They make car-buying as easy as taking a walk
November 5, 2018
From start to finish, I dealt with people who knew what they were about. I took a test drive then sat down with the sales agent to make it all happen. Katie was professional, courteous and guided me step-by-step through what I expected to be an arduous process. This time, however, it wasn't like that, except for the slight writer's cramp from signing my name so often. A few hand exercises got the digits working again. Hmmm... maybe they should consider using digital signatures. I traded in my Allroad and got a very fair price, more than I expected. It was a good and reliable car and I will miss it. But as Jackie Stewart once said--after a spectacular loss at Le Mans--one should not dwell too much on the automotive past. Besides, my new SQ5 handles like a dream, is sexy, smells nice and moves like the wind. Not unlike my previous girlfriend. Eli, in service, has always taken good care of my Audi and will continue to do so. Appointments are timely and a loaner car is provided. Eli is patient and always believes me when I tell him I have an issue. One issue, in particular, with my Allroad, was annoying because no one other than me could experience it. Eli and his techs tried to mollify the issue (and me) and eventually succeeded. I wonder whether the local Honda or Hyundai dealer would shown such patience and perseverance. And now for the bad stuff: none. I tried hard to find just one thing to complain about, something I didn't like about a person or the place, but I've drawn a blank. I considered making some things up, like the dealership is situated somewhere in between "Twilight" and "Zone" or that the sales agent breathed fire and was covered in bright, shiny scales. But that just won't do. In reality, Audi Boulder is a fine dealership with good people. Their service department is superb and I have nothing but accolades to bestow. I have no doubts that I will continue my friendship with Audi Boulder.