Used 2020 Audi Q5 for Sale in Hialeah, FL

Overall it was a good experience. I haven't received the car yet as its being transported. The Sales person Don Branson was patient with me as I have never bought a car off the internet

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

I think this was by far the best buying experience I've ever had the guy that sold me the car Lance Matekel was honest and that is not something you find at a dealership. Not only that 2 days after I bought the car he called me and told me he found the second key of the car. And he didn't even have to do that because I've told him I want to buy an extra key.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

The service was prompt and extremely professional, keeping me updated with detailed informative texts/emails that made the decision making process easy. Diane was friendly and had such a positive demeanor. She explained everything thoroughly from start to finish. The facility itself is quite luxurious and state of the art which made the waiting period pleasurable and peaceful. I highly recommend this location for all services including sales if you only want top notch professionalism!

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I contacted Alex Castro a couple of days before Christmas. They had a certified S3 on the lot and I wanted to see if I could get more information. I asked if he'd take more pictures for me and text them. Within 10 minutes Alex had pictures of everything in the car which I had asked about, then went on to make a short movie clip showing the details of the S3. Are you kidding me!? It was like being on the lot. I already had financing so working with Alex over the next day we had everything done for me to fly down from Jacksonville to pick it up. On Christmas Eve afternoon, after a 3 hour flight delay, Alex had me picked up at the airport and brought to the dealship. God bless them for waiting for me, but only Alex and the Used Car Manager were there, but both were very jovial. I signed 5 documents which were correctly prepared ahead of time, and was out the door in 7 minutes. It doesn't get any better than Alex Castro and Audi Pembroke Pines. My wife loves her little Audi S3. I will do business with you in the future. Thank you

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

The place is extremely clean and the personal very professional, thanks Diana Giraldo for your amazing services and knowledge, you make my experience much better.

Just moved to Miami and it is my 1st time to this brunch. Frederick my service advisor was very helpful and informative. It was quick to get my car back from service.

My 2nd time leasing from this dealership and it was even better than the first...Alex Castro was such an awesome and personable individual...it made my buying experience even more worthwhile...the finance manager was also a tremendously wonderful person and made the process less stressful ...this dealership and it???s employees deserves a 💯 Star ?? rating...

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

Great service,beautiful Dealership.very professional .Being new in Floridas happy to have them so close and helpful when you need it.the dealership was recommended now I know why. Thanks.

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

The level of service in this dealership is superb! Mario Castillo was amazing at handling all our requests and making the car buying experience fun. He went above and beyond on following up with us at all times! We would definitely make an effort to by our next car there as well! :-) We appreciate all you have done for us Mario! Until the next car! ;-)

Thank You So Much Off Lease & A Special Thanks To Our Sales Rep Magdiel Diaz No Words In Over 20 Years Purchasing Vehicles Have Never Met Such An Young & Yet Experienced Sales Rep EXELLENT Customer Satisfaction & Financing Black Belt Expert Sean Mattison Both Very Professional From Start To Finish Our Respect Our Family Ended Up Purchasing 1 Vehicle & Trading In Another Vehicle.. Amazing Prices & Friendliness Thank You So Much Again Off Lease The Way Car Buying Experience Should Be Most Definitely Would Highly Recommend Off Lease To Every One You Guys Should Have 10 Stars 💯🥇🏆🙏

5 out of 5 star review Exceptional. Professional. Knowledgeable. Patient. Resourceful. Accommodating - Are all words to describe my experience at OffLeaseOnly-Miami working with Sales Asssociate JC (Juan) and Finance Manager Tamiri Thompson. This was my first visit and introduction to OffLeaseOnly-Miami. I am a USAA Member interested in purchasing a car through the USAA Car Buying Service I found my online that was located at OffLeaseOY-Miami. I clicked on ???Check Availability???, submitted my info for a call back and within 10 minutes, I received a call from Boris Moran. Very pleasant and informative. He told me about the 2016 Midnight Blue Metallic Panamara 4 and encouraged me to make an appointment to come the vehicle, as it???s a first come first serve purchase policy. After confirming my appointment time, within 30 minutes, I received a text confirmation from my assIgned Agent Geoffrey Goodell. After changing my appt time to earlier, Geoffrey was very accommodating and welcoming as well. Im a strategic planner by trade and upon arrival to the dealership, I immediately took note of the well oiled operation from the Greeter at the gate to the staging area for customers and constant moving of Sales Agents, Valet and host of people walking around with company shirts. It looked like a meat market with the sea of customers inside and outside buzzing around, talking to agents and on the computers looking for deals. Within moments Geoffrey approached me, introduced himself and the dance to ownership began. Despite the rain delays in getting the car pulled up, Geoffrey showed me the car, set me up for a test drive and asked JC (Juan) Lopez to take it from there because he got wrapped in closing a deal for another customer. JC was definitely???Johnny on the spot??? with answers to questions and any assistance I needed. After the test drive, I was sold on the deal and we immediately moved to the purchasing stage. Step by step JC guided me through the process and we ran into an unanswerable question for USAA that had to wait until the next morning because their Auto Loan Dept was closed by 6:30p on Sunday. I left the dealership around 6:45pm and scheduled to come back to meet JC first thing Monday morning after talking to USAA. Everything worked like clockwork. I was connected w Finance Manager Tamari Thompson who was very thorough, professional and very knowledgeable of the intricacies of the USAA Car Buying Service and efficiently walked me through the paperwork to seal the deal to ownership. Seamless process. He walked me through extended warranty options and assisted me in finalizing all the paperwork. High customer service focus shined through for JC and Tamari. I never felt rushed or uncomfortable, we got it done. I???m extremely happy with my car and pleased with the customer care at OffLeaseOnly-Miami. I HIGHLY RECOMMEND the dealership.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.

Went in for routine maintenance on my 2013 Toyota Tundra and purposefully asked for Daniel Webb who had helped me in the past with a new battery that my car needed. He is an excellent service adviser, knowledgeable, and honest (yes... honest) in all aspects pertaining to service. Thank much very much Danny for helping me in a timely manner.

Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!