Used 2020 Audi Q5 for Sale in Saint Cloud, FL

I went in for service on my 2010 beetle and the a/c was not working right so mike Lombardi in service explained all to me and when I came back, he went over exactly what was done. I was so satisfied with his friendly service. while I was waiting to pick up my car, an orange 2016 beetle just drew me right in, I fell in love with it instanlly and then I met james, the brand new car salesman. he couldn't have been nicer very friendly and helpful and then along came neil to help him out...neil is clearly very knowledgeable and sharp. I even enjoyed gary (I think that's his name) in finance who made the process easier for me to understand, his patience with me on that was exceptional. overall the south Orlando staff was and is the best. thanks again guys

I bought a 2014 Hyundai Sonata from Sam Hackett at Off Lease Only back in 2015 and have always told people what a great experience it was. No pressure and the process was fast and easy. This time, we found ourselves needing to replace my wife's old 2005 PT Cruiser. We found a great deal on a 2017 Nissan Rogue that we really liked on the Off Lease Only web site, so we printed out the details and headed down to take a look. We walked into the dealership and spotted Sam behind the counter. I called him over, reintroduced myself and gave Sam the details of the vehicle that we were interested in. Sam told us to wait for a moment and he went and got the car for us to test drive. We walked the vehicle to see if we could see any problems and Sam even gave me some pointers on how to spot any areas where repairs could have taken place. Once I was satisfied, we took the car for a test drive and decided to buy it. Everyone from Sam to the Sales Manager, Perry Guerard, and the Finance Manager Monte Asti, was fantastic to work with. Monte made the finance part of the deal clear and easy. He showed us all of our options in a clear and concise manner so we could make the best choice for our situation. I cannot recommend Sam, his team and Off Lease Only enough. We will definitely be back to do business with them again when the need for a new vehicle arises.

I have shopped for cars in a variety of ways in the past (that CAR place with a MAXimum amount of cars, dealerships, etc...), but I will NEVER go back to those other ways again. This truly was the most transparent way to do business and should be a model of how we can successfully run our own businesses by allowing passionate and knowledgeable people into the correct positions to succeed. Here is our story: We were greeted promptly when we entered the show room. From past experiences, this would have been a dread as often on a car lot, you feel like a meal to the vultures, but they just wished to know what you'd like to do (buy, trade-in, just look around, etc...). They then pair you with a salesperson. We were fortunate enough to have Sam Hackett in sales to help us throughout the process. He educated us in how best to use Off Lease Only so that we get exactly what we set out to find. He showed us the transparency the owners want buyers to have (they provide not only carfax, but a third party company called 360 to let you know about any work done on a vehicle, as well as any accident details that could help make your decision better). He was patient and allowed us plenty of time to view the vehicles with him nearby, but not standing right next to us to eavesdrop like so many past salesmen have done at other companies. He graciously answered all of our questions and for the few he didn't know, he got us contacts to get the answers we sought. Along the process, we also met Chad Wickline, one of the Managers who was courteous and willing to chat for any length of time that we needed. We also met another manager, Gil Amir who sat in the car with us and helped us figure out all the buttons as there have been many advancements added to cars since our last purchase almost a decade ago. Never once did I feel like they were rushed to speak to the next person and we even got to know them as people a little more through the conversations we had. As we are a couple with younger kids, they could relate to what we were asking about due to their own experiences and it made for a very enjoyable overall experience. Our test drive was great! Sam said if we wanted him to, he would ride with us, but if we chose to, we could test drive alone. We loved being able to choose our own options as opposed to feeling as though we were being supervised the entire time. Due to our own timing, we even had to leave before the purchase to pick up our daughter from daycare and they helped us start the paperwork process and then let us go in the middle to complete this task. When we returned, there was Sam ready to say hi and help us reach the finish line. We spoke with Will Huffman in finance who was pleasant and transparent, as well as willing to listen to what we wanted, as opposed to trying to make us do something we didn't feel like signing up for. I could see this process taking some people only an hour or two from start to finish if they know how to use their system properly and know exactly what they want. We required more time than most to make our decision and to complete our extra tasks, but never once did we feel rushed. Sam was with us from 12:30 when we arrived, through 8 pm at night. I know not everyone always believes these reviews are true online, but I assure, this one is. Today they made a lifelong purchaser and client and you better believe I will be letting anyone know that is looking for a car that the best place to start (and finish), is Off Lease Only!

