Used 2020 BMW X2 for Sale in Rochester, NY

I deal with mike Lawson and Travis and I always have a good experience. I even had requested a rental and there weren’t any but they still worked with me to get me one. The girls that are at the counter for car rentals are also so nice and helpful!

Amy was absolutely phenomenal!!! She kept us informed through the process of replacing the engine to our X3. Amy is a true professional and I would recommend anyone to get her as their car care representative. I give her a 11 out of a possible 10!!!! The neutral rating on question number 2 has absolutely nothing to do with Amy's performance but more to do with the car, I would not recommend a BMW to a friend.

We were in need of a car after someone hit my wife's SUV and totaled it. I searched on the internet, and saw a car I was interested in at Hannah's. We went down there and they were super busy, but they found the time to stop and help us by letting us test drive the car, and taking it to our mechanic for him to give us the thumbs up, or thumbs down. We had the car for over half a day, and Hannah's did not call or bug us. We got the thumbs up, and have now driven the car for over two years. The only problems we've had were with sensors, which couldn't have been seen during the inspection. We fixed the sensors, and the car rides like a dream. Thank you Hannah for your professionalism and service. We'll definitely shop there again.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I visited a different dealership last Saturday and was not impressed. Even though I had driven 2 hours to get there, I walked on the deal anyway. Sunday I scoured the internet figuring out what I wanted and who had it. Around 1am Monday morning I had picked out a V6 Passat at Hanna Imports and sent them messages to schedule a test drive for Monday afternoon. First thing in the morning I was scheduled. I showed up early and had a look at the car. When I walked up to the office I was greeted warmly and set up with Gil Parson as my sales guy. He had an enthusiasm for the car and for cars of that type in general so we hit it off great. After the test drive while my trade was being evaluated (they offered me more for it than anyone else) someone else came by to look at the car and was sad to learn I had gotten there first! Gil offered to go over the CarFax with me and we found that some bumper damage had been repaired at a VW dealership. No problem. I was surprised when they stuck to their internet pricing because that never seems to happen! And a free 12-month warranty to boot! I asked for a detailed breakdown and found they had a dealer credit program that pays $5,000 on top of what the insurance company totals the car out to be if it ever gets totaled! I didn???t opt for that though, because I tend to go where the cars I want are, and they had no problem with me declining it. They were also able to work with my own bank for financing, so you military types have no fear, they work with USAA! They then took the car I was buying and put a full tank of premium gas in it for me, and then had it detailed for me! This is after 7pm on a weekday. Once the deal was done and it was time to hand over my trade I was assisted by Gil in moving my plates and any other items from my old car that I could use on the new one, and then he moved the old car up under the lights by the building so I could park the new one next to it and he took my picture for me to post my purchase on Facebook! He stayed super late to make sure I was taken care of, and I got a great car from great people at a GREAT price! I???d recommend them to anyone... but make sure you get there fast to get the car you want!

I was referred to Perillo BMW when considering a trade in at the end of my current 3/yr lease. I was greeted immediately, given laser focus, undivided attention. I expressed that my needs had changed a year ago due to a career move to real estate and that I had been vacillating between replacing my 300 series convertible, as I desired, or getting an SUV as I "should". They listened, they asked me several clarifying questions and the solution became clear, and I selected a larger 400 series convertible which fits my lifestyle and my new business. My financing needed attention since I was in the early stages of my start up company, they worked diligently and it was remarkable smooth and swift. I would recommend this dealer 10 times.

I got in touch with Dawn and Jason threw email, Jason was able to answer all my questions, communication was very professional without being pushy. Thank you

Just want to send out a thanks to Zoran Knezevic for his outstanding work and facilitating the job of me obtaininng my new Chevy Silverado 2017. Zoran demonstrated that he is passionate about his job and was there every step of the way making the process simple and fast. Will definiteley ask for Zoran again in the future!

Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him. Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.

This was my second time around purchasing a car with Mr. Yarbough and I will love to state that he did a phenomenal job once again. I was in a very tight spot and needed a car right away( but not just any car), I had a car event approaching in 4 days and needed to get myself back into another Ultimate Driving Machine for the show. I was panicking to the point I had second thoughts about postponing the event due to not having a car, I informed Mr. Yarbough of the short time and he took action RIGHT AWAY... 1 day went by and Mr. Yarbough was able to place me in my brand new 2018 430i GC for my event appearance. I have been driving my 430i GC every since and all I can say is Thank You Chris, you???ve once more help a brother LEVEL UP haha !!!!! 🙏🏽🙏🏽 #Greatful #AmazingSalesGuy #MyCarRepresentMe

Just purchased a brand new MINI at MINI of Wichita, couldn't have gone any smoother, the price was given upfront with no back and forth. Financing was straightforward (didnt have to see another person, my salesperson handled this). Will go back in the future.

i arrived to this dealer and everything seemed very organized, I was greeted by a gentleman, I believe his name was Chris, and he took care of all my needs in a very professional and timely manner. Definitely coming back when it's time for a new car. Would recommend.

From a person who has an adverse reaction to car shopping. It was a smart smooth professional transaction from the Initial email contact exchange with great follow up to setting up an appointment for a test drive, meeting us at the dealership, being 100% available on short notice on a Sunday. This is our third BMW. The last one was purchased at this dealership as well. We have never had a bad experience at BMW Northwest. And the sales staff have been there for a long time not a lot of turnover which speaks volumes about the leader ship and the owners of this dealership. No nonsense no BS, no pressure. We fully intend to purchase our next vehicle at the dealership. I would highly recommend Mark Rauschert. BMW northwest customer service were given Nordstroms a run for their money. Too bad they don’t sell luxury shoes and handbags.

Everything was easy and seamless in the acquisition of my new X1 @ Portland BMW. Tyler even delivered my new car at my home. I got a great trade in deal on my old vehicle too. Could not have been better. Eric Devier, the in-house genius, is worthy of the title. He knows his stuff, answered all my questions and helped with all the set up-- which is especially helpful if you're a techno-phobe like me. When I have a question, Eric responds quickly-- much easier than trying to find the answer in the manual. Loving my new car and my entire experience at Portland BMW. The 'only' problem is I'm getting spoiled. I now expect other service providers to be just as good (e.g. Comcast, Verizon, etc) and we'll, that's just not likely. 😊

I purchased my 2016 428i a couple months ago, but due to my crazy schedule, I wasn't able to sit down with Eric until just recently. Had I known how helpful & informative this session would have been, I would have made time for this important service offering! Eric immediately put me at ease and explained things in such a manner that was simple & straight-forward. My new BMW has so much functionality, and Eric helped me take advantage of these exciting features. Thank you, Eric!

I went to Rusnak for the first time and was greeted by Chris. I was unaware of the 530e as I was coming off a domestic hybrid and wanted to stay in that genre. He took me for a test drive, wasn???t pushy and we had the deal done in about an hour (excluding the 2 hour wait for financing which says a lot about their volume). I will definitely return to Rusnak, hoping that Chris will still be there in a couple of years.