Used 2017 BMW X5 for Sale in Ann Arbor, MI

We stopped in to BMW of Ann Arbor to get our car from the Service Department. Looking to get out of this car we were told that Mo Beidoun would be a great person to work with. Unfortunately this day was Mo's day off. A call was placed to Mo by the Service Department and within an hour Mo was there on his DAY OFF to meet with us. Mo is a great asset to BMW of Ann Arbor and expresses a genuine car and concern for the customer. He made us feel comfortable and not pressured in any way. I would definitely work with Mo if you get the chance. Not to say the other Sales Persons aren't good, but Mo is just this exceptional. Thank you Mo for being you and being Great! Part II of my review Service - Dusty Harrison When you purchase/lease your new/used/CPO BMW from BMW of Ann Arbor you MUST take it here and have your Service Manager be Dusty Harrison. I've been taking my BMW to Dusty for 5 years and he is always ABOVE and BEYOND any expectations I've had. He has taken care of me and my wife on NUMEROUS times and to us, he walks on water. Dusty is a true professional who cares about his customers and strives to make them happy. The combination of Mo bringing in customers and Dusty keeping them coming back is a recipe for success. Dusty is literally the only reason we kept coming back. Again, not taking anything away from the other Service Managers, but Dusty is a 12 on a 10 point scale. If you don't believe me, give it a try. He won't disappoint you nor will the friendly staff (Carol Leisure and Poppi). Attention Mr. Wade - Your biggest asset is Mr. Dusty Harrison, please take care of him.

I have owned this car for 2 years now and I have driven it for 25,000 miles. I am overall pleased with the car. In fact, I test drove it by chance, more out of curiosity than anything else, and I was immediately won over and decided to buy it after trying a shortlist of about other 10-12 SUVs. Is it perfect? No, but it is not half bad either. FUEL ECONOMY. I have the 6-cylinder, 4 wheel drive model. I drive about 30% city and 70% hwy. From LA to SF I have achieved 25.6 mpg on all hwy by exploiting the coasting ability of this heavy vehicle. Overall, at 25,000 miles, my average is at 22.2 mpg. Pure city driving is painful and I do not think one can achieve more than 16 mpg. Definitely not more than 17mpg. The tank is large and the range is excellent at over 500 miles of pure freeway/highway. I do not drive slow. In fact, I have taken it to over 100mph and I like to drive it in sport mode on the local canyon roads as well. However, I do not accelerate and brake all the time. COST OF MAINTENANCE SO FAR. So far $0 as it is still under warranty. Brakes... at 25k miles, according to the computer, I have still 18k miles left on the front brakes and 28k miles left on the rear brakes. So, you do the numbers. Tires, I am afraid that the Pirelli run flat tires it came with will probably not last for more than 40-45k miles. That I am disappointed. I was hoping for at least 60k miles, frankly. In 2 years I have never burned rubber as, frankly, I could not care less. 2 oil changes (free). According to BMW my driving is much better than average and the computer asks me to change the oil every 11.5k miles instead of the more typical 10k miles. COMFORT and RIDE. I do not like the standard seats one bit. Ugly and uncomfortable. I immediately went for the luxury seats which allow for seat extension and multiple contour controls. BMW should be ashamed to sell a car in that price range with those cheap standard seats. That cost me an additional $2k, but I have not regretted it, not even for 1 second. The ride is comfortable, but on bumps the car is not very pleasant, not at all. My old Honda CR-V is way more comfortable going over bumps and I can even take the bumps at higher speeds than with my X5. Noise insulation is excellent though. Not like a $100k+ car, but excellent. The Jaguar F-Pace, for a comparison was 2x noisier than the X5 when I test drove it. Beautiful car, but too noisy, frankly. Passenger seats excellent and so are the back seats. Sometimes when I need to work on my computer in between meetings I seat there and it is very comfortable (I am 6'2"- 240). Cargo space is not huge, but more than adequate for me. Third row of seats is of no use to me and so I cannot comment on that. ISSUES. Nothing mechanical or electrical, thankfully. During the first year, on several occasions, we experienced an extremely unpleasant smell coming through the A/C or ventilation system. In a few occasion it was so bad that we had to open the window. I am not dreaming it as my wife and, in one occasion even a passenger in the back seat, reported it. I felt ashamed to have a passenger experiencing that. It was bordering the nasty. Of course, when I reported to BMW, they had no idea, but other people I know with the same or different BMW models reported a similar issue. Is it condensation during the hot days of Summer? We do not know although we experience it mostly in the hot days. Another issue is with the stop and go. No complaining about the feature, but when starting uphill, even slightly, often the car produces a short cranking noise. Never happens on flats or downhill, though. BIGGEST SURPRISE. It is not a cheap car to use, but I was surprised by the cost of the license plate sticker which, in California, comes to almost $600/year. Insurance was also a surprise, although I was kind of prepared for it. I carry a good amount of insurance but, even with a clean driving record, I am shelling out around $2,400/year. When I compare it to my Honda CR-V, the only huge difference is the collision entry. AAA told me that X5 are very expensive to fix and therefore the high price. FUN FACTOR. I will not deny that it is a fun car to drive. Besides, I had to buy it after test driving it for 1 week (car rental). However, the 0-60 in 6 seconds is nothing to brag about. With the bigger engine it would be a different thing, but that model has many more issues and fuel economy is horrendous. In sport mode it is quite a bit of fun!

