Used 2020 Audi SQ5 for Sale in Rocklin, CA

Can't ask for better...communication and then arranging a test drive late in the evening. Kept me informed and provided all the information I asked for and then some.

There are two phases to the dealer/buyer experience: 1) selecting and purchasing your car; 2) having your vehicle serviced. The purchase may take a few hours, though often much less time. In my case, Ed Costie and Jeff Hummel could not have been more professional on the sales side--a satisfying experience all around. For me, however, it's the service experience that's even more important. After all, you interact with the service department multiple times during your car ownership. The service team at Glenwood Audi is professional in every way, meaning easy to work with, well organized, nice, efficient, and fast. I hope to make as few visits to the service department as possible (and I assume that will be the case, knowing the quality built into every Audi, but when I do need service, I know it will be excellent. And Ed and Jeff will swing by the waiting room to say hi. Even the head of finance came by to say hello.

First let me say I hate buying a car because of the process most dealerships go through to sell you a car. Now that I have said that, I experience I had at Audi Boulder was a totally different experience. I originally contacted the dealership over 1-1/2 years ago and spoke with a salesman regarding the TT as I was thinking of upgrading my 2001 TT and wasn't sure if I should purchase then or wait for the new enhanced 2016 model. He suggested waiting for the 2016 model and so I did. The dealership kept in touch with me off and on through the next year and the original salesman left the dealership. I then was contacted by Jeremy Forcier. He let me know when the model of the 2016 was at the dealership and we set up a time to drive it. It was a fun test drive; the way the car drove, the different drive options, and the technology was awesome. I had specific requirements of my next car and Jeremy and I explored the Audi exclusive option where I could get the color I wanted and the packages I wanted right from the factory. I had a specific timeframe in mind and left the dealership with information. I was not pressured in any way to "buy it now" which would have made me not come back. Jeremy was very knowledgeable, helpful and friendly without being pushy. I returned in October and ordered my car, the way I wanted it. Jeremy suggested the tan interior which I was skeptical but agreed. Jeremy kept me in touch throughout the process of the car being built. Just recently the car arrived at the dealership and we made an appointment to pick it up -- I was so excited to see the new car. We made an appointment for 6:00 pm and Jeremy was very patient with me, showing me how to be able to drive the car and doing some initial set up. The price came in right where we had discussed back in October. Matt was great in getting the financial piece together and soon I was pulling out of the lot in the brand new car. By the way, my skepticism about the tan interior was totally unfounded, it looks beautiful -- THANK YOU JEREMY! The service staff contacted me the next day and we scheduled the tinting, clear bra, and interior protectant and when I arrived to pick it up from these services, Jeremy again took time to walk me through some other items we didn't have time for before - voice training, different buttons and radio presets, and garage door opener. I know this is a long story but what I wanted to show is the level of commitment this dealership has to its customers. Jeremy was wonderful to work with before, during, and after the sale and I so appreciate his easy manner, wealth of knowledge and patience with me learning (I think he had to tell me 3 times on the voice training to say each number one-one-five-three instead of eleven fifty three). I have my perfect car thanks to Audi Boulder!

I initially brought a used 2017 Audi Q5 in for a purchase inspection, from another dealer. After talking to Nick, who spent 10 minutes with me discussing the Audi inspection, walking around inspecting the vehicle, answering my wife's questions and then reassuring me that the Audi I was interested in still had over 23 months and 30K miles dealer warranty, I decided to at that time not to perform the inspection. 15 minutes after leaving the dealer, my wife and I was discussing Nick's professionalism and attitude. Never trying to push the inspection or any products and services, and how impressed we were with him, we decided to return to Audi Plano for the inspection. Nick was in the service bay, and greeted us like long time customers. He quickly got us in the queue and then arranged a Lyft ride back to our residence in Garland, over 20 minutes away. During the inspection, we recieved video footage of the vehicle being inspected. After the inspection Nick arranged another Lyft ride back to the Audi Plano where he went over the items discovered during the inspection, and proceeded to demonstrate great confidence that the car was of excellent condition. Nick's personality and attitude is the only reason we decided to go ahead with the vehicle inspection.

I was in the market to lease a 2018 Audi SQ5 and started my search at the Audi dealer that I was most familiar with as I have used them to service my previous Audi vehicles for the past 8+ years (that dealer was not Audi St. Paul and we'll call them dealer A). I visited dealer A on 12/1/2017 and test drove a vehicle that was similar to what I was looking for, left dealer A with the understanding that the salesperson that was helping me would be following up with some pricing (based on vehicles that were on order and should be arriving soon) in the near future. Almost two weeks had passed and the only follow up I had received was a generic email from the GM of dealer A, I replied to that email and informed the GM that I hadn't heard back from the salesperson that had assisted me and to this day have still not received any follow-up from them. I have been happy with the service department at dealer A over the past 8 years but had never dealt with their sales department, based on the complete lack of follow up I decided not to pursue a purchase/lease from this dealer. Next stop was dealer B which is the newest Audi dealer in the area and not affiliated with dealer A or Audi St. Paul. I was in the area of dealer B on 12/16 and decided to stop by and see if the sales department there would be more responsive and helpful. I didn't have much time, but realized quickly that the sales approach at dealer B was not going to be a good fit (not transparent, presented a quote that they "weren't allowed to let anyone leave the building with" and the final straw was when they informed me that the offer they made was only valid if I made the purchase/lease that evening (it was very close to their closing time on a Saturday night). I was ready to rule out Audi (I have only driven Audi since 2008, two different vehicles (2006 A4 & 2011 S4) since 2008 and considered myself to be pretty loyal to their brand) and move on to my second choice for a new vehicle but decided to give the 3rd Audi dealer (Audi St. Paul) in the area a try. I wasn't very optimistic since Audi St. Paul is affiliated with dealer A, but figured it was worth a try and if it didn't work out I could say gave the brand a full three strikes before moving on. Andrew Hortsman was the sales person that assisted me at Audi St. Paul and was prompt and responsive throughout the process. The quote they provided was competitive and transparent, any details that were not disclosed were provided upon request. Michelle Rice was the finance manager that completed the transaction and she was sure to have all of the paperwork ready to go when I arrived which made the process very efficient. If you're in the Twin Cities area and looking for a a new Audi vehicle, save yourself some time and start with Audi St. Paul.

