I wanted to express to you and your staff my gratitude for saving me from a very difficult situation last week. I flew to Ohio to pick up an A8 from a dealer there late Thursday afternoon. About 175 miles into an 1800 mile road trip back home, the idler pulley failed and the serpentine belt snapped about 10 miles east of Indianapolis. Since it was 10pm, I had to get some help to get the car to your dealership where I left it on your doorstep with a pleading note to help. The following morning, Andrew came to my rescue and was excellent throughout my experience. Your staff by the stroke of luck was able to overnight the part from Wisconsin, and Bryce and the Tech (I'm sorry I don't know his name), were able to get me back together on Saturday for a relatively uneventful drive back home. If your staff wasn't as professional and helpful as they were, I fear I would have been stranded there over the entire holiday weekend, or I would have had to fly back home and come back at a later time. They were outstanding. The only regret I have is that your dealership is too far from where I live to be my go to for your valuable service. However, if I ever find myself in Indianapolis; Audi Indianapolis has a lifelong customer. Thank you again, and please express my appreciate to your staff. UPDATE: 10/06/2016 Additional extenuating circumstances led to my reaching out to the General Manager of Audi Indianapolis for some help with a particular issue. The dealership certainly had no obligation to help me, but Rod Ingalls was absolutely gracious and understanding and helped me as much as I could ask for. Thank you Audi Indianapolis and as I have mentioned, I will be a loyal customer for life.
Purchased a pre-owned Audi S3 from Audi Indianapolis. I was a little apprehensive as I drove 2 hours to see the car for the first time and it is my first Audi. Everything was as advertised and thanks to Joe LeBlanc it was a truly exceptional experience. Joe has a wealth of knowledge and did a fantastic job showing me the many features of the car. He was happy to answer any questions I had. Neil Brenner in Finance was also exceptional. No pressure. Knowledgeable. Friendly. Committed to customer service. This was truly the best car buying experience I have had. Would definitely recommend Audi Indianapolis!!
Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood Review
Great service
by jo from Greenwood, IN
December 3, 2018
4.1 (14 reviews)
Chris was a very helpful salesman with great follow up. When I realized that the car I was there to see was not a good fit for me, he asked good questions about what I was looking for and made other vehicle suggestions that would match my needs. His follow through via phone and text message was thorough and helpful.
We found additional vehicles that are close to your year range.
Angie Bland is very knowledgeable in her job and can help you in getting the car you want.I will for sure tell my friends and family to come see her for their next car
2018 Audi Q5 2.0T Premium Plus Review
Great features
by sweet42797 from Lake Elsinore, CA
April 22, 2019
5
The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.
I "was" going to lease from a southside dealer but thought I should see what else is out there. The Salesman and Sales Manager I dealt with put in overtime to get me to be an Andy Mohr customer. I worked them over trying on just about every new truck like a pair of shoes! Finally found what I liked, then we all worked on pricing. They found me every discount they could and got me alot of truck for a great lease term. I can't wait for the next one!
2018 Audi Q5 2.0T Premium Plus Review
Great purchase.
by Jen212 from Gulfport, FL
April 6, 2019
5
The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!
Jaguar, Land Rover, Volvo Cars of Indianapolis Review
LR4 license plate light & other repair- Good service
by LR4 from DealerRater.com
November 6, 2018
4.4 (341 reviews)
The 2015 LR4 purchased new had a couple small issues - diagnosis 1 day and replacement battery installation another day for eco system replaced & plastic cover breaks and falls out for light on license plate - 3x in past year. This light issue is puzzling for what is supposed to be a rugged truck. Breaks I believe from normal closing of the hatch. This isn't on the dealer, but one component designed that should be a bit more beefy, maybe with a metal clip. Nothing major, but each time the service dept has offered to provide a loaner with no questions asked if I wasn't able to wait. The light only change took only 20 mins so stuck around for that.
2018 Audi Q5 2.0T Premium Plus Review
Functional and fun to drive
by audifan from San Diego, CA
March 20, 2019
5
The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.
