Super happy with the buying experience at Hiley. Worked with Sonja and she went above and beyond to make us satisfied customers. She listened to everything that we requested and followed through. Got an awesome deal on the car we purchased.
We were on the road, and needed to get home. Our svc advisor Kirks fit us in, got the job done, and we were able to get home on time. We want to thank Audi Ft Worth for helping us out, since their wait time for a regular svc appt was about 2 weeks.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We had an easy buying experience and there where a large variety of Jeep Cherokees to choose from. I would recommend this dealership for a 1 owner quality used vehicle. Our questions where answered and we never felt pressured to purchase. David was very helpful and knowledgeable.
had the specific auto i was looking for, made offer to salesman david renfro, test drove car, old car was appraised, came back with counter offer,deal was done, no hard sale, trips back and forth like normal dealerships. completed arrangements, on my way in very short time. this dealership is what you would like all dealers to be. don't be afraid to check them out.
David Renfro the salesman and Rene Hernandez were awesome! I came in prequalified and showed David exactly what I wanted and terms. He made everything happen right away, these guys have completely changed how I view dealerships. They couldn???t have made it any smoother for me. Will definitely recommend and shop here in the future.
This was my first car buying experience, so naturally, I had lots of questions. They were so helpful and patient with me. Never, at any time, did I feel pressured to make a decision. They wanted to make sure I loved what I bought, and I do!! They took time to show me everything I needed to know and explained in full detail so I was able to understand fully. 10/10 recommend you go there whether you be a first time buyer or it???s your 12th vehicle. Thanks again guys! Loving my new ride!!
I was carless for about a year. I came to just browse cars at the dealership, with nothing particular in mind. I was greeted by Julio and thanks to his knowlege of different cars, and willingness to work with me during the process. I walked out with a vehicle and ease of mind! Julio and Rene were super nice and explained everything very clearly and did a good job of making me feel comfortable! Thanks guys!
Excellent customer service. We purchased a 2008 Audi A6 for my college daughter. Nice ride. The unfortunate thing is when we went to drive it home and put gas in it, it would not start. This is when normally things would go south. But not with this dealer. Eyad said bring it back in and I will fix it. He not only fixed the problem but checked for other issues and fixed those as well. The issue is one that I read is an issue with older Audi cars: gas cam shaft. He replaced that, the battery, and did an oil change which means we will not have to do another oil change for another 10,000 miles. Oh, did I mention how Ahmed, on a Sunday when they were closed, came so that my daughter could see the car before she had to head back to school? They were patient with us through the process of securing the funding with our bank since we saw the car after banking hours. And although I picked up the car when Eyad was not there, he texted me to give me tips on maintenance afterwards. My husband has already decided that our next car will definitely come from them. I had read their reviews and new they were rated high but now I see why! Need a quality used import? Go see Eyad and Ahmed at Speed Motors!!
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
I have been a customer of Park Place for a long time and have purchased various car brands from them. I recently had the pleasure of meeting Matt Woolsey, General Manager of Park Place Jaguar & Land Rover DFW. Matt is very accommodating and a true professional with fantastic interpersonal skills, he is a cut above others. I highly recommend Park Place!
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
Our journey of searching for a used Audi Q5 began more than 3 months ago. Our 1st experience was w/ Robert who helped my wife and I on the 2012 Audi Q7. Although it didn't work out, our experience was nothing short of amazing and the right at-home feeling.
Fast forward to 3 1/2 months later on June 9th, destiny brought us back to Audi Grapevine from a completely unexpected plan. We were on the way to another dealership to close out a deal w/ BMW X3, we stopped by Audi Grapevine to check out a new positing for an 2012 Audi Q5 without much expectations.
Vincent stepped in and created the best memorable experience for us. This Audi Q5 is a Prestige package that offers all the features we've been looking for. He enthusiastically showed us all how these features, MMI for example, work. He was also extremely friendly answering all the questions we had and reached out to Jameson, his manager, for additional information. Finally, he coordinated w/ the service department to clean the exterior and interior of the car like new b4 handing the keys to us.
We've been extremely happy w/ our 2012 Audi Q5 car. Our dream car could not have happened without Vincent's enthusiasm and Jameson's willingness to work w/ us. You guys rock!!!
Thanks so much for bringing our Audi Q5 wish come true,
Luis Melendez was very knowledgeable and efficient while still being personable and friendly. He made the whole experience easier and exciting - just like getting a new car should be. Everyone at the dealership from Sales Mgr. Rick Norris, Carlos Hernandez in Finance, and John Dinh, Tech Specialist, were interested and friendly. We would definitely recommend this dealership and especially Luis Melendez.
Luis Melendez made my car buying experience a pleasure. I am not new to buying cars by any means and this was the most relaxed and enjoyable event I have ever had. Louis not only has the greatest knowledge of all Audi lineup, he will take the time and explain the pros and conns of each. I have never seen a car salesman with his skill and understanding. When you leave the dealership you pull out on the road and think to yourself, I think I have made a friend.
Vernon took care of the service as needed at price I got at point of reservation on the phone, although actual price for services was higher. Thanks
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