I purchased my 335 CPO from this dealership and I don???t think my experience could have been any better. Alex, the sales representative was absolutely fantastic. He was very knowledgeable and not at all pushy. I have been visiting multiple dealerships but never got the knowledge and friendliness I got here. You could tell how much love Alex has from the brand right away. He drives one, and knows all there is to know about thes cars, the mechanics behind them and what makes them amazing automobiles. Also, as I have stated, Alex not being pushy let the car spek for itself and made me trust him even more. I entered the deslership with the idea that all car dealers are xxxxxxxx and left impressed with the fact that it was not true. To say the whole staff went above and beyond would be an understatement, and I am grateful and happy to now be part of the BMW family. I would recommend this dealership and especially Alex to anybody in the business to buy an amazing driving machine. Also, the financial manager (Ray) made time to meet me at a personal level and also made extra efforts to make sure I was getting the best financing possible. As I for some reason got denied for the credit he made sure it was not a mistake (which it turned out to be) and i left home with the car of my dreams and a great deal all thanks to him.

This is a great automobile, after having a larger SUV, this automobile will save on gas and space in our garage. I'm excited to own the BMW X5

Had routine service done to my car on (3/8/18) at BMW of Ann Arbor. As typical a very positive experience. Derek West, the Service Consultant who I work with, does a great job of blending responsiveness, professionalism and thouroughnes and is always a great ambassador for the dealership.

X5 D Xdrive. Most every option including Dynamic Handling Package. We get nearly 35 mpg with a 5,000 lb truck! We pull a 5,500 boat with ease. Mind you we stick to the right lanes and keep the speed down to around 60. This is a very comfortable people mover and a strong work truck when needed. We had problems with either tires rims or both early on but thats corrected and rides smooth like a BMW should. Very pleased overall.

This is a beautiful car, drove amazingly! I would definitely recommend. It was big enough for my family. It fit all my needs that I am looking for in a car

Great luxury SUV. Fit and finish in the 5.0 is premium. Brakes aren’t as bitey as I had hoped but likely due to the auto start/stop regeneration features. Tech is simple and intuitive. Great all around vehicle.

great quality, fun suv , well engineered. bmw of peoria was an excellent dealership and I highly recommend them. Neal was an excellent sales associate

it is a great car with all the bells and whistles!there was a small problem with the satellite radio and the dealer repaired it in an hour.

