Used BMW X5 eDrive for Sale in Valencia, CA

My ratings are based on the Service Department and Cashier only. Service Department is great. Chris Rawlins was my advisor for the second time and he is very pleasant and professional both times. Melissa (?) at the cashier's desk is very upbeat and helps make the experience a very positive one. Parts Department is a different story. I ordered a new key on September 2 and was told it would be available in 2-3 working days - and they would call when it arrived. On September 14 I still hadn't heard from anyone in Parts, so I called to see if the key was in. I was told it was, so I made an appointment with Service to program it the next morning. When I arrived the next morning I checked in at the Service Department and was told to pick up the key at Parts. I walked to the Parts Department and the buzzer went off when I entered. No one was at the desk, but I figured that the buzzer had sounded, so someone would be there shortly. I could hear movement behind the partition. After 3-4 minutes (seemed like a lot longer) I finally called out "hello" and someone called back "be right there". After another 2-3 minutes someone helped me. While waiting I noticed that the lobby floor was dirty with paper scraps, dirt, etc. The display for floor mats was disheveled and my overall impression was not very good. I have had my cars serviced at Valencia BMW many times over the past few years and have always thought the Customer Service was outstanding, but I think Parts needs some attention.

40e doesn't cost that much more than the 6 cylinder and I am averaging 45mpg. Nice federal tax rebate and I get 800 miles on a tank of gas. Plus parking spots reserved for charging are generally primo and available. This car is the same 0-60 as the 6cyl, but smoother and quicker off the line. I just use a standard outlet in my garage, so a full charge takes 7 hours over night. Public charging spots are 3 times as fast. I take the car on road trips without charging and it operates like a normal X5. No downside to getting the hybrid that I can tell.

I am very pleased with my service advisor and my service experience. The service team were all very accommodating ~ it is so-o-o-o helpful that they give you a car to drive~ that's awesome! I particularly like the fact that BMW refers to us as guests and not customers. So far, everything seems to be working fine ~ still have some big ticket items to do (one at a time - my baby girl is older, so there a few items that need attention).

I commute through Boston round trip to New Hampshire and this car has helped keep me safe and comfortable with some of the most daredevil drivers on the road. The visibility is excellent and the emergency braking has saved me when abrupt lane changers dive in front of a line of cars going 70 in the tunnel. The car is fun, with a lot of gimmicks and convenience features. It takes a while to learn how to use all these, but that keeps things interesting. Local driving is cost-free with the E-drive too.

Had an overheat warning pop up on the display on the way to my father's house (long trip). Swung by without an appointment, given a loaner and peace of mind to continue my day/weekend while they checked the car. Found the issue along with other minor issues, and all serviced within an outstanding timeframe. Thanks again! HG

I have been to several dealerships while searching for a new car and this, by far, was my favorite and it's where I will return to purchase my car. They had the selection I had been looking for, the sales team was helpful & knowledgeable, without being pushy and they have proven that they will work with me on my financing criteria. What more can you ask for?

This car serves all my wants and needs in an suv. Fun to drive, stylish, plenty of horsepower and great fuel economy. It's so light and responsive at the wheel. It handles like a sports car, but has the fuel efficiency of a Honda Civic. The electric battery comes in handy driving in town or stuck in bumper to bumper traffic. Very comfortable ride. My family love this car. I would recommend a test drive to really appreciate this car.

Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!

The BMW X5 (hybrid version) meets all needs of a luxury SUV. Smooth drive, technical features - makes it very safe, reliable and comfortable. Highly recommended.

I went to Rusnak for the first time and was greeted by Chris. I was unaware of the 530e as I was coming off a domestic hybrid and wanted to stay in that genre. He took me for a test drive, wasn???t pushy and we had the deal done in about an hour (excluding the 2 hour wait for financing which says a lot about their volume). I will definitely return to Rusnak, hoping that Chris will still be there in a couple of years.

