New and Used 2020 Audi Q5 for Sale in Bay City, MI

Rory was the best ... Explained my options and the Mini Cooper well.

It's not often that people have good things to say about car dealers, but I just had a terrific experience at Audi Morton Grove. I had 5 months remaining on my current A6 lease, but wanted to know about getting a new car before the lease expired. The dealer I got the car from told me I needed to wait a few months, and get closer to the lease's end. On a whim, I did an internet search for car leases and got an almost immediate call back from Chris Popa. I told him the details of the vehicle I was interested in, and he called me back a few hours later to say he had a car that fit my description, at the same lease price I am currently paying! A new car for the same money - what's not to like? I met Chris and his brand specialist, Jay Patel, the following day. They showed me the car and walked me through the paperwork. Easy and painless. These two young men (ages 24 and 20!) were aggressive in making the deal happen, but not pushy or full of themselves. Just anxious to help - and they did. I don't ordinarily write reviews about purchases or business dealings, but this experience was noteworthy. I would recommend these two gentlemen without reservation. I'd love to do business with them again when my lease expires in 3 years, but I'm guessing they may have moved from sales to ownership by then. Their enthusiasm and "we'll make it happen on your terms" approach was most welcome, and greatly appreciated!

I was searching nationwide for a particular S4 with very specific features. From the start Hernan Diaz-Egg was very receptive to helping me find what I wanted. He answered all of my questions even though I wasn't able to see the car in person until I flew up to the dealership. He worked with me to make the purchasing process as quick and efficient as possible. Jacob walked me through all of the features to make sure I understood everything about the new car. I flew up that afternoon and was driving away by sunset. Great facilities and overall experience. I can confidently recomment Autohaus Lancaster.

I've been buying and leasing cars for 10 years now and I have seen dealers in many different states, including north and south of the Mason Dixon line. I love cars, but I've never enjoyed a single second I ever spent in a dealership. Walking into Audi Hawthorne was like walking into a spaceship. Everything was clean, a salesperson (Aniello DeVita) saw me within 2 minutes of arrival on a Saturday. I knew what I was looking for, but I had a strict budget and a fiance who was very particular about the car we were getting. I test drove two vehicles by myself the first Saturday. Aniello and I emailed all week and found cars that fit my profile and scheduled the test drives. I showed up the following Saturday with my fiance and Aniello had three vehicles gassed up and ready for us to drive. We each drove the Audi S5, SQ5, and the S3. After we test drove them all, my fiance decided she wanted to try the S5 again and Aniello gladly obliged. We decided that the S3 was our best option for our budget and performance needs. I also had two months left on my GTI lease, which Audi Hawthorne helped close off and take in early. VW->Audi is a logical upgrade. Next came the options, and boy was that difficult. One of the main concerns was the sound system. After having custom audio in all my cars, I was a bit spoiled with sound quality. We tested out stock and upgraded audio system on various models, even blasting music on the dealership floor to make sure we liked it. No issues from anyone! They understand that when you're buying a $50k car, every little bit matters. Aniello and the General Manager, Nick Belli, worked hard with me to find vehicles that had the options that I wanted, and we found one.. Unfortunately, that dealership refused to ship the car over. Nick and Aniello knew how much I wanted the S3 on the showroom floor, and they made me an offer on it that I accepted. All in all, we exchanged a quick phone call and we had a pickup date. The car was in the bay ready for us, license plated and all. We had a quick chat with Paola in finance and purchased the additional AudiCare (you should really do this, highly recommended). Paperwork all signed in less than 20 minutes and we were ready to go. Chris Gelletich was really nice and helped walk my fiance around all the options of the car. Luckily, I already read the manual before even picking it up! He walked her through bluetooth, camera, GPS, options, etc. He was really nice to work with and will surely end up in sales soon! All in all, a truly fantastic experience at this dealership. I've been to quite a few and dealt with so many unprofessional sales people. Not once did I receive an unwanted phone call. Not once was anything pushed on to me. Not once did I feel like my request was too much. The coffee is delicious too, so I wouldn't mind waiting there for Service. Thanks Audi Hawthorne! Aniello, Nick, Paola, and Chris, you guys are stars!

Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far. If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed. The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.