I applied for financing on their website, which was very convenient so that the process would be sped up when I got there. Within an hour, Matt Miller called me with an offer. He was great to work with and took care of business quickly and efficiently. He was also very friendly and a pleasure to work with. When I got to the dealership, I test drove the 2009 Toyota Prius I was interested in. I fell in love with the car but had a concern about a little white box dangling by the tire. Immediately upon my return, Dena took a look at it and took it to the back to get fixed. She was fabulous! They got it fixed in about 10 minutes and it was good as new. Then I went to financing and filled out paperwork, and the man (I can't remember his name, short brown hair and brown beard) was excellent at explaining what each form was. He even told me about a better warranty package that I otherwise would not have gotten. I'm glad he referred this to me because it covered electrical things like the battery, which is very important in an electric car! Overall, this was a stellar experience. In less than 24 hours I've already referred 2 of my friends to this company, and I will ABSOLUTELY be back for my next vehicle. I had a fabulous experience. Thanks Matt and team! :)
2018 Audi Q5 2.0T Premium Plus Review
New car for me but I love it
by MM, big fan from WIMAUMA, Florida
March 7, 2019
5
This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.
I wanted to express to you and your staff my gratitude for saving me from a very difficult situation last week. I flew to Ohio to pick up an A8 from a dealer there late Thursday afternoon. About 175 miles into an 1800 mile road trip back home, the idler pulley failed and the serpentine belt snapped about 10 miles east of Indianapolis. Since it was 10pm, I had to get some help to get the car to your dealership where I left it on your doorstep with a pleading note to help. The following morning, Andrew came to my rescue and was excellent throughout my experience. Your staff by the stroke of luck was able to overnight the part from Wisconsin, and Bryce and the Tech (I'm sorry I don't know his name), were able to get me back together on Saturday for a relatively uneventful drive back home. If your staff wasn't as professional and helpful as they were, I fear I would have been stranded there over the entire holiday weekend, or I would have had to fly back home and come back at a later time. They were outstanding. The only regret I have is that your dealership is too far from where I live to be my go to for your valuable service. However, if I ever find myself in Indianapolis; Audi Indianapolis has a lifelong customer. Thank you again, and please express my appreciate to your staff. UPDATE: 10/06/2016 Additional extenuating circumstances led to my reaching out to the General Manager of Audi Indianapolis for some help with a particular issue. The dealership certainly had no obligation to help me, but Rod Ingalls was absolutely gracious and understanding and helped me as much as I could ask for. Thank you Audi Indianapolis and as I have mentioned, I will be a loyal customer for life.
2018 Audi Q5 2.0T Premium Plus Review
Great SUV
by Jesse from Los Angeles, CA
February 11, 2019
5
I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.
Purchased a pre-owned Audi S3 from Audi Indianapolis. I was a little apprehensive as I drove 2 hours to see the car for the first time and it is my first Audi. Everything was as advertised and thanks to Joe LeBlanc it was a truly exceptional experience. Joe has a wealth of knowledge and did a fantastic job showing me the many features of the car. He was happy to answer any questions I had. Neil Brenner in Finance was also exceptional. No pressure. Knowledgeable. Friendly. Committed to customer service. This was truly the best car buying experience I have had. Would definitely recommend Audi Indianapolis!!
2018 Audi Q5 2.0T Premium Plus Review
I did not bought the car ......was sold
by fer from novi, mi
February 10, 2019
3
The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again
CarMax Indianapolis - Now offering Curbside Pickup Review
Highly Recommend!
by Elizabeth from Indianapolis, IN
December 3, 2018
2.5 (24 reviews)
Highly recommend! I have had nothing but excellent experiences here for all car service/repairs. The service is always amazing - very helpful, kind, and professional. Every time I go in for an issue they work to resolve it and I never, ever feel taken advantage of as I have sometimes wondered at other places in the past. I will definitely continue to go back.
2018 Audi Q5 2.0T Prestige Review
Most reliable with usable options , safe and fun
by Jewels Q5 from Sarasota Florida
January 31, 2019
5
The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive
The sales person was knowledgeable about
not just the Chevy products but the other brands as well. There were plenty of cars with different price ranges to choose from.
