Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
Rado, the salesman that I worked with, was fantastic. He spent a lot of time answering my annoying all my questions. Then after we agreed on the sale, Bong Lee was super pleasant and knowledgeable about the extended warranty and the final sale transaction was a smooth experience.
No pressure. Sales manager called to give us an update on the car. Salesman gave us plenty of time to discuss our options. Salesman made a suggestion that actually got us into a car that we liked more than the one we originally looked at.
Everyone I dealt with was very friendly and helpful. Overall I had a very easy and stress free experience. If the service department is as great as sales then I look forward to having my vehicle serviced by Bill Kidd’s
I came to the dealership with the intent to purchase. I had already done my comparison shopping. The sales rep, Billy, was most accommodating. I had to come back the next day with my husband (he's recovering from surgery)to take him for a test drive and since Billy was off, Tracy, the sales manager filled in for him. All in all, it was a positive experience - no stress!
I have been a Bill Kidd's customer for 20 years. Don Soltys has been my go to sales guy. He is punctual and very knowledgeable. He has a friendly disposition and gives lots of options. Thanks Don and Bill Kidd's
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.
Recently just moved to the area from Tennessee. To my suprise my car broke down after the venture and had no option but to purchase another vehicle. After reading the great reviews online of Family Auto and the quality of service I decided to give a visit. I couldn’t be more happy about it, I purchased a 2012 Ford Fiesta and runs like new. Thank you for all of the help and the tips you provided at the time of purchase. I truly appreciate it!
Have been dealing with Bill kids since 1973. Have never felt like I was beingin “had”. Hans Blom is and has been our sales rep for man years. We have total confidence in his guidance, competence and honesty.
[I had a fantastic first time experience Robert the dealer and his Secretary are some awesome people too deal with if your looking to purchase a used car. they both had such patience with me, this was my first vehicle so i was very picky,hesitant and skeptical but Robert did not pressure me at all. me and my fiancee ended up financing we did not think we would of been able to do that but we did thanks to Robert and his lovely secretary we purchased a very nice mercury mountaineer very clean interior in great condition we had some miner issues with the truck but he fixed the issues on top of that he put in new rug mats when we went back to pick up the truck which he did not have to do i thought that was very nice of him free of charge, also when we first purchased the truck i noticed that the radio was not aux capable and i mentioned it to him and he told me that he would handle that for me and he did free of charge I recommended my sister who is looking to purchase a nice used car to go to him she fell in love with my truck when she saw it. i would recommend anyone who is looking to purchase a used vehicle to go to this car dealer before you consider going any where else like i started to buy from a auction or craigslist i'm so glad my fiancee talked me out of that at least going this route we have a warranty i look forward to doing businesses with him in the near future so far so good.
Great experience with Deb, she took her time and knew our needs. Very friendly and totally helpful. Also dealing with Chip Reuter was pleasant and helpful. Got us in the right car. We now own two Hyundias! Our first is nine years old both from Jones Junction.
They. Got my parts and installed them in the time I need my car to go out of state
And they finished the job before I finished my coffee,
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