I was interested in a used car and had been looking for awhile. I found one online at this dealership that matched what I wanted. The process was very efficient consisting of contacting them online, test driving the vehicle, negotiating, and making the purchase. They were very professional and enjoyable to work with. After the sale I had some questions and concerns which they quickly addressed to my satisfaction. Through the entire process they were focused on providing a great customer experience. I highly recommend this dealership.

They were very friendly and helped work through the process. Spent a very short amount of time there as their process is very straight forward and efficient. Would buy from them again in a heartbeat.

I had been casually looking for just the right Corvette in my price range for the last couple of years. Finally, I found one at Ultimo Motors. It was not only sharp looking, it was newer than I thought I could afford, had just the right engine, lower miles than I thought I could get, had all the features I wanted, looked like a brand new car, and was priced right. I just couldn't believe it! What's the catch? Something must not be right! So I emailed an inquiry or two and received immediate replies from Frank Baginski answering all my questions and a simple no pressure invitation to come in and check it out. I told Mr Baginski that I live about 90 minutes away and would not be able to come in for a few days but was concerned that it might be sold by the time I could get there. He told me a simple deposit on a credit card would hold it for a few days until I could get there and if it didn't work out I'd get my full deposit back. Ok, that's easy, right? I gave him my deposit and we scheduled a date and time for me to take it for a spin. My wife and I arrived and we were immediately greeted by a gentleman named Shawn who knew our name and was expecting us. He asked how our trip was, told us that Frank would be right with us and offered us refreshments and the use of their lounge. In no time we met Frank, discussed the Corvette and it was brought out front for my inspection. It was showroom beautiful. It was everything exactly as they described it! I carefully examined every inch of it looking for something wrong and I couldn't find anything wrong! We took it for a ride all around the area. It was perfect and for a price that I found hard to believe! All I could do was smile and nod my head yes. I was sold! We briefly worked with Frank and then met with Dan the Business Manager to finish the deal. They put the license plate on the Corvette and we were ready to go. That is the fastest and most pleasant car purchase I have ever had in my 50 years of car buying! I will definitely be monitoring Ultimo Motors inventory for my next purchase. I'm confident I can't go wrong with a deal from the fine people at Ultimo Motors. I am loving my Corvette! Thanks to all! :)

Rory was the best ... Explained my options and the Mini Cooper well.

Dropped off the car for the air bag recall just after 7:30, got a ride to work from super-friendly Bill in a new Q5. At 10, received a text with a link to a video and report from the tech, explaining what they???d done so far. Nice touch! Got a call that the service was complete at 12:45. Bill picked me up at 1:15 and I was driving away with a newly washed car by 1:45! Quick and efficient.

The BEST Audi dealer! Unbelievable service, friendly staff and I got a WSJ while I waited. Couldn't recommend more highly!

I found an Audi A4 Saturday night, emailed the dealership and received a response in under 24 hrs. That Monday I went in to see the car. It was exactly as it appeared online 💯 David Truan met with me, he's very polite and told me all I needed to know about the car (he had to show me how to work the radio lol) Responsive Courteous and Patient w me even tho I was in a rush to get on the road! Thanks again David, I absolutely recommend you to anyone looking for a new or used/certified car! #WVM 👊💯

Great service my car salesman Leslie really made my car shopping experience great and was very helpful in finding me a car I and my fiancé both love

Jeff and the rest of the staff were the great! Even though there were several delays preventing me from taking delivery when we planned, they were very accommodating and understanding. I was buying pre-owned, but they made me feel like my purchase was the most important one they had. They were always very professional, and did everything to make sure everything went smooth and easy, and to make my experience very pleasant. I will be sure to see them for my next purchase!

Excellent customer service, the sales associate Vinny Cafone provided the best service I ever had.

Sales reps Ali & Colin were terrific. was looking to purchase a 2018 Q7 to replace 2017 Q7 which we had shipped to our home up north. was greeted by Ali in showroom and within 10 minutes were st the remote Audi lot. we looked at available vehicles and chose one in 5 minutes (having been fully familiar with the 2017). Came back the following day to finalize transaction and dealt with Colin since Ali was off that day. Paper work was effortless and quick. Dealt also with Chuck, the technologist, who was friendly and knowledgeable. Ted in finance was efficient and funny. thoroughly enjoyable experience.

I was suprise in a very good way about this place.Very professional quick and honest service.I will come back there if decide to buy another car in the future

I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.

Absolutely Best Buying experience. Danya was the best!! Bought my new car from out of state, as my local dealer didn't have the car I was interested in purchasing. Danya was able to work with me via email and phone, and now I am a proud owner of a new 2017 Audi. Valenti is great, anyone I know that is interested in purchasing an Audi, I will recommend the excellent staff at Valenti!

Ultra quiet Q7 developed wierd rump-rump- rump noise related to speed. Thought sure it was so expensive drive train component. Was greatly relieved problem was uneven tire wear attributed to loss of wheel alignment. Can’t imagine how that happened as we only drive on the excellent po hole free byways of New England. Alignment corrected, tires rotated and Q is good to go. Still have some tire noise, but now we know why. Oh Q is exceptional isolating road noise and absorbing bumps & holes.