I love my new Beamer! It has been awhile since I decided to just do it! I’ve wanted a Beamer for as long as I can remember. You really don’t and shouldn’t wait until you are 65 years old to own the car of your dreams! I love my new car. It has tons of room. I chose the one with Many safety features. Has Apple CarPlay, I can even see how fast I am going by simply looking at the road straight ahead. A feature to love. The seats contour around your shoulder giving a more comfortable ride. The 20’ wheels are as stunning as the Car it’s self. And did I tell you that it has style and is awesome. Is a total must have too! This car is classy and I like classy All the way around, ALWAYS. LED lights inside and out! Automatic lift gate with a truck bed like pull down Which helps if you are loading something in your vehicle Like groceries or a piece of furniture you just bought. Room, style and awesomeness sums this car up to a T.

My Names Robert Ferrell I leased my 2nd BMW from Pacific BMW my experience with this dealership was amazing , I found the dealership on TruCar from the onset of researching the best car for Pacific was the only dealership that truly worked the deal with me best price and best service , I picked the 550i which is a dream car , the numbers were right and I got everything I wanted from a new build from being shipped overseas to getting to me in LA the whole process was seamless ,Steve Saroyan is a wizard , an amazing person it was like buying from a friend , a good friend he answered from what I estimated I sent 120 emails of every nervous question I had ,when I thought I was annoying,Steve assured me I was , he is the Man !!!!! On August 19th I picked up the 550i ,I swear they made me feel so important at every step , his manager Armando Leyva was attentive and the best at making the lease easy to do Armando is amazing with Steve they were the best dream scenario you could ever have on getting a car deal done , thank you Steve & Armando , I took my time to write this because y'all made me feel like a Rock Start .... Buy from Pacific ! Ask for Steve Saroyan !

I Was expecting better mileage than my previous 2013 X5 Diesel. Electric mode is quickly drained going short distances and far from the advertised 52 mpg. Considering the difference in cost and some functionality, the X5 Diesel is a better option. The engine light has come on 4X’s after less than 4000 miles, consequently it has been in Service for weeks at a time and they were unable to diagnosis the problem. Needless to say I am concerned on reliability to drive the car a long distance.

Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert!

The vehicle is stylish, comfortable, beautiful, functional and performs well. Dream car with luxurious detailing. Just what you would expect from a European car maker. This is my third X5. Each one has improved over the years and I love the new improvements, such as the touch screen features and so much more for 2018. Lots of safety features and improved navigation system. Heads up display and so much more. This vehicle is sporty and fun. Just the vehicle for me! I've had a BMW since early 2000 and I don't think I'll ever own any other brand.

The BMW I have now is my third one since 1987. When I have had my vehicles serviced I have been very satisfied. My last service visit in March of 2017 what I expected of Pacific BMW. Ms. Amie Gasabyan was my service advisor who I always have a pleasure working with. She is professional, always keeps me informed, and provides courteous and efficient service.

Arman is a pleasure to work with. He explains every repair, the pros and cons of completing the repair so that I can make an informed decision. People think I am crazy for bringing my car into a dealership for servicing because it is so expensive...but I trust Arman and that is priceless.

Thank you to Marco Fausto and his mechanics team. Marco was extremely polite, professional and fair. Marco is an asset to BMW USA, he represent the spirit of quality and service that BMW has. Go Marco Fausto

I'm always happy to deal with Gilbert Pogosyan and the crack Service crew at Pacific BMW, I've been going to them for six years now, Great people and great service !!

I have been driving BMWs for about ten yrs. This is my first SUV . I didn't expect to love it as much as I do. this is also my first hybrid and am very happy with my mileage.

