I have had a few issues with my car. I will most likely never purchase another Buick but the service team is great! My advisor goes above and beyond to assist in getting my car repaired. Thank you Mark for your customer service.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I went in to find a used car that I saw online. Marc was very helpful and didn't use any pressure sale tactics. He was quick to respond to my initial inquiry and follow up afterward. I haven't purchased a car yet, but would definitely return here.
I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I had an excellent experience shopping for a new car with Troy Massey. Absolutely stress free, quick, very professional sales process. He found all available discount options to match my expectations. Everything was handled in a timely and professional manner. It was my best shopping experience!
I live in houston and I went home for the holidays to visit, decided to go car shopping and this was my last stop after going to 4 dealerships, I knew what I wanted and Robert was my salesman! I have never been so pleased in my life, no hassle, great communication and fast process! Robert was a God send because by the 4th dealership I was done. There are not enough words to explain the whole situation but if you're looking for a salesman with a beautiful spirit then Robert is your man and a MAN of his word! I will definitely tell everyone I meet about my experience, word of mouth is the best advertisement! Thank you again Apple leasing
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