I am extremely pleased with my new 2017 Cadillac Escalade, and my purchase experience with Suburban Cadillac of Plymouth was excellent, from start to finish. Jason Delaney was my first contact, and I could not ask for better treatment, assistance, and guidance through this entire experience. As I discussed with Jason, I had set up an appointment with one of your competitors, but decided to check with your dealership, hours before going. Jason returned my call, and based on my discussion with him, I decided to change course and work with your dealership. Jason was personable, very knowledgeable, and professional, and worked to make (an experience I usually dread), very comfortable and productive. I give him my highest recommendations. I also want to acknowledge the great job Jason did, in finding and securing the specific vehicle I was requesting. He was knowledgeable, responsive, and focused, which was reassuring. I have been looking for a new vehicle, to replace my Cadillac CT6 which has been in an accident. I came to your dealership, pretty certain about what I wanted, and just needed to get a closer look and a test drive to be certain. Your finance manager made the completion of required paperwork, a painless and efficient experience. He was prepared and highly knowledgeable. I was very impressed with all of your team, including those I met and those who assisted me, at different points in the process. Jason also was very efficient in providing instruction and review of my new Escalade, and I am very grateful, but still learning the all the new toys. I am looking forward to my many years with the Suburban Cadillac of Plymouth, and using your service staff, to keep it in great condition. I plan to refer many friends and co-workers based on my positive experience. -Mark

Love the X5 Best car ever It is one sweet road hugging suv and I will be hauling my bikes and grandchildren for many years to come

Loved this car, had all the features and horsepower that I expected. Very roomy and would recommend this car. A little high on price, but a good investment.

We looked for quite a while. This came out on top. We got every option except B&O sound and pedestrian warning. Love the ride and handling with the Dynamic Handling option. The ACC Stop and Go is handy too. Have towed a 5,000 lb boat with ease. Have gotten up to 35 mpg at reasonable speeds. Oh, ours is a diesel. No regrets but not broken in either with only 4,000 miles.

Nice SUV. Love the options and speed. Great handling and good in the snow. Excellent sound system and great to have the 3rd row. Some minor issues with blue tooth.

The x in xdrive means all wheel drive. The d in xdrive35d means diesel. I have a lake house 92 miles from my main house so I will greatly appreciate the fuel economy. I have a very steep hill to climb just before the lake house. Hence AWD. Also, don’t let the diesel scare you. I really couldn’t tell when idling and the performance and acceleration are awesome.

I love this X5 and plan to have it for many years great people hauler and gets my bikes and grandchildren to many wonderful trails

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This XUV met me needs for a sporty utility vehicle with plenty of rear seat room. Quick from the start, handles great. Apple Connect was a plus.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Recently purchased this vehicle. It drives and rides great. Superb acceleration, handling and braking. It is very comfortable, quiet and has many creature comforts including four zone heating and cooling. I highly recommend this vehicle.

Vehicle service was quick and performed well. Had an oil change, tire rotation and a rattle diagnosed and fixed. The vehicle service was completed well before the promised completion time. The service consultant (Kevin Bright) was friendly and efficient and processed my request quickly.

Turned out to be even better than I thought! Many Bells & Whistles that I look forward to learning about! I look forward to my enjoyment with this vehicle

Mark and the awesome sales team were very helpful, honest and quick. I knew what I wanted and they made sure I got it. Thanks Guys! Keep up the great customer service. I will make sure I pass the word the "Twin Auto Sales is the place to purchase a clean used vehicle.

Bought as a "new" dealer loaner with 0% BMW financing, May 2018, trading 2015 X3 with 60K. 26 mpg commuting 50 miles each workday, 30-32 mpg on the road for this large SAV. Rock solid, tight and SO quiet. M Sport package makes for a classy interior and exterior. Ride is a bit stiff, but if you enjoy driving, BMW is the brand. Hope to drive until similar-size BMW electric with range and self-navigation comes along.

Best Ford Dealership in Michigan! We drive from Roseville to purchase our new vehicles from here. Largest selection, and the best deals. They dont push you into making a purchase you dont want, and treat you like family.

Nice performance for a large heavy vehicle. Interior is nicely finished, just does not compare to our Mercedes ML 350 as far as quality. Purchashed for winter drives to Sedona where we have occasional snow, like the all wheel drive.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Plug in mode gives 25 miles which is good for a short commute. I was surprised at the power in EV mode. Nice comfortable ride.