2018 Audi Q5 2.0T Premium Plus Review
Up grade from previous Audi
by DuBer from Endicott
January 21, 2019
5
So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.
I searched for months, both online and in my area, for the specific car that I wanted: A 2013 Lexus GS 350 F SPORT with AWD. I finally found one that had been owned and operated in California, which was a big deal to me because I didn't want one that had been owned and operated in a Rust Belt or cold weather state due to corrosion issues. This dealer had bought this car at auction in CA the week prior to me finding it on Cars.com and when I called the dealer, the guy I spoke to (Amir) was very friendly and helpful. He even climbed under the car for me on the lot and took photos of the undercarriage and the engine compartment to show me that the car was very clean and had no rust. I live in KS and this dealer is in IN, so this was going to be a complicated deal since I also had a car that I wanted to sell (not trade, but sell for cash). I had never bought a car from an out-of-state dealer, and I did my homework on Fishers Imports. They had nearly perfect reviews, but I still shared my apprehension with Shawn and Amir but they put my concerns at ease. These guys (Amir and Shawn) were patient, professional and courteous throughout the process. They made me a fair cash offer for my car, sold me the Lexus for a fair price, and did their part to make the transaction quick and smooth. I drove my car there and sold it to them and purchased the Lexus and drove it home, all in the same 1,100 mile and 18-hour day. I even had some (previously unknown to me) minor title issue with the car that I sold to them, but they helped me work those out and get the transaction done. The car that they sold me was as advertised, and I've been driving it for nearly a month with no issues or surprises. The car was clean and in very nice condition. They were responsive via phone and email, and while there were some minor bumps along the way they did what they needed to do to get things right and ensure that I was satisfied with the transaction. I would buy another car from these guys, even long-distance, and I would also recommend them to family and friends alike. To date, I'm completely satisfied with this experience.
2018 Audi Q5 2.0T Premium Plus Review
Most luxurious car I've ever owned
by Alyson from Kensington MD
January 15, 2019
5
This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.
Spent a lot of time looking for a used vehicle and found one at a really great price at Indy Auto Man. Worked with Kevin, Tabitha and Demitri; super friendly an easy to work with. The only reason that I ended up not buying the car was that there were some features that weren't present that I later decided that I'd like. A few things I like about Indy Auto Man:
* They are not pushy and really interested in ensuring you are taken care of and listened to throughout the entire process.
* They encourage you to get your vehicle checked by an independent mechanic. They stand behind their vehicles
* They believe in diversity and have a diverse staff. It's not just a bunch of men selling and servicing cars.
* If you don't find something on their lot you're interested in, they can still help you with the buying process and securing a vehicle for you.
Great place to buy a vehicle and would certainly recommend them to others.
2018 Audi Q5 2.0T Premium Plus Review
This is the 4th Audi we have leased
by ALeeS from Ballwin, MO
January 10, 2019
5
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
I dropped my car off and was driving off in a loaner vehicle within 10 minutes. Maintenance was completed timely and my car was returned to me cleaner than I left it, In the 15 years I???ve been a customer, I???ve never had a bad experience with their service team. Highly recommend!
2018 Audi Q5 2.0T Premium Plus Review
Great Car
by Jeff from Allentown PA
January 8, 2019
5
Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.
Our recent experience with Joe LeBlanc at Audi Indianapolis was exceptional. My husband had purchased a Audi A4 2 weeks prior from Joe and we had a great experience. He made car buying enjoyable. Two weeks later, we went back to purchase our second vehicle from Joe, a 2018 Audi Q 5. He is very knowledgeable and professional. We highly recommend him.
2018 Audi Q5 2.0T Premium Review
Recent Q5 Purchase
by Anonymous but Real Buyer from Clearwater, FL
January 5, 2019
5
Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!
It was an honor to work with Bruce Peterson. I haven???t purchased a new car in 14 years and he helped make the experience fun and enjoyable, as car buying should be. I would definitely recommend Bruce and Audi Indianapolis to my friends and family.
2018 Audi Q5 2.0T Premium Plus Review
From the BMW Family into the luxury Audi Family!
by TanyaC from Macon. ga
January 2, 2019
5
I love this vehicle! I have always owned BMWs..so I was hesitant about moving into another vehicle family. I am so glad I did! This car is great! It meets beyond my vehicular standards!