Awesome prices and great experience. Saved thousands and got a better expedition than I was looking at elsewhere. Dale ( poor guy ) was so helpful as I looked at 3 before I saw this one and fell in love with it. Dale was so paitient and calm thru the whole process. He didn't try to sell us the expedition, he tried to make sure it was the right one for our needs . It's crazy until you shop here you won't understand. His words were " buy something that you will be excited to drive not just something to drive " NO PRESSURE . I wouldent title Dale really as a salesman , rather a guide . I know this sounds like BS !! This is my second 2017 I bought here and saved tons of money !! .. just look online before you show up and it's super simple after that . But as a dad of 2 and a husband trust me it's super easy and no pressure and you save $$ Thanks again Dale Ps: the kids said to say thanks and they love ?? the EL room you suggested..

I had been on line shopping for my Bride a Lincoln MKC for awhile - I first noticed Off Lease on Ebay and their prices were better than many others so I went to their Web site and knew that this MKC was a good deal and just what my wife wanted "Crimson Tide Red " with Cappuccino seats., low miles ,lots of gadgets. Got a flight from B'ham to Orlando the next morning at 6 AM . Called my rep Lenin who went out and locked the vehicle , then picked me up at the airport . Lenin had patiently spent a good deal of time on the phone with me late the evening before .He got answers for me of some out of the ordinary request . No pressure from Lenin . Test drove . signed the papers wrote a check . THEN - after returning to the hotel I ran across a problem .Noticed there was a film on the car as if it had a body shop over spray .Drove the MKC back to lot and called for Lenin . He stopped in the middle of his 4 o'clock lunch . Understood the problem , called in the manager, Chad, who carried the car back to the clean up shop . Then after about 30-45 minutes they brought the car back as shinny as it could be,no film as if it had been waxed . Next morning drove the 10 hour trip back home to Tuscaloosa. Told my Bride of 45 years Happy Anniversary . She was VERRRY HAPPY ! .She has been in it most of the day playing with all the features . Lenin is the MAN . The only problem is while your waiting for your wife's new car to be brought up for the test drive you sit across from a line of Corvettes , Mustangs , Jaguars etc. just making you lust !! , but knowing the 1st place I will look when my 98 Firebird has to be put to rest . Thanks to all

Jose Morales is one of the best car sales man I have dealt with! He was very courteous kind and had my best interest at heart. I got to the dealership 30mins before closing time and I was in a hurry to leave Orlando as I was moving to Fort Lauderdale the next morning and had to be at work there for 12noon. He was not just quick to make a sale! I felt some type of way having them there hours after closing time and I was also pressed for time and wanted to just get things over with, but he sat me down ensured that the BMW I picked out I really loved! He was like ???I know you are in a hurry, but I just want to ensure you love this vehicle and is not just choosing it because you think we are closing in a few minutes??? He asked questions to get an idea of what I love and he made suggestions. Patrick the sales manager was also awesome! He did my paper work and had me sign all the documents in no time! Jose went above and beyond and that I will ALWAYS remember! He made me feel like I was his sister picking out a car and he ensured his sister got something safe, nice, exactly what she loved and wanted! Thank you Jose! It???s hard to find sales men as genuine as you are now a days! Your service was exceptionally 👌

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

My son???s colleague recommended OffLeaseOnly to him for getting a quality used car at a good price (without the stress of haggling over price). As such, we immediately googled offleaseonly???s reviews and were a bit surprised at highly-rated they were. so, we decided to go over to their Orlando location and check them out. To our pleasant surprise, everything we saw on the internet matched up with our experience. Our Salesrep, Ann, was awesome (highly recommend her). She was friendly and did not push us in any way to buy a car. Rather, she focused on ensuring that we had all of the needful information about the cars we were interested in possibly purchasing. After selecting 3 cars, she???s carefully spent time with us reviewing all aspects of the car (Carfax, warranties, TruePoint inspections, etc.). Moreover, she worked with us way into the middle of the night to facilitate the purchase of our car (she worked over 1+ hour after closing) letting us test drive and select the car we wanted. Again, this is NOT your typical car-buying experience and would HIGHLY recommend you check it out. I???m always a skeptic about ???an easy car-buying??? experience, but I have to say that these guys are great! Five stars to Ann and Offlease!!! Will definitely go back fir another car again!!! Finally, kudos to Jerell B (manager) for helping us with our buying decision. We narrowed our decision down to 2 cars and he objectively helped us finalize which car to purchase. He was a great help!!!

