous. I had my facts at hand and said I'm very interested if we can make a deal happen. It was a very short and direct process. He came back with an offer that exceeded anything else we found. We both said that let's not waste time and avoid the typical used car negotiations. He did it. We picked up,the car today and every items I requested to be done was DONE? A GREAT EXPERIENCE AND EVERY DETAIL WAS DONE TO PERFECTION. When I ready for another car, this is the first place I'm going.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

I was referred to Dave and he didn't disappoint . He made purchasing my new car so easy and got me exactly what I wanted at a more than fair price. On top of that everybody was so helpful from Dave and Matt the managers to Annie and Ahsam in finance. If your looking for a car go see Dave Chittick he will work for you and you will not be disappointed !

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

On 1/27 We went to North Bay looking to upgrade from our 2009-A-4 Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

I don’t typically write reviews (good or bad) so if you are reading this then you know the experience was over the top. When it comes to spending my money, I look for quality, service and personality of the person(s) I’m dealing with. I have to say Jon, Derek and staff have my 5 stars. I traveled 2 hours to North Bay after dealing with my local Audi dealer for a long period of time to no avail. I knew what I wanted before I arrived; model, color and price. Traveling with my wife, son and two large pit bulls, our arrival was greeted by Jon and the car ready to be test driven. The dogs were given a warm welcome with the run of the place. With that said the black Audi Q5 wasn’t what my son and wife wanted. At that point Jon was put thru the test. The hunt for the car was on and Jon was with us every step of the way. We must have looked at 10 different cars. I thought for sure Jon was going to get upset with us. His disposition didn’t change from the time we arrived to the time we left. We finally agreed on a white Q5. The buying process was easy. The price you see is the price you pay NO bargaining. I tried unsuccessfully. He gave me what I wanted for a trade so I was happy with that. With that and a small deposit I was a new car owner. They do offer financing but it was easier doing that at my home town bank. Two days later I drove back and picked up the car. I spent 10 minutes to sign papers with Dave the finance person. Dave showed me the different extended warranties but did not push any of them. I have to say it took me longer to register the car than to purchase it.. Thanks everyone for a great experience!

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.