Audi Q7 for Sale in Cockeysville, MD

Great experience from beginning to end. Even Saturday pick up

The Owings Mills Audi store is clean, well organized and very contemporary. This dealer is part of the Priority One Automotive Group. I feel like a customer for life.

I am a planner and I am very careful with large purchases so after doing extensive research on my next vehicle I called the dealership and got Dubois Kelly who informed me that the vehicle I was inquiring about was still in stock and I scheduled a time to view and test drive it. Dubois delivered platinum standard customer service! He was very welcoming to me and my Husband, he was knowledgeable of the vehicle and was very transparent of the purchase process and owning a luxury car. My new car had slight bumper damage prior to purchase and Audi fixed it the following week. It looked like it was never damaged! Jess Wildasin was excellent and was very accommodating. My only issue with the service experience was that if I was in there on a we owe then I should not have to spend my money to fill up a loner vehicle. With regard to the finance process, Cedric over promised and under delivered. The expectations of obtaining better financing terms were not transparent when financing was finalized. He then outsourced another manager for me to sign the sales agreement and skimmed the terms. I believe the other manager assumed that Cedric went over everything in depth prior to final signatures (which was not his fault he was great too by the way). The reason for the outsourcing was because he took another customer in the middle of my transaction. Mind you we were there at 2:30pm and did not leave until 7-7:30pm. Several days later I had some uneasiness with the finance portion and contacted Cedric. Thank goodness his Supervisor Will Nelson was available to bring clarity and transparency as Cedric continued to "double talk" me regarding the extended warranty that I purchased. After speaking with Mr. Nelson I was satisfied with the conversation. After Mr. Nelson assigned duties BACK to Cedric to complete, the updated warranty was not correct. He then updated the agreement and outsourced the task again to other people to ensure I signed it when I brought my car to be serviced. When it wasn't signed instead of inquiring with the people who he outsourced it to, he calls ME to ask me why didn't I find the person who has my paperwork to sign it! Why would it be my responsibility to ensure this was taken care of? As I type I still do not have an updated extended warranty agreement. So in conclusion, I enjoyed my Audi experience minus the finance process with Cedric.

From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was the first person to follow through and get the deal completed in record time with no bs. Being in the professional field my self it was breath taking to work with someone on the same caliber; one who values customer service and exceed expectations! Meeting him in person continued to impress me. His communication style was efficient and effective! I will definitely bring Mr. Lowery future business for myself and whomever I know that is car shopping! Mr. Harris was exceptionally professional, efficient and funny as well! I love this dealership and look forward to doing more business with them!

We purchased a used Subaru and were treated like we were buying a 50k Audi. Great staff who made the whole car buying experience the most pleasant ever. We walked away satisfied with the value of my trade in and the purchase price of our vehicle. Highly recommend!

I am amending my review regarding Priority One Audi. I stopped in there a,few days ago to see the service manager. I have to say that he was extremely concerned with my issue and took it upon himself to look further into it. I am very happy to say I was treated with care and concern. My issue was taken care of. I have total respect for not just the Service manager, but for the entire team at the service department. They totally are a great crew and will take care of your car. Thank you again . You All are amazing.

My car suddenly went up and I was forced into figuring out my next car to buy in a very short period of time. It was stressful, but when I visited Dubois at Audi Owings Mills, he was very patient with me as I asked a lot of questions and addressed my many concerns, as I had never purchased a "luxury" car. My wife and daughter enjoyed meeting with him and learning more about the Audi brand. Dubois, Tyler, Dan and Robert provided me with wonderful service from the first test drive to the eventual financing of the vehicle. No pressure, very professional and a feeling that I was a valued customer will make me return to them, when I am in need for a new car in the future.

Excellent Service. Honesty, Trustworthy and a charming human being before a salesman. I've been to close to 25 dealerships in my life including friends and family's car buying experiences and he tops the best experience by far. He will work with you and do what's right!

Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!

Javier is a terrific representative for Carbiz. When I think back on this day the word Patience comes to mind, he certainly displayed it well.

I only get my car serviced at Carbiz, period!! They give 100% honest diagnosis and solutions. I bring my car from Florida to get serviced.

From Baltimore, know living in Florida. I bring my car back home to Carbiz to get all my service done. Only Carbiz touch my car.

I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!

Great job! Beautiful building, great service, great selection! Thanks to Bazz and your team, we love our truck! Our next car will be with Bazz and Exclusive Motors!

Alex Newson was a young guy, but the best guy. Man this is a long review lol, but he's worth it. When you have time, ask for him.

Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.

William Offei is truly amazing, he helped me find the perfect car. He truly knows customer service, is very patient and willing to help. Thank you so much

Carbiz has made buying enjoyable. This was by far the least stressful car buying experience ever. Impressive showroom. No strong arm sales staff. William was extremely courteous and kept us informed the entire way. Definitely recommend carbiz if you are in the market for a new car.

Show room is better then any I???ve been in. Matt in Laurel was great. Needs a bonus!!! Drove out in Keep Wrangler Unlimited. Very pleasant atmosphere. A pleasure to do business with CarBiz!!!

From the time I was taking to Saqib over the phone until the time I walked out of Carbiz shop with my new Lexus everything exceeded my expectations. He is very good in what he does. I was very comfortable with the whole process. The entire experience was easy, smooth, no hassle and I walked out with my dream car. We will definitely recommended this place to anyone. we are already thinking of purchasing another luxury car by Dec of all goes well. Rating for Saqib is 10/10 and for the Carbiz is 10/10.