This is the way car buying should be! No pressure to buy no sales person chasing you down, ridiculously huge inventory all makes from Alfa Romeo 🚘😘, to Maseratti, from BMW to Nissan any car you can imagine they carry at a very decent price. My experience was out of this world, from tasting Cuban coffee to life's conversations.I'll definitely recommend this dealership. Alberta takes customer service and sales to a whole new level. I seriously recommend anyone buying a car to try them out. Ask for 💃🏾Alberta Arencibia and tell her Sam sent you😉

My wife and I showed up on Saturday 11 August 2018 to just SEE what "OffLeaseOnly" was all about. When we arrived I was shocked and amazed at the operation and the size of the property. First stop restroom as we traveled 2 hours to Orlando. Almost walked away but then asked someone (Moises Cintron), how does this work? He took my wife and I in tow and we checked in. He asked what we are interested in and we felt like he was treating us like family. Every question I asked about the operation he answered in a professional, polite, and informative way. My wife and I NEVER felt pressured to buy. I must admit I was NOT prepared to BUY Saturday. We took a road test and was pleasantly pleased with the 2014 Lincoln MKX. Upon our return, Moises asked if we had any questions. I stated I was interested in buying that car but did not have what was necessary ie. Check Book, Credit Union Summary, etc. He explained to me that car could NOT be HELD or put on HOLD. I set up a return visit to Orlando on Tuesday 14 August 2018. I called Moises early Tuesday and said that the SD card that operates the In Dash Navigation was MISSING. He said he would take care of getting one. When I arrived Moises told me that Mike (General Manager) took charge and installed the SD Card. My next step in the process was with Dewayne in (Finance). A true professional, positive, and polite young man that made me feel comfortable that all the paperwork was going to be done RIGHT. After that Moises and I proceeded to my 2014 Lincoln MKX, he install the License Plate / Tag, took my picture shook my hand and off I went. ABSOLUTELY the BEST car buying experience I have ever had (70 yo). Thank you to all that made it possible.

This was my first experience at Off Lease Only Orlando after hearing about it from a friend. I was in need of a car and wanted to find an up- to-date vehicle for a good price. My heart was set on a 2017 Toyota Corolla and I got it! Abner, my sales rep was so helpful during the entire process. He was very professional and treated me like a valued customer. It was nice not having to deal with a pushy car salesman. The entire purchasing only took about 4 hours, but make sure you get there EARLY as it does get very busy. I appreciate that he approached car buying with honesty and gave an upfront approach- which you don???t often get from traditional car dealerships. Perry was great in helping me find what I needed and Chad was more than helpful in the finance department. Overall, I can say with confidence that Abner is a great sales rep and he will go the extra mile to work with you. I remember my trade-in car at the time was not starting and he even offered to give me a ride to Off Lease Only Orlando so I could purchase a car. I highly recommend purchasing from here if you are looking for gently used cars and they have a fantastic selection. As the customer, I would advise you to be responsible in doing your own research on the vehicle you would like (there are computers all throughout the lobby to do so- with a free Carfax search available ) and take it to a mechanic for inspection (which they also give 3 hours for you to do on your own dime) so that way you are making an informed purchase. I would say Off Lease Only Orlando is very fair and there are really NO HIDDEN FEES just your basic tag/registration fees if applicable. At Off Lease Only Orlando ,they are all here to do their job and help you find a car that best fits your needs. If I ever have to buy a used car again, I will definitely go to Off Lease Only Orlando and go see Abner!

Best dealership experience! Carlos and Jeffrey were amazing, making me feel comfortable throughout the whole interaction. I???m in love with my 2019 Volkswagen Jetta. Totally recomend it!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Overall what you would expect from an Audi dealership. I would have rated this place 5-stars across the board in years past, however, on my past service visit I was surprised how difficult it was to get someone's attention once I parked my vehicle in the service area, I wasn't greeted by anyone and had to find someone to acknowledge my presence. The service techs also somehow missed a pretty bad bulge in one of my tires that probably came from a pot hole. Not sure how they missed it since they rotated and balanced my tires as a part of the service and I also had my car washed and detailed. It was so bad that the service rep caught it the second he looked at my car when I came to pick it up before they gave me the keys. Thankfully he caught it and I was able to get the tire replaced, but this of course made me question the thoroughness of the entire 10,000-mile inspection. Hopefully my next visit is a 5-star experience as I had usually had in the past at this dealership!

