New and Used 2020 BMW X1 for Sale in West Springfield, MA
New
$46,175
MSRP $46,175
2020 BMW X1 xDrive28i
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BMW of West Springfield
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(888) 558-8254
0 mi. from 01090
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BMW of West Springfield Review
Fantastic service that is consistently excellent
December 3, 2018
Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sale.
I had an issue with my 335i that was never before seen by myself (an automotive broker) or the service department. After changing plugs and coils (by myself and a master mechanic with whom I regularly work), the idle went to 6500 rpm.
The team at Gengras methodically hunted down the issue. They kept me updated daily and provided a loaner while my car was being worked on. They were beyond friendly and always answered any questions or concerns I had.
They went above and beyond for me and my car going so far as to talk directly to the engineering team at BMW in Germany so they could remote diagnose the issue. When I got my car back all the issues were corrected and it now drives like a new car.
I have had hundreds of service appointments over my 30 years of car ownership and this service department is professional, friendly, easy to work with, and goes above and beyond consistently for even the slightest concern.
I cannot recommend them any more highly. A huge thank you to my warrior service advisor Joshua M and my technician and miracle worker Alan. You have a customer for life.
New
$44,745
MSRP $44,745
2020 BMW X1 xDrive28i
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BMW of West Springfield
() -
(888) 558-8254
0 mi. from 01090
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BMW of West Springfield Review
Best experience to date!
December 3, 2018
I inquired about a car from Cars.com and within the day someone from this dealership contacted me. Bryce and I chatted over phone calls, emails, and text message. We were able to get all of the negotiating out of the way, appropriate paperwork done, and in full agreement before I even sniffed the door at the dealership. I was in and out of the place in less than 2 hours. When was the last time did someone ever buy a car from a dealer in that kind of time? Probably no one. Top notch service, eager to work out the best deal and completely comforting. No sneaky stuff there. Financing was a breeze. Nothing negative about these guys. Amazing experience. I will go back.
We found additional vehicles that are close to your year range.
BMW Certified
$30,440
3,792 mi.
2018 BMW X1 xDrive28i
Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
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- Free CARFAX 1-Owner Report
BMW of West Springfield
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(413) 240-2780
0 mi. from 01090
Authorized BMW Dealer
Certified Pre-Owned
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2018 BMW X1 xDrive28i Review
The best car I have ever had.
May 7, 2019
This is a excellent vehicle, comfortable and a great drive. The seat belts
are difficult to reach and road noise is a problem. Everything else is good.
Used
$23,495
39,413 mi.
2018 BMW X1 xDrive28i
Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
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- Free CARFAX Report
Mercedes-Benz of Springfield
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(888) 386-6265
4 mi. from 01090
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Mercedes-Benz of Springfield Review
Superior Service from Quality Brand
December 3, 2018
Needed to get my car checked as engine light was on. Snowy morning arrived early and service team was there with smiles and good morning greetings.
Explained situation, checked Warranty, processed paperwork in limited time. Car pulled right in to get serviced.
Service agent was Scott S., was very informative and explained what the process is with car and showed me around the facility and showed where the waiting area was. I must say the coffee was awesome...need to find out what kind of coffee it was.
Every person who walked by area greeted me and asked if I am ok. Was very nice!
I met so many wonderful people sorry to forget all your names.
After time I was told what needs to be done and the time it will take. They responded with a loan car so I can get something to eat and take care of some personal business.
They communicate via text or email which I thought was great. Also creates a customer relationship with Service agent! Thanks Scott!
Great job all around.
Clean facility!
Professional Feeling
Brand Focused and Served. This is why they are Mercedes Benz.
Very hospitable!
Great communication.
Provided options!
As far as questions regarding car...If they don’t know they will find someone who does know. This is a huge key to success in any business, as not only are you getting the customer the answer but the employee that didn’t know...does now. ¿
Smiles really help set the comfort zone being in a good place.
Car details were explained.
Provided contact info!
Got myself a cool hat and was on my way!
Said see you soon...but not too soon...I hope they understood...lol ¿
Thank you!
Danke schön!
Rolf J Weithofer
PS let me know if you will be showing German World Cup Games
2018 BMW X1 xDrive28i Review
Love my new car!!
April 29, 2019
The ride on my new X1 is superb and I live the interior! The windshield seems larger and the “creature comforts” make all the difference especially for those of us who live in cold climates. In addition I live all the tools that help you park and being able to open the trunk hands free is a big plus!
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