Twice now I have used the team at Prestige Inports to service my Cars, and both times have been great. The first time I brought my Audi in because it was making a weird noise. It took them a while to diagnose and fix the problem, but they nailed it. No one else was able to figure it out. The second time, I brought my ???78 928 in for an alignment. And they got it just right. When the mechanic took it for a test drive, he wasn???t entirely pleased, so he aligned it again. And it is perfect now. It drives like a brand new car. Thank you for taking such great care of my cars!
They were very friendly and helped work through the process. Spent a very short amount of time there as their process is very straight forward and efficient. Would buy from them again in a heartbeat.
Jasmin was very friendly and helpful through the entire process of the purchase of our used car a few weeks back. We will definitely use them again in the future
I had been looking for a specific Mini Cooper 2 dr hardtop and MAG had a 2018 dark Blue Mini 2 dr on the lot. From the moment I was met by Kelsey the sales associate, I was treated with her knowledge and kindness for my interest in the car. The whole sales and financing experience were fabulous and took very little time to complete. I drove away in the Mini Cooper I wanted at a fair price and great sales service. Thank you to MAG Mini for their outstanding work.
Had a great experience with a test drive of a new A6. Wound up having to make changes to the appointment time due to weather delays. All was handled without a problem. I felt that they were actually glad to see my wife and I. Waiting for resolution of VW diesel and will probably by a new Audi afterward.
Bought my CPO Audi A6 Quattro from Audi of Mentor through both Matt Goryance & Jeff Ward roughly 30 days ago.
The purchase experience was pleasurable and fast. Matt and Jeff took my situation and needs into account and made it a personalized experience. I look forward to working with these two and/or members of their team in the future!
Fast forward 30 some days - due to some unfortunate circumstances at my home, my car required repair. I had the pleasure of working directly with Patrick Schudel who set me up with an awesome loaner (loaded Q5 Quattro) along with resolving my issues in an extremely timely, professional manner. My issues were resolved within 24hrs. Audi of Mentor went above and beyond to assist me from start to finish throughout both the sales & service processes.
Many thanks to all !!!
This dealership is Awesome .I've bought many cars and I have to say buying an Audi from Audi Mentor was pleasant and very satisfying..Dealing with Randy my sales person and Jeff the sales Manager was very easy and enjoyable.. Randy and Jeff were very professional to work with and I got all that wanted for the price I wanted and I'm very demanding when comes to buying a car. My daughter bought an A4 from Audi Mentor a few years ago and described her experience as her dad and that was "Awesome" Both Sales and Service..looking for an Audi ..Go see these guys. Oh! And I really love my new Q3..
I've owned 4 Infinities prior to this and I'm very happy I made the switch..
We met with Steve to purchase an A4. Love the car, the dealership and Steve. It was a great experience all around. Highly recommended for any Audi purchase. First class!
Walked into the Audi Dealership recently looking to purchase my first new car. The sales agent, Shawn Galla who assisted me had a lot of patience and integrity. Unlike most car sales men in the past, I did not feel pressured, felt listened to, polite and extremely attentive to my lack of knowledge about Audi Cars. Shawn worked with me to find the perfect fit. Audi of Mentor has an incredible atmosphere with great employees. If you are looking for great customer service...go to Mentor of Audi and ask for Shawn Galla.
This is by far the best place to buy a used Audi. I have bought 3 used certified Audi’s from here over the past 6 years and I wouldn’t go anywhere else. These guys are the best. If you are looking for a nearly new car! Buy it certified and by it from Audi of Bedford. Jeff Reiss and George the European GM are fantastic people.
Started looking at used cars on Saturday, so we drove up to Cleveland (75 minutes away) to check out several LS460's in the area. Our first stop was at Audi of Bedford. We were unable to see the car because it was down the street having some detail work done. That was OK, since we didn't bother to call ahead.They said to come back on Monday and the car would be ready. On Monday we test drove the car and liked what we saw, but I wanted to be able to do a complete inspection (engine, undercarriage, make sure all the bells and whistles worked). I was told we could take the car home overnight and check it out the next day before we brought it back. Long story short, for the year and miles, everything checked out, the car drove like new, and we were back the next evening to finalize the deal. We got a great deal, we were treated like we were buying the most expensive car on the lot, and our salesperson, Terrell, was very pleasant to work with. I've always felt that buying used from a private party was the way to go, but Audi of Bedford changed my mind. Oh, and the coffee was excellent.
by Robert Ramirez ( AUDI BEDFORD SUPPORTER ) from Inverness , Florida
November 5, 2018
4.7 (67 reviews)
The toughest job in sales is to be a Used Car Salesman. Let alone the Manager of the department. Your goal is to WIN the Trust of the consumer. Well Mr. George McCarley did just that. I live in Florida & as you know Audi Bedford is in Ohio. It was a little nerve racking at first because I have never purchase a vehicle over the phone before. I'm hear to tell you with the help of Kyle in Internet Sales I made the purchase & HIGHLY RECOMMEND THEIR TEAM WORK... I have officially built a bound 1,300 miles away & will recommend AUDI BEDFRD to ALL.... Honesty & Trust & Customer Service is want this dealership will be known for in my BOOK !!!!!!
These 5 stars are based on my most recent visit because other times they deserved a 1. Service here is like a roller coaster of emotions and I never know if it’s going to be up or down. With that being said, they’ve always allowed me to express my concerns and they are nothing but courteous about it (at least to my face). I’ve been coming here a few years now and praised them better than dallas or Plano. I’ve seen the changes and dips in customer service since the original owner Baillargeon sold to a corporation, but I can see an improvement. I appreciate that.
Andrew Provided excellent customer service as I dropped off my A6 this morning.Service was quick and he went over all the details of the schedule maintenance excellent service I’ll be back
After 3 bad experiences at other Audi dealerships in Dallas I took my Audi to Audi Ft Worth. They were straight forward, honest , fast and fair. Their price for the same repair was almost $2000. less than the other Audi dealership I had first gotten an estimate from! And Audi Ft Worth had the part in stock. No hassles under promised and over delivered!
I highly recommend!
I went into Steve White Audi because I was looking at one of their used cars. But that isn't the way they treated me. They have cars in the showroom that sell for $150,000. Based on how they treated me I felt like I was there to pay cash for it. They were super friendly and not pushy at all. They treated me with respect and with courtesy from the time I walked in the door until I left. They let me take home the used car I was looking at buying. Although I wasn't sold on that car I was sold on Steve White and the sales person, Rey. I am still in the market and I am waiting on a car to come in to Steve White that matches what I am looking for. They are that good. I will put off purchasing just so I can buy a car there.
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