Used 2020 Audi Q5 for sale in Libertyville, IL

Repeat customer. This is the second used vehicle purchased and I still own the 1st after 7 years. Kyle did exactly what I asked of him without hesitation to make the purchase process easy and quick. ( I was very specific) No complaints on my end. 👍 😎

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

This was one of my best experiences buying a car. Everyone was very helpful from start to finish to find, finance, and get the perfect car. Thank you Eugene, Jack and Sam!

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

Excellent sales and finance staff. I will always remember this transaction. Eva was great but next time maybe she will let someone go eat when they ask :) Mitch was awesome and I'm positive he will never forget me nor I him. Thank you, Thank you,

DRIVES BEAUTIFULLY , GREAT STYLE AND QUALITY OF INTERIOR AND EXTERIOR. WONDERFUL SOUND SYSTEM WITH BANG AND OLFSON. NAV SYSTEM WORKS GREAT. SMOOTH RIDE AND GOOD GAS MILEAGE. JUST LOVE THIS CAR

Very happy, customer service was excellent Will return when needed

Still in the honeymoon stage. Just leased and absolutely love it. Gas mileage is amazing. Interior space is great and my husband likes to drive it as well. Thumbs up

These guys were so friendly and helpful. Leavon Head and Sandi Negrau were really great to work with and made the process so easy and stress-free. Would definitely come back here again.

I have been bringing my Q5 to Audi Hoffman Estates for service since I purchased the vehicle. The service is great and the staff is professional and friendly.

Went in to look at options as my current lease was ending. Joey was very attentive from the beginning. He took the time to explain the upgrades to the new QX80, all while offering snacks and water. Joey was very knowledgeable and wasted no time with nonsense. Once we were ready to talk numbers, Alfredo took over and really gave us an incredible deal on everything we wanted and more. When I first got the lease here 3 years ago I thought their service would be tough to beat. These guys have outdone themselves. The loyalty to returning customers is extraordinary. The whole process was painless and I’d say pleasant. I highly recommend anyone in the market for a quality car to visit Joey at Gregory INFINITI.

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

Great selection of vehicles and lots of options for financing. Brian Dunton made the process very easy and painless. Second car we’ve purchased here recently.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Mary and Tim are so helpful!! Even as busy as they are, they still sit and take time to explain what what wrong with my vehicle and even asked about my personal life too!! I love its so personal.. not all business.. Thank you so much!! I will never look anywhere else for my service needs..

Over the top customer service, as always. Rigo and his team exceed expectations. Palmen is gold standard, by which all others should be measured against.

The only reason I'm giving them 5 stars is that I can't give them six. Friendly prompt service and were willing to bend over backwards to help. Talk to- Josoe Bautista.

Kris at Audi Exchange was great! He was very patient with my family and I as we had tons of questions about leasing a car with a trade in. Kris along with the other salesmen who helped out and also the manager were all such a great help. Thank you!

This was our 2nd time buying with Audi exchange and had another great experience. The inventory is always great and find exactly what we were looking for. We will continue to buy our cars here !

I was extremally pleased with the purchasing experience. Kevin and Jeromy were courteous and thorough with all details. It was a very long wait to complete the paper work and completion of the sale. Outside of that, I was very pleased with the dealership and my experience.

Today 6/29/23 I brought my Acura car for repair and had a chance to be with a girl named Samantha Muro. She is very helpful with a smile answering all my questions. Good job Samantha Muro keep up smiling. I'm giving you 5 stars. Thanks for your help.