Used 2020 Audi Q5 for Sale in Warwick, RI

I had an unexpected serious issue with my Ford and they were excellent in taking care of it! They took care of things in a timely manner, made sure I had alternative arrangements for getting around while my car was in service, and made the whole experience as good as could be given the circumstances. I highly recommend them and I truly enjoyed the experience (who can say that about the hassle with unexpected car troubles!).

I had an incredible experience with the team at Audi Warwick. Throughout the process of leasing a Q5, Kevin Machado was very responsive, knowledgable and professional - and went above-and-beyond to ensure a smooth, hassle-free transaction. After speaking with a few Audi dealerships in the tristate area, I would highly recommend Audi Warwick (and Kevin) over the others. A+++

Long review but Im still in shock with how well I was taken care of. This dealership is top notch. Long story short, they helped me get into the car that I wanted and helped me stay within my monthly budget. The basics: -the entire sales team is very friendly and welcoming and not in the "we want your money AND your first born" sort of way -no pushing me into something that I didn't want -no insisting that I "really could" afford a 2017 -very attentive, understanding, and kind salesman Bill Germano Now, the little things that go a looooong way: (in no particular order) -Bill came and picked me up at my home to come and sign paperwork -he stayed well past the time he should have gone home so I could go on a test drive -the night that I drove away with my new wheels, one of my headlamps zonked out. (Not sure if it was like that before I left, or if it happened after) BUT I sent a text and got a reply right away (this was at almost 8 pm, well after close). Called Alan first thing in the morning and was told "come in whenever you can and we will take care of it right away." I did, and they did! I walked in, told the young man (if you read this Im very sorry I didnt catch your name!) at the service counter my name and he said "Oh yes!! We are SO sorry!! I'll take care of that right now!!" 10 minutes, and I was in an out! Plus he gave me a cookie and a water and another very sincere apology!! -Leah in finance helped me immensely to stay within my budget -while signing my paperwork, Alan was very thorough and made sure I understood everything by answering all of my questions. I could keep going. But honestly, after how well this ENTIRE establishment treated me, I don't think that I'll be buying a car from anyone else!

I visited this dealership on a Sunday and looked at 3 cars. The first thing I noticed, and really appreciated, was the fact that no salesman was out at the parking lot ready to pounce on "prey." I walked into the showroom and a nice gentleman called a consultant over to assist me. My sales consultant was Kyle Rego. I felt comfortable talking to him, which says a lot, because I really hate car dealers. Period. Kyle did not pressure me at all. He asked intuitive questions, which, in turn, helped us with narrowing down the right vehicle for me. He provided Carfax information, without being asked, for each vehicle I drove---something that I greatly appreciated. During the test drives, he let me talk and ask questions. He listened. I have purchased two vehicles on my own prior to this experience. Sadly, both experiences were horrendous. I'm glad that my buying experience at this place has somewhat restored my faith in car dealers again. Not only was Kyle helpful and friendly, he was respectful, too. The F&I Manager, Ricardo Dordete, was also terrific. He answered all of my questions. Also, I truly appreciated that he was thorough in his explanation of every step in the financing of my vehicle. It was the smoothest car buying experience I have ever had, and I will definitely go back to them in the future.

I had an incredible experience with the team at Audi Warwick. Throughout the process of leasing a Q5, Kevin Machado was very responsive, knowledgable and professional - and went above-and-beyond to ensure a smooth, hassle-free transaction. After speaking with a few Audi dealerships in the tristate area, I would highly recommend Audi Warwick (and Kevin) over the others. A+++

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

This is my third and my wife???s second Mazda leased/financed through Tasca. Bayo Dina is the best car salesman with whom I have ever had the pleasure of working. He is patient and does not push the sale. The first time I purchased a Mazda from Tasca, the CX-5 was the first car in its class that I test drove. Bayo allowed me to just walk out when I explained to him that I wanted to do my homework by test driving many vehicles, but he added, ???You???ll be back for this car.??? He was right, and I just leased my third Mazda, a 2018 Mazda CX-9. His honesty is by far his greatest strength (which is not common of car salesmen). When I was browsing for a CX-9 back in July, Bayo looked into my current lease and explained that due to the negative equity in the current vehicle, it wouldn???t make sense to drive one car while paying for two. Most salesmen wouldn???t have explained that and would have just wrapped that negative equity into a new lease payment. My kids love him so much they often want to go visit him when they have a day off from school. He makes you feel like part of the Tasca family. Shop at Tasca, and ask for Bayo. The finance department does everything in their power to get you the best payment possible, and Bernie is an amazing sales manager, willing to work with you on your wants/needs.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

Tony gave us the most honest and straightforward car sales experience we have ever had. Despite our unorthodox approach , Tony worked with us and got us a deal we were happy with on the exact car we wanted. We are very happy with his service and approach with us and willingness to work with us in what has been the quickest and easiest car buying process we have ever experienced. VW should be proud to have someone like Tony representing their brand. He is definitely a great asset to this dealership and I will refer anyone I know to him for a buying a car. Great experience all around.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

I purchased my first vehicle from Elmwood Dodge in 1998. This past week i took delivery of my 7th vehicle since then and although vehicles have changed throughout the years, the people and service that Elmwood provide has not and that's the reason i keep going back. Truly a great bunch of people!

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

Joe, I brought my son-in-laws 2015 Passat in yesterday for you to run a scan / diagnostics on it to determine why the doors would not lock. I was told this would take about an hour and I would be given a report on what the issue was and cost to repair. Much to my pleasant surprise I was told the computer was re-set as part of the diagnostics and now the doors worked (and they do)! I just want to thank you and your team for this service and not making the issue out to be more than something it wasn't. I hear your adds on 98.5 the Sports Hub and can say Thanks - much appreciated! Best Regards, Norm Lamontagne

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

I just leased a 2018 Audi......The car is amazing and so enjoyable to drive. Not only did I receive a beautiful car, the experience of purchasing it was stress free. The gentleman that assisted me is RODNEY at Inskip Audi. He is extremely knowledgeable about his products and enjoyable to work with. He is very dedicated to his craft and expertise. This is the third Audi I purchased with Rodney. He is a great asset to the Inskip institution.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

My husband and I were looking for a white Lexus RX350. We spotted one we loved but decided too late and it was gone. So the next time we spotted one we were quick to hold it. (we had also submitted a search for a white Lexus) My husband, my adult daughter, and I all looked at the ad and it said "White". Purchase was finalized on 12/162015 (we paid cash) The car was not delivered until 1/5/2016, due to the holidays and bad weather, and when it arrived it was SILVER not white. We are embarrassed to say that looking back on our paperwork it does mention silver on two pages. Our mistake. I drove it around town the day it was delivered, but the next day I decided I really wanted white. I had not driven 250 miles around town, but it was already 5 miles over the allowed mileage to return it within the 7 days. (should have checked odometer reading when it was delivered). I thought we were stuck with the silver, but Vroom is honoring the 7 day return policy and it will be a happy new year after all.

Jason Burley and Rodney Girouard of Audi Warwick have provided my family and friends with the best car buying experience we have ever had. No haggle, straight forward customer care, knowing the product well, a great laid back environment where all the employees seem genuinely happy to be there. I would be remiss to not mention how on top of things the service department is, Mike (red hair) really knows the cars, typical problems, level sets real expectations. I also appreciate that Audi Warwick promotes from within, the service manager having been a former service representative. We are considering making our second car another Audi based on the positive/warming experience we receive every time time we deal with sales or service. Thanks for all you do Jason, Rodney, Mike and the Audi Warwick team. -Mike Gormley

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.