very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 26, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
I live in the South Bay area and I drive to Pacific BMW...
by V_Manta from DealerRater.com
September 26, 2018
I live in the South Bay area and I drive to Pacific BMW for sales and service needs. I has been with this dealer since the mid 80's and have purchased all my BMWs from them. Whether in service or sales, I am treated with respect and honesty, which I value most, especially these days. I highly recommend this dealer.
I came here to buy a car well over a year ago now.
When I walked into Future Auto Sales, I was greeted by a salesman who didn't seem like he was pushing to sell me a car, and really wanted to make sure I got the exact car I wanted. Both Jesse and the owner of the dealership, I believe Arthur was his name, are extremely nice and helpful. By the end of the day, I left with my car and felt like I had make a few friends. Furthermore, they've even given me great deals on oil changes, which is great because I live so close by. If you're considering this dealership, I highly recommend it!
great service. got a loaner without an appointment in one...
by lomike from DealerRater.com
September 26, 2018
great service. got a loaner without an appointment in one day. i thought their pricing is okay and not too bad and got a free car wash too. All bmw service depts are pretty expensive to start with. I also test drove 5 different cars and love the new building but parking is tough to find around brand blvd. area.
They were amazing people that helped me get car that same day and they helped me out with everything and explained everything to me in detail because this was the first time I had bought a car. They are wonderful people and I would gladly go there again with Hilda, Octavio and Bryan.
I'm writing this review specifically for RAY!
Not only has Ray helped me pick out the best car, gave me the best deal possible on the car (i know so because I compared the prices of the SAME CAR from 3 different BMW dealerships) and patiently answered all my million questions (since its my first car), BUT he also want out of his way and responsibilities to help me be approved by the bank that did not want to initially give me a lease because of my financial situation.
So, if you need a new BMW, go to THIS dealership and ask for RAY specifically. Your experience does not depend on the dealership- it depends on the DEALERS.
So, if you want to get a car of your dreams, Ray will do everything for you to be able to afford it!
I wish that this is not only read by the customers, but also by the BMW Beverly Hills management because this guy needs a raise!
I felt great to get my first BMW in Beverly Hill dealer. The purchase process was easy and fast. However, the agent didn't pay their passion on their sell, the only thing they care is asking you to purchase a car.
Jonathan was a pleasure from the very first phone conversation. I was inquiring about a used car that was in pristine condition and he was able to hold the highly-sought-after car for ME and ONLY me, even after he got stampeded with interest! He was exceptional and even had the car detailed, scratches buffed out and sparkling like it was absolutely new. Thanks Jonathan!! - Super Happy 2006 Lexus IS 250 Owner
I purchased a used 2016 BMW 328i from BMW of Beverly Hills on Saturday. I received VIP Customer Service from both Matt and Charles!! They are extremely Professional! I HIGHLY Recommend Buying a new or used BMW from Beverly Hills BMW!
Had THE BEST experience with this dealership from first contact via the website w/ Dave Petty all the way until I drove off the lot w/ my brand new 2018 Disco Sport. I found the car online and made an inquiry via the contact option on the site. Dave called me within minutes and started working on a deal. I had NO idea it would be so easy and smooth. I was actually dreading the process. Dave made it so painless and very enjoyable. I had a few exchanges with Dave and the deal was done. What a relief! I came in signed a few forms with Dave and a few with the Finance Mgr, Fay who was also very pleasant. There was no hassle, no bullying, no intimidation just pure professionalism. I am so grateful for the experience and happy with my new Disco!
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
I test drover a car there. They offer salvaged and used cars, great cars great condition. Let me test drive it before checking my credit which was nice of them. I did not get approved but thats okay I will be back in the near future.
I worked with John Won and Henry Wu. Both were very responsive and easy to work with. They got me the car I wanted at a great price. They delivered the car to my office. The entire transaction was quick, easy and painless.
Great experience. The dealership had the 3 series I was looking for. It was the best deal in town and customer service. Thank you Manny for making the process easy. Also, the facilities are amazing. I will definitely recommend anyone I know to go there.
I have I have owned or leased BMW’s since 1974. I as was in the market for a lease with some very specific targets. They beat my expectations with ease, class and quality. I found the deal I wanted on their mailer with an almost unbelievable deal. The dealership was spotless, my agent, Manny was exemplary and everyone I met there from the administrative assistant to the Sales manager and Finance manager were all gracious and helpful. I was in and out in about two hours with a better car that I rolled in with paying less per month than on my previous lease. Nice.
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