Amazing customer service! Casey is one of a kind!!
December 3, 2018
First of all, your dealership is VERY lucky to have a person like Casey working for you! My husband and I have leased 2 cars from Casey, and every time I see her I am amazed at how much she personalizes her service. She always makes herself available to help if needed, whenever I stop by the dealership just to get a car wash, or to ask a simple question, she stops what she???s doing to give me a hug, ask???s how my family and I are doing, how I???m liking the car and if there???s anything we need, and always calls me by my name( which is definitely impressive, given how unique my name is)! In fact, Casey???s excellent customer service is so hard to find, I asked her if I can still buy cars from her when we move to Oregon!😀 Not only is she great with customer service, I am glad I got to meet her! She???s genuine, caring, helpful, and the kind of person you want to stay in touch and have coffee with!! Casey goes above and beyond and always makes us feel like we???re VIP???s! I think your dealership made a wise decision to promote her to management at the new location!