2016 BMW 328 for Sale in Latham, NY

I would never choose a more welcoming staff than the guys at BMW of South Albany. Kody is the man to see if you need a vehicle, new or pre-owned!

Brad and Larry are consistently helpful, consultative and realistic about repairs and repair time. They pay attention to everything you ask to be done and are very responsive. Great customer service from this department always. They keep me coming back.

Pleasure doing business with BMW of South Albany. Courteous, friendly, knowledgeable service.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

I was looking for a McClaren MP4-12C and it was a pleasure doing business with Val. He was extremely responsive and helpful in helping me get the car inspected and transporting. Highly recommended

Arthur greeted me in a very nice manner. He was very informative! He will go above and beyond to make my purchase happen. Thank you Arthur! Sandra Waters

My visit to Northeast Acura was a first, not having purchased an Acura in the past. The salesperson, Emily Famulare, greeted me with a smile, and proceeded to explain the workings of the RDX, went over my many questions with precise answers, pointing out features that made me decide to purchase. The test drive really "sealed the deal" for me. Throughout the rest of the process, Emily, and other associates, acted professionally, courteously, in a warm, friendly manner. Five stars to Northeast Acura!

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

This was hands down the most fun I have ever had buying a car, the nicest salesperson I have ever dealt with, the fairest price I have ever paid, and the nicest car I have ever owned -- a win-win-win-win!!!! My beloved 2011 BMW X3 was one of Boston Feb. 8 black ice casualties. I wanted a CPO deep blue X3 with a beige interior and all the bells and whistles, just like the car I lost. BMW's exquisite Deep Sea Blue is not a popular color (what is WRONG with you people ¿??) I started with my Boston area dealerships, expanded my search to NH and RI, and finally went online and looked at 100's of cars within 200 miles of Boston. I finally found my dream car at Keeler BMW -- for 5k less than the runner up! So I called Keeler, and Augie (August Prager), the kindest, most helpful, most fun salesperson imaginable, answered the phone. We went over the specifics, and his car was indeed perfect, as was the price. We were able to do the deal easily from a distance, and, within a week, I was hopping an Amtrack for Pittsfield MA. Augie drove 1hr from Latham NY to Pittsfield, where he met me on the Amtrack station plateform. We put my old plates on my new car, I signed a few papers, and I was off to Boston -- with the Stewart's cookies, English muffin, and adorable BMW teddy bear Augie had waiting for me in the back seat. My car is PERFECT, as was this entire experience. I will be hopping trains for Pittsfield from now on whenever I need a new car. Augie and Keeler BMW, you have earned a customer for life! Thank you!!!

I walked into Keeler BMW and was greeted by a salesman who by far was one of the best I've ever met, he was so friendly and very helpful. He md all my needs and I drive away with the car I've always dreamed of. Thank you again Augie Prager, you are the best

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

I was looking for a small SUV with power and space, and the 2015 RDX fit the bill. Ashley Rai and her boss, Mark Verdile, were very helpful in working with me. After the sale, Ashley went out of her way to make sure I was satisfied, and followed up on my questions and concerns in a timely manner. I was very pleased with my experience at Northeast Acura!

JEFF in service was one of the best individuals I have had the pleasure to deal with. Very informative and easy having my turbo replaced. Would highly recommend the service center to everyone I know.

The repair met the estimate of cost exactly. The amount of time it took was reasonable.

From the initial phone call to ask if the car I was looking at on their website was still available to my driving away with that car a few days later, this was the smoothest car purchase event I've ever had. I worked with Jim Baker and never once felt pressured or handled. Every element of the trade in and purchase was described in detail and presented clearly. The same was true of the person who worked out the financing part of the deal, but I do not recall her name. I researched the purchase for about 2 months and their pricing was fair. The car is gorgeous, immaculately clean and an enjoyable upgrade from my old 328ix. I bought my first car 30 years ago and this is the first time that I made it through the entire transaction without being annoyed, angry or at least a little irritated by something before, during or after the sale. It was a feeling of being a customer rather than being an sales opportunity.

My husband and I were in the other day. We're trying to decide if we should switch from Mercedes to BMW. We met Arthur and spoke with him. He's very knowledgeable about the product. He's very professional and was extremely charming to do business with! We'll be back soon to make our arrangement final! Thank you Arthur for your time and patience!!!

Kudos to Larry M in service for being so accommodating and helpful. Keeps me coming back