Our recent visit to Audi Indianapolis was the best car-buying experience EVER! We have looked for over a year for "the best car for our current needs." Your salesman, Joe LeBlanc, was extremely knowledgeable regarding our top 5 choices and ultimately helped us make a decision. While not looking at the Q7, he convinced us to take a test drive. While we were impressed with the new Q7, we plan to wait until it has been out for a year or two before purchasing it. We are very happy with the BMW X5d purchased and look forward to visiting Joe again in the future.
2018 Audi Q5 2.0T Premium Review
Best Value in It's Class
by JMull from New Ringgold, PA
January 2, 2019
5
After much research and dealership visits, I found the Audi Q5 to be the best in it's when compared to Volvo XC60, BMW X3, and Jaguar. Jaguar was completely out of price range compared to what was already loaded in the Audi Q5 and had what I believed to be an outdated infotainment system, it was not very user friendly. Although I liked the Volvo and its technology, I felt the design of the car to be underwhelming as well as being a slight grade in finishes below the Audi. As for BMW, the ride was just as smooth as the Audi, however, the BMW did not have the quattro handling system (neither did the rest) like the Audi. The Audi came with the options I wanted at a $2-3,000 less MSRP than the BMW. Also, a BMW with the no run-flat option tire is not readily available on the dealer's lot and has to be searched for or factory built. In all respects, the Audi Q5 just came out on top and the dealers were more willing to make a deal than the other brands.
This car buying experience was top notch! Justin did an awesome job. He was very helpful and explained every step of the process! Came in with my morning coffee and by the time I was finished I left with an awesome 2018 S5 Sportback! Wonderful experience!
2018 Audi Q5 2.0T Premium Plus Review
Very modern, with a lot of technology.
by RSMar from Orlando FL
December 26, 2018
4
The digital panel, is awesome! The “boat handle” is pretty and modern! The exterior with the new led lights looks pretty good in the night! I love this car!
I recently bought my Audi Q7 from Fishers Imports and it was a quick enjoyable experience. I was looking from state and talked with Peyman and Shawn and have to say they were great to work with and let me put a deposit down on the car so that it wasn't sold when I got there. Car was clean and well prepared for sale. I would certainly by another car from them when I am in the market for a different car.
2018 Audi Q5 2.0T Premium Plus Review
Wonderful Car!
by Brad from Mahtomedi, MN
December 24, 2018
5
The car is very stylish, comfortable and technologically advanced. It also has a lot of get up and go-plenty of horsepower. I can't wait to see how it handles in the snow with the Quattro engine.
Over my life I've bought 8 cars, this dealer has beat any dealer I've ever been to. The process was the quickest, easiest and the most pleasant buying experience I've ever had. The staff was very friendly, making sure I was comfortable and attending to my needs that day. They are professional, knowledgeable of the cars they sell. I was just so impressed by them. If in the future I need aother car I will go to them without hesitation.
2018 Audi Q5 2.0T Premium Plus Review
Unexpectedly impressed
by Bearsfan85 from Pharr, Texas
December 20, 2018
5
Bought the vehicle for my wife as a birthday gift. I have never been one for Audi though I’ve never owned one. Here’s the big but, I’m impressed with the quality, attention to detail, fit and finish, performance, ride quality and handling. It has it all and does it all very well. Now this is coming from someone that has worked in the service side of a Chrysler (aka Fiat Chrysler) for almost 20 years as a technician and shop foreman as well as a manager at a Gm dealership for 3 years. So I’m not easily impressed with vehicles. Even though we also sell Alfa Romeo (Stelvio) and is a good competitive model to the Q5 it’s still clear the Audi Q5 is the benchmark. My only complaint would be the lack of a touchscreen infotainment system. Come on Audi! Even a fiat pop has one. Overall the 18 Audi Q5 is a very well built vehicle. In a rapidly growing segment the Q5 is leader of the luxury pack. Compare them all and you’ll see package for package you can’t beat the Q5 in price. The Audi virtual cockpit is icing on the cake
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