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Our Q5 was indicating a backup bulb out. We live in a rural county so our home dealership is 1 1/2 south of us. We went to Orlando for the day so we stopped by this dealship. They went out of their way to look at our issue and make us comfortable while we waited. The staff was extremely friendly and helpful. Although it turned out to be a larger issue that requires further troubleshooting, which we did not have time for that day but deeply appreciate e earthing they did to try and help us.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Very professional and friendly. Provided shuttle service to the mall and picked up when the car service was completed. They were thorough with explaining prior and post service. Extremely comfortable waiting area with. Snacks nd beverages. Jim was excellent! Jose was a great driver and engaged in pleasant conversation.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

This is the way car buying should be! No pressure to buy no sales person chasing you down, ridiculously huge inventory all makes from Alfa Romeo 🚘😘, to Maseratti, from BMW to Nissan any car you can imagine they carry at a very decent price. My experience was out of this world, from tasting Cuban coffee to life's conversations.I'll definitely recommend this dealership. Alberta takes customer service and sales to a whole new level. I seriously recommend anyone buying a car to try them out. Ask for 💃🏾Alberta Arencibia and tell her Sam sent you😉

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

Chris, Bob, Mike and the whole staff was very professional and information. The was completed and the car ready at the time stated. Chris explained what maintenance was completed and scheduled me for a wheel alignment later in the week.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

Visited Hgreg Orlando last Thursday and had the pleasure of working with Alex and Sigrid. Purchased my first car and couldn???t have had an easier experience. Was worried about my credit and didn???t feel judged or pressured at any point. Their dealers aren???t on commission so there is no rushing about or haggling. Still I received a more than fair price for my car and actually found the same car at other dealers for 7-10 grand more so I got a great deal. Hgreg???s approach to car shopping is what I would like to call ???human.??? After 2 days of walking around hot parking lots followed by unscrupulous dealers, I walked into Hgreg 5 hours before they closed not expecting much. At that point, I didn???t even want to buy a car. I was greeted by a beautiful airy facility with air conditioning and relaxing music. Two hosts greeted us, took our information, and connected us with Alex Cortes. The 3 of us sat at a counter where Alex went over the mission statement of the company and then asked us what kind of car we were interested in. I had marked down some cars in advance but he took the time to show us some of their stock online. He was completely transparent and actually showed us the CarFax and v report for every car we were interested in so I could decide in advance if I wanted to even look at the car. While we were chatting, Alex???s manager came by to introduce himself. I was happy not to be in someone???s office or a cubicle- everything was very in the open and transparent- no weird back room dealing with prices. Alex then requested the cars we were interested in to be pulled to the front (their policy is that they can pull 2 at a time) so there is no traipsing all over a hot parking lot while the dealer locates their stock. Talk about professionalism! My husband and I chatted about the pros and cons of the cars while Alex chimed in with good info when necessary. He never interrupted us and it never felt like we couldn???t speak freely about the car. Alex even pointed out little dings or marks because he wants us to be fully aware of what we are purchasing- no surprises 3 days later when you see the car in another light. We fell in love with one car in particular but I needed time to think about it. We said we were going to grab a bite and Alex was so kind about it. He was totally supportive- no stressful comments like ???oh it may not be here when you come back.??? We returned an hour later and purchased the car in a very short time frame. It was near end of business but we were not rushed- everyone at Hgreg loves their job and are truly there to help customers. I???ve heard nightmares about it taking hours to purchase a car but Hgreg???s operation is a smooth one so we were in and out. My husband was trying to add me to his insurance but we experienced a snafu. We were directed to their car insurance expert, Sigrid, who at the end of business was excited to help us and found a policy that cut our costs in half. Alex stayed with us throughout the process ensuring our paperwork was completed in a quick time frame. While they took us through our paperwork, their staff cleaned our car and prepped it for us to take the same day. I will never go anywhere else.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

My Name is Carmen Pabón, on 10/25/16 came to the Universal Hyundai dealership to look up a car opportunity I am extremely pleased with new 2016 Hyundai Accent, and my purchase experience with Universal Hyundai was excellent, from start to finish. Jose Cepeda (general manager) was my first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience, he and his great team made it all possible. After been with other competitors I finally found the best service, Jose Cepeda was personable, very knowledgeable, professional, very comfortable and productive. I give him my highest recommendations. I also want to acknowledge the great job Enrique Zegarra (Salesman) did, in finding and securing the specific vehicle I was requesting. He went above and beyond my expectations, he was knowledgeable, responsive, and focused, He provided excellent explanation about the vehicle. Enrique Zegarra was very nice and patience he picked up the best car foe my needs. Robert Ozel (Finance Manager) made the completion of required paperwork, a painless and efficient experience. He was prepared and highly knowledgeable. He also made it all possible to have my dream car. I was very impressed with all of your team, including those I met and those who assisted me, at different points in the process. Finally, I had to return the following day on 10/26/16 to pick up my car and it was ready for me. I am looking forward to my many years with the Universal Hyundai , and using your service department, to keep it in great condition. Thank you all very much for your time, patience and excellent service.

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive