Used 2020 Audi Q5 for Sale in Frederick, MD

I've been buying and leasing cars for 10 years now and I have seen dealers in many different states, including north and south of the Mason Dixon line. I love cars, but I've never enjoyed a single second I ever spent in a dealership. Walking into Audi Hawthorne was like walking into a spaceship. Everything was clean, a salesperson (Aniello DeVita) saw me within 2 minutes of arrival on a Saturday. I knew what I was looking for, but I had a strict budget and a fiance who was very particular about the car we were getting. I test drove two vehicles by myself the first Saturday. Aniello and I emailed all week and found cars that fit my profile and scheduled the test drives. I showed up the following Saturday with my fiance and Aniello had three vehicles gassed up and ready for us to drive. We each drove the Audi S5, SQ5, and the S3. After we test drove them all, my fiance decided she wanted to try the S5 again and Aniello gladly obliged. We decided that the S3 was our best option for our budget and performance needs. I also had two months left on my GTI lease, which Audi Hawthorne helped close off and take in early. VW->Audi is a logical upgrade. Next came the options, and boy was that difficult. One of the main concerns was the sound system. After having custom audio in all my cars, I was a bit spoiled with sound quality. We tested out stock and upgraded audio system on various models, even blasting music on the dealership floor to make sure we liked it. No issues from anyone! They understand that when you're buying a $50k car, every little bit matters. Aniello and the General Manager, Nick Belli, worked hard with me to find vehicles that had the options that I wanted, and we found one.. Unfortunately, that dealership refused to ship the car over. Nick and Aniello knew how much I wanted the S3 on the showroom floor, and they made me an offer on it that I accepted. All in all, we exchanged a quick phone call and we had a pickup date. The car was in the bay ready for us, license plated and all. We had a quick chat with Paola in finance and purchased the additional AudiCare (you should really do this, highly recommended). Paperwork all signed in less than 20 minutes and we were ready to go. Chris Gelletich was really nice and helped walk my fiance around all the options of the car. Luckily, I already read the manual before even picking it up! He walked her through bluetooth, camera, GPS, options, etc. He was really nice to work with and will surely end up in sales soon! All in all, a truly fantastic experience at this dealership. I've been to quite a few and dealt with so many unprofessional sales people. Not once did I receive an unwanted phone call. Not once was anything pushed on to me. Not once did I feel like my request was too much. The coffee is delicious too, so I wouldn't mind waiting there for Service. Thanks Audi Hawthorne! Aniello, Nick, Paola, and Chris, you guys are stars!

Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far. If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed. The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.

In leasing our fourth Audi, we chose this newer dealership, Hawthorne Audi, and the experience proved to be really pleasurable and easy. Rafael Rosario, our salesman, was knowledgeable and honest in his dealing with us. He handled the transaction smoothly, guiding us through the process and helping us select a great Q5. He was easy to reach by email or phone and always responded quickly to needs. Today we also met Sebastian Sanchez whose job it was to go over the functions of the vehicle and he was terrific...an organized "teacher" of high tech vehicles! Paola Posada, the finance rep that met with us, was so easy to work with, never pressuring us to buy what we did not feel we wanted. Thank you all. Hawthorne Audi in a beautiful modern new building is worth visiting.

I moved to this area in September 2017, yet even though I didn't buy my Audi from Audi Albany, they have treated me very kindly, and given my car exceptional service. My most recent visit there in particular was a pleasure from start to finish: I can't imagine how their service could get any better.

Nate Willard, our service advisor was absolutely wonderful!! So kind and helpful! He is a huge asset to that company. We are actually considering another Audi because of the wonderful service at Audi Peabody. Service for us is a huge factor when deciding on a car...... Best service and best sales advisors at Audi Peabody!

Charolene, Thank you for being there for my service needs when I had the 2014 VW Jetta. You always made things simple and less overwhelming when I had to bring the vehicle in- 5 stars!!!! Most people don't like to spend money even when they have to. Actually, I would have to give the "price" a 5 star rating too, because Volkswagen of America has consistently maintained the quality of their vehicles, but more important is maintaining the safety updates and recalls to the vehicles at no cost to the customers other than just coming in to the dealership to be serviced. That's when I enjoy the pop corn. But guess what ??????????? You won't see me as much because I am proud to say officially, I am in a 2019 VW Jetta!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They were very friendly and helped work through the process. Spent a very short amount of time there as their process is very straight forward and efficient. Would buy from them again in a heartbeat.

Jasmin was very friendly and helpful through the entire process of the purchase of our used car a few weeks back. We will definitely use them again in the future

I had bought my Audi in Coral Springs as I was referred to someone there a couple of years ago. I always had good experiences there. On Saturday night last week, my car's battery died on me and I had to jump it on Sunday morning to get it started. I showed up at WPB Audi at 11am when they opened and met with Jennifer (Service Advisor) who greeted me with a big smile and how can we help you. I though I was going to have to leave my car and uber home and was offered the opportunity to wait for my car which I was incredibly happy about. Jennifer also offered me a complimentary car wash which I thought was great. Jennifer was the ultimate professional. Dressed well, big smile, upbeat, kept me in the loop as things were going through the process with my car and couldn't have done a better job. No idea how long she's been working at WPB Audi, but I could see her moving up the ranks quickly. Great experience!!! Now having visited with WPM Audi, I will certainly go there when buying my next car which could be another Audi. Place was beautiful and people there were very nice and professional.

I think this was by far the best buying experience I've ever had the guy that sold me the car Lance Matekel was honest and that is not something you find at a dealership. Not only that 2 days after I bought the car he called me and told me he found the second key of the car. And he didn't even have to do that because I've told him I want to buy an extra key.

The service was prompt and extremely professional, keeping me updated with detailed informative texts/emails that made the decision making process easy. Diane was friendly and had such a positive demeanor. She explained everything thoroughly from start to finish. The facility itself is quite luxurious and state of the art which made the waiting period pleasurable and peaceful. I highly recommend this location for all services including sales if you only want top notch professionalism!

The place is extremely clean and the personal very professional, thanks Diana Giraldo for your amazing services and knowledge, you make my experience much better.

Just moved to Miami and it is my 1st time to this brunch. Frederick my service advisor was very helpful and informative. It was quick to get my car back from service.

Great service,beautiful Dealership.very professional .Being new in Floridas happy to have them so close and helpful when you need it.the dealership was recommended now I know why. Thanks.

Diana was my agente and she was really good on her job Im really like this place was my firs time there Im super happy whit the service what I received

I commute from Broward for great service! Never disappointed when visiting this Audi location. My first time dealing with Yelson and he was prompt and polite.

Diana Giraldo was awesome. She was very helpful and made sure my car was serviced properly I didn’t have to waste any time dropping it off or picking it up

These 5 stars are based on my most recent visit because other times they deserved a 1. Service here is like a roller coaster of emotions and I never know if it’s going to be up or down. With that being said, they’ve always allowed me to express my concerns and they are nothing but courteous about it (at least to my face). I’ve been coming here a few years now and praised them better than dallas or Plano. I’ve seen the changes and dips in customer service since the original owner Baillargeon sold to a corporation, but I can see an improvement. I appreciate that.

Andrew Provided excellent customer service as I dropped off my A6 this morning.Service was quick and he went over all the details of the schedule maintenance excellent service I’ll be back

I found all the people there very friendly and helpful. I didn't find the car I wanted, but the service was great. No high pressure sales here. Wish they had the car I wanted, I like their business practices.