I brought my recently acquired 2013 Audi A8L for vibrations in the exhaust issues. Working with Steve Baldwin (Service Advisor) and Bob (Service Manager) they contacted the regional Audi representative who authorized a "courtesy" replacement of the exhaust pipes even though my Audi was out of warranty. This would have been a very expensive repair, but Steve, Bob and the regional Audi rep made it happen!!! I want to thank everyone involved and Audi USA and Audi Nashville has a new and very grateful customer. Look no further for your next new, CPO or used Audi. Their dealership is "top shelf", the staff friendly and professional plus very accommodating in service scheduling and turn-around! Again, thank you Audi Nashville.

My visit and purchase of a Vehicle at Joe Peachless Automotive was Amazing. I was taken care of by Stanley Whitaker. I was very well satisfied with the detail and information i was given on the car. I was also well please with the time that it took for the purchasing process. I am well pleased with my purchase.

The BEST Audi dealer! Unbelievable service, friendly staff and I got a WSJ while I waited. Couldn't recommend more highly!

I took my car in for recall repairs, which to my knowledge, were performed as they should've been. The customer service was phenomenal. I only had one small concern...my vehicle was washed on the outside, which was great, but it appeared to have been wiped clean with a "not so clean" towel, as there were dry patterns everywhere. I ended up having to have it re-washed to be able to see clearly out of my windows.

This dealership goes above and beyond to make me feel special when servicing my vehicle. I did not buy my car here, but I definitely will when it is time!

I initially brought a used 2017 Audi Q5 in for a purchase inspection, from another dealer. After talking to Nick, who spent 10 minutes with me discussing the Audi inspection, walking around inspecting the vehicle, answering my wife's questions and then reassuring me that the Audi I was interested in still had over 23 months and 30K miles dealer warranty, I decided to at that time not to perform the inspection. 15 minutes after leaving the dealer, my wife and I was discussing Nick's professionalism and attitude. Never trying to push the inspection or any products and services, and how impressed we were with him, we decided to return to Audi Plano for the inspection. Nick was in the service bay, and greeted us like long time customers. He quickly got us in the queue and then arranged a Lyft ride back to our residence in Garland, over 20 minutes away. During the inspection, we recieved video footage of the vehicle being inspected. After the inspection Nick arranged another Lyft ride back to the Audi Plano where he went over the items discovered during the inspection, and proceeded to demonstrate great confidence that the car was of excellent condition. Nick's personality and attitude is the only reason we decided to go ahead with the vehicle inspection.

I flew in from halfway across the country to check out and buy a 2015 S5, and from being picked up at the airport and test driving the car, to filling out the paperwork and making sure everything was done right, I had a great experience! Johnathan was awesome and answered all my questions about the car, and the dealership was nice and clean and a lot bigger than I thought it would be. Thanks for making my Audi purchase experience awesome, and I?m really enjoying the car!

I had bought my Audi in Coral Springs as I was referred to someone there a couple of years ago. I always had good experiences there. On Saturday night last week, my car's battery died on me and I had to jump it on Sunday morning to get it started. I showed up at WPB Audi at 11am when they opened and met with Jennifer (Service Advisor) who greeted me with a big smile and how can we help you. I though I was going to have to leave my car and uber home and was offered the opportunity to wait for my car which I was incredibly happy about. Jennifer also offered me a complimentary car wash which I thought was great. Jennifer was the ultimate professional. Dressed well, big smile, upbeat, kept me in the loop as things were going through the process with my car and couldn't have done a better job. No idea how long she's been working at WPB Audi, but I could see her moving up the ranks quickly. Great experience!!! Now having visited with WPM Audi, I will certainly go there when buying my next car which could be another Audi. Place was beautiful and people there were very nice and professional.

I came into the dealership to have my car checked on and top off the oil. Everyone was so welcoming and nice. It was so fast too, in and out. Would highly recommend Audi Salt lake city to anyone in need of repairs or looking for a new car to purchase.

This dealership has been wonderful to me outside of just doing repairs/service. I bought my car at Audi Henderson; however, will be coming to Audi Las Vegas for my next one. Thank you so much to the service team.

Jeff the service advisor is the best! He is very patient, accommodating, understanding, and always exceeds any expectations I have when we bring our q5 car in for service/recalls