Used 2019 Audi Q5 for Sale in Jacksonville, FL

Amazing place to buy a car, I had an excellent experience with great customer service. I feel that I payed Avery reasonable price for my car and was not cheated that way. All the people were very friendly and happy to help but at the same time not pushy about buying one that day. Only complaint would be after I bought the car the detailing that they did washing cleaning the car ext... was not good and I had to go home and do it myself, but that's a very small complaint overall 5/5 stars very satisfied if I ever need another car I would definitely shop there again.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

Very nice team, quick & accommodating. I came looking for a reliable daily-driver & ended up buying exactly that. I would recommend them to friends & family.

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

I have been with Infiniti since 2007 and I was basically sold on how I was treated not only during the purchasing process, but all the follow up that kept it alive. By 2012, I still had made a second purchase to move my wife into an Infiniti & out of her Nissan as the previous 5 years convinced me to stay the course with Infiniti. The service department was really the clincher, mainly how I was treated as a valued customer and it really helps when you have a service adviser, such as Roger Sain who not only knows the products inside and out, keeps you well informed, forecasting you of upcoming requirements or maintenances, and keeps you informed of trending or known issues of certain year models, and how Infiniti targeted commonly failed parts in earlier year models and Infiniti was able to manufacture those high fail rate items for improved higher quality replacement components for older & current model vehicles and future production. I had many items that did fail on my 2005 FX-35, most all of which were covered under my extended warranty. This is very telling of a manufacturer where quality is a top priority. This information also weighed heavy on my decision to retire the 2005 FX-35 and purchase a CPO 2014 QX-70 3 weeks ago. Roger shares his insight and his knowledge always, he also kept me up on the lack of issues this newer model had because of the targeted quality improvement program of the failed items on prior models. As I mention in the title of this review, the Service department IS the key component for customer retention. If its not understood that way, it really needs to be understood that way. Your relationship with the Sales side of the house is short term, I on all 3 occasions of buying an Infiniti vehicle had a great experience in the purchase, however the game is different. Its not the sales guy that made me come back, he just put in a long term debt....hehe. It's true, a Sale rep wants your sale, your signature, and it puts food on their plate. That is just the nature of the beast and I understand that its their job. We all need a job so I get it, but Orange Park Infiniti sales guys really helped me out a lot on this recent purchase, so I am convinced they too are a new breed of sales personnel alive within the Orange Park Infiniti that Atlantic place does not have. But the reality of it is once you are past the sale, you are done. They did their job and now as the customer, hopefully happy like I was drive away. From this point on, what makes or breaks retention of a customer is how the long term relationship is handled from that day forward. That responsibility falls in the hands of the Service department. Roger Sain in my book get the 5 start CQA. Commitment, Quality, & Accountability, that all by itself earned my trust for the 9 years I have been with Infiniti. This is the biggest and only reason I remained an enthusiastic Infiniti owner. It is a great vehicle but the vehicle is only as great as the service department that takes care of you from final sale forward. Roger Sain leads an enviable example for others to follow as one of the best service advisors I have ever had the good fortune of running into. He is very professional, knowledgeable, honest and forthright. When I return for service or repairs, I don't feel like I am just a number, and I have 100% confidence the service or repairs will be done correctly or Roger won't accept it. He tends to develop and earn the respect & trust with his mechanic's in his professional way, and makes sure they understand his expectations, and they tend to deliver on it. I always feel that I am a valued customer but more so, its how I was treated from the Service department when I had to go, and Roger Sain get 98% of that credit. Well there were some times he was off when I needed something done, but that 2 % does not go against him, I add it to the score as I am 100% with Infiniti. Thank you all for everything well done.

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

Great price and car selection, friendly staff. Would definitely recommend to everyone!!! Drove all the way from Gainsville to get a car from them and happy with my purchase and to save a lot.

This dealership was wonderful to work with. They went above and beyond to help find the Audi I was looking for.

Great service Steven was and always is prepared and professional. The o lay issue was the service guys did not reset the internal mechanism which resulted in me needing to drive back to the dealership

I went there to look at a 370 Z. It was the first time I drove one, while I liked the look of the car I didn't like the driving experience and decided not to buy the car. Scott , the sales rep was excellent and I believe the car was priced right but it wasn't the right car for me. I would have no hesitation going back there to look at other cars.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Just a Navy Vet with alot of bad luck lately. Due to my recent car accident i am being forced to look for a vehicle....i absolutely love the black 2013 chevy camaro i wanted to take it home so bad.....but i was told no due to my situation. Wish things could have worked out!

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

Great and fast service department! I needed a second key programmed for my 2015 Lancer a few weeks ago. Everyone on the service side was very helpful. Highly recommended!

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

I almost bought a car from another dealership at a hefty loss of $2000, but my friend recommended his dealership to me so made a visit to this place and I was shocked to find such good deals here. I found the car I wanted and also saved a lot of money. The car was also very well maintained and it had no issues during any of the test drives. I also recommend this dealership to others.

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

I searched many dealerships for the BMW X5 but many did not have them, and those that did were in appalling condition. City Mitsubishi is the only dealership I have seen that had quality cars with a good price.

Great quality, fun to drive, a terrific automobile! The Audi product deserves a second look it's comfortable and performs very well in all types of road conditions.

This dealership was wonderful to work with. They went above and beyond to help find the Audi I was looking for.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

Great service Steven was and always is prepared and professional. The o lay issue was the service guys did not reset the internal mechanism which resulted in me needing to drive back to the dealership

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

I have never been this satisfied with an automobile. Great acceleration, comfortable, stylish and a great value for the price. I have owned approximately 50 cars. This one is a keeper.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

The Audi Q5 is very quiet, comfortable and easy to drive. It's 2 liter, turbo engine has plenty of power. The all wheel drive is excellent, as I had no trouble whatsoever getting up a steep hill on our neighborhood during the snow days. The only negative is the center hump in the back which decreases the comfort of a 5th passenger.