My service advisor was Jim Cornell. I arrived 15 mins. earlier before my 845am maintenance appt. and was greeted promptly by various staff members. Jim was exceptional in his customer service, was highly knowledgable about what maintenance my 2006 car needed, quoted me a good price on the possible costs of my services and constantly updated me on the progress of my car as I was waiting in the waiting area for 3 hours for my repairs. The waiting lounge was clean, had complimentary coffee, teas, cookies, had multiple tvs. It was great just to sit for 3 hours and read my magazines that I brought and get a time out from school, work, kids, etc. It was actually nice just to do nothing! :) My car was given a complimentary wash and they even polished my wheels and tires. Jim and the staff were amazing and I trust them with anything my car needs. They don't try to "upsell" you or be too overly pushy about anything. Great teamwork overall at this facility!

It’s PERFECTION! It a very smooth ride and handles effortlessly. I’m spoiled for life. It’s such a pleasure to drive. I now like drive. It’s such a spacious vehicle inside even the passengers love the space.

My car was serviced in Valencia BMW ! They all we're outstanding and profitional ! Very nice place! Brian Hough made sure all of our needs were meet! Even a car to get around! And theJob service on my car was outstanding by there mechanics i must say I was very happy ?? I had never been here before ?Yes I was worried because I just had it serviced in VanNuys for the same thing ? ! And +I just moved to Lancaster . I thank the Lord for putting honest great people in my path to take care of our needs. BMW you have great outstanding people working for you that is very important. Thanks Brian Hough and Team work ????very ?pleased ? ??*********

This was one of the easiest and most enjoyable car purchases I have ever made. I found the car I liked on Century West???s website and contacted them for more information. My salesperson, Mark King, checked on the vehicle and set up a time for me to come see it. He followed up with me regularly by text, and he had the car waiting for a test drive when I arrived. After we drove the car, it took only about 30 minutes to finalize price, set up the financing, and sign the paperwork. Thanks Mark and Century West BMW!

Had a wonderful experience buying a factory-built to order 328i through the AmEx car buying program (look online for the AmEx program instructions). I do have an AmEx card but I don't think you must have one as no one ever asked me for my card number (online or in the store). Darren Evans at Rusnak gave me the lowest quote by thousands of dollars compared to other SoCal dealerships in the AmEx program, and also compared to 2 other car buying services. Because it was a custom-built car, I was afraid there would be no "deals" and the price would be very high. This was definitely true with the other dealerships' AmEx quotes, and also from the other 2 car buying services. I don't know how Darren did it, but he gave me a great price which was most definitely a "deal". I am a very busy professional, and I really appreciated the excellent and courteous service Darren provided. I met with Darren in late January and placed the order for my car. Darren updated me via e-mail every step of the way as to the day my car was built in Munich, the date it shipped out of Germany, and the date it arrived in Port Hueneme. I picked up the car at Rusnak 8 weeks after ordering it, and it was absolutely perfect and exactly as I had specified. Darren is such a professional and absolutely wonderful to work with. My introduction to my new BMW and all its amazing technological features was provided by Jess, my assigned "BMW Genius" and he was also wonderful. Jess is extremely knowledgeable and was very patient with all the questions I had as the technology has changed so much from my previous BMW, which is now 11 years old. You will not go wrong working with Darren and the great team at Rusnak.

Your whole staff was extremely friendly and professional from the minute you drive in. The girls greeting you and guiding you in the right direction to the minute your service advisor meets with you. My advisor, Narek Petrossian, was courteous, knowledgeable and friendly to top. I could not ask for better service. Thank you again.

I just purchased my 5th X5 since 2004, this, new and updated version of the BMW X5 is sleeker, faster, hugs the road and is wonderfully comfortable. Gas mileage has improved to 20mph - really a superb vehicle all around.

I ALWAYS receive EXCELLENT service at Pacific BMW Glendale! Edgar and Arman I. take GREAT care of my mother and I! They are truly the BEST!

This place sells awesome cars. The best I've tried. Reasonable prices. Once u test drive any of the cars its like a dream car

Daniel did a fantastic job making sure the body work on my BMW was completed properly and on a timely basis. He went the extra mile for us and also provided us with pictures of the damaged parts of our vehicle. The vehicle does not look like it has been in an accident and looks as good as the day I bought it. BMW did the work for a great price and worked well with my insurance company.