Used 2019 Audi Q5 for sale near West Whittier-Los Nietos, CA

Made an appointment and when I arrived the car I asked for was already cleaned ready to go. I took it for a quick spin while they checked my trade-in. Quick and easy negotiations without pressure, pleasant experience.

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

Not exactly the vehicle for a large family, but definitely a step up from the Acadia. Fast for a small SUV. Definitely look forward to driving it.

Great customer service! Luis and Robert Salinas were AWESOME throughout the whole buying process . I would definite recommend this dealer to anyone looking to buy a great vehicle along with excellent customer service .

not the most exciting looking vehicle, but a brilliant car, and beautiful inside, where it matters. Love driving it, and traded for an A5 .

They were very prompt, polite and professional. Very low pressure. A very good experience. I would recommend.

This SUV met all of my needs. Drives great whether you want to be sporty or classy this Sport Utility Vehicle have it all. The moon roof extends all the way to the back to give you a convertible feel. Great SUV!!

After a long battle with the dealership to get another key for a car I purchased. Nadia Hamadan general sales manager got involved and go it done. Thank you for help Nadia. Gus Aranda

After four BMW's over 25 years at Santa Monica BMW, I think I am a fine representative to write. a review on them. I never purchased a vehicle from them, always somewhere else. However, always serviced my car there... 1) a 2012 328i hardtop convertible, 2) a 2014 328 Sportwagon, 3) a 2012 328i 6 cyclinder sportwagon, and 4) a 2019 X3 S30i. My favorite of the bunch was the engine of the X3, the sport suspension of the 2014 sportwagion, and the best torque was the 6-cyclider 2012 Sportwagon. Overall favorite is the newest X3... what a car. After all these years, I only had one issue..I was promised a car detail if I did a review of the service rep's work before my car was done, and after when I brought it up, he acted like he didn't know what I was talking about... Lesson: GET IT IN WRITING, ALWAYS! Just because they"recommend" something you don't need to do it. Remember that. Overall, it is a great delealership in my eyes. I would go here vs.Beverly Hills BMW any day!

This was the easiest purchase of a car that I've ever had! No haggling-just bought it! They bought mine and then I came back and bought one from them

The staff was friendly, knowledgeable, and never pushy. They answered all my questions and made the entire car-buying process seamless.

Dapper Car Sales made buying a car so easy! The team was friendly, honest, and helped me find the perfect car without any pressure. Great selection and excellent service—highly recommend! ⭐️⭐️⭐️⭐️⭐️

Very personable and easy to talk to, he is very down to earth and well spoken

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!