I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism.
This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle.
I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity.
P.S.
I would also like to mention that the service department is also unmatched.
Thank you, All.
2017 Buick Enclave Premium Review
Steal of a Deal
by Bedrock from Las vegas, nevada
April 20, 2019
4
Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.4 (1930 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2017 Buick Enclave Leather Review
We really like the style, ride, and room it has.
by Happy Enclave owner from DeKalb Ill
March 16, 2019
5
We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway.
We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.4 (1930 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2017 Buick Enclave Leather Review
Best SUV I have owned
by RWKFirefighter from Elkhart, IN
February 14, 2019
5
This car met all my needs. AWD, Comfort. easy to get jn and out of, etc.
Choose white and very elegant looking. Gas mileage is good for size of car.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.4 (1930 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2017 Buick Enclave Leather Review
I love my suv.
by rockie from IMPERIAL Missouri
February 14, 2019
5
I was in accident in my Buick and didn't get hurt. so i went and bought another one. Its a nice drive and a good to take on a road trip.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Sold my beautiful 2015 Subaru Outback. It was a breeze !
by Long time Subaru owjer from DealerRater.com
December 3, 2018
4.4 (1930 reviews)
Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...
2017 Buick Enclave Convenience Review
Beautiful ride.
by Buick lover from Fort Myers, Florida
January 29, 2019
5
This car has lots of room and very nice styling. It has power and runs smoothly. We bought it used with 28,000 miles. It runs like a dream.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Our Excellent Adventure in Buying A Vehicle Online
by jb85396 from DealerRater.com
December 3, 2018
4.4 (1930 reviews)
We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.
2017 Buick Enclave Leather Review
Smooth ride
by Flamingo62 from Rio Ranch, NM
January 24, 2019
5
I have owned several SUV’s over the past 30 years...this is a super nice vehicle. I have the premium so it has tons of bells and whistles that i’m getting accostumed with...but it is sweet. I don’t have a long history with it as I just bought it but I am loving the room and handling.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
I love this place.. Best Car buying experience ever!!!!!
by JJ from DealerRater.com
December 3, 2018
4.4 (1930 reviews)
I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)
2017 Buick Enclave Leather Review
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
5
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Who Knew Car Buying Could Be So Easy?
by JPaul7168 from DealerRater.com
December 3, 2018
4.4 (1930 reviews)
I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!
2017 Buick Enclave Convenience Review
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
4
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
We found additional vehicles that are close to your year range.
by Ed and June Richardson from Hanover, Ontario, Canada
November 6, 2018
4.5 (57 reviews)
Broke down enroute to Ontario late Friday afternoon and towed 100 miles to Beaty Chev. Service was closed but sales were still there. Josh Griffin, Sales Manager and their receptionist went out of their way to accommodate us to arrange for service to be done Saturday morning as well as help us find a motel for the night. They also drove us to the motel and picked us up the next morning. Service manager, Ronnie arranged to have his mechanic check it out and discovered an air lock in the fuel line. We found it hard to believe that both service and sales could be so accommodating. Our only wish is that we could purchase our next vehicle from them. We would highly recommend anyone using this dealership as they were honest and as helpful as we have ever experienced. Once again thank you Beaty Chevrolet.
Ed and June Richardson, Hanover, Ontario, Canada
2019 Buick Enclave Essence Review
Satisfied all our wants and needs
by Jim from Nashwauk, Mn.
April 29, 2019
5
We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer
I have been going to West Chevrolet for going on 2 years to service my 2013 Silverado. I have been very happy with customer service and the vehicle services performed on my truck. The employees are always very friendly. The work is always done in a timely manner. The customer waiting lounge is also very comfortable, clean and nice. Total satisfaction. I will likely purchase my next vehicle here.
2019 Buick Enclave Essence Review
seats are the most uncomfortable hard metal sides
by rd1515 from buffalo ny
April 19, 2019
5
driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird
Professional and honest staff!!! They have really nice inventory
2015 Buick Enclave Leather Review
Luxurious leather with lighting accents that are c
by Hampuff from Fulton, MO
April 10, 2019
4
The room in this mid size SUV with third row seating is absolutely amazing. I'm 5'9" and I don't have to crouch down to move through the back area. I barely have to bend any further than I did in my minivan and that amazes me, I thought I'd be sacrificing a lot of room moving from a van to an SUV but that is not the case here. The only real complaint I have is that I purchased the 6 cylinder AWD and I think definitely go for the 8 cylinder if you have the option. You're going to break even in the gas mileage department and the extra power is noticeably worth it, in my opinion. All in all, I think Buick hit it out of the park with this ride!
Roger, my salesperson, was fabulous, as were Brett, the used car appraiser, and Duffy, the financial specialist. After finding the car we wanted, it took maybe 3 hours to finalize the deal, sign paperwork & drive off with our new/used car. Throughout that day, we were treated with respect & offered water, soft drinks...the facility was clean & quite professional. Men held doors open for people. People were greeted when they came in the door. The women’s bathroom was in pristine condition. Waiting area was quite clean. They even have privacy booths for people who need to work while waiting for service. And speaking of service, the service bays were virtually spotless, & the techs were relatively clean & pressed. All in all, quite professional.
2019 Buick Enclave Essence Review
I am now on my third Enclave.
by sailcat from Lutz Fl
April 7, 2019
5
As expected the best choice in a 3 row SUV.I have owned 2007;2011 and now 2019 Enclaves,this is my statement on this car.What else can be said.
If anyone is in need of a new vehicle or pre-owned. I suggest you visit these people. My buying experience started with a phone call to JC Denney. I explaind to him exactly what I was looking for. He had my Jeep and the color I requested within one day on the lot.
It was driven up from Atlanta by his mom. I knew exactly what I wanted and I was tired of going to other dealerships who were trying to sell me something, other than what I was looking for.
From there on, when my husband and I went to take a look at the vehicle, everything was perfect. Dustin Nadeau took us through the whole experience of explaining details about the Jeep to letting us drive the vehicle to closing the sale! Dustin you are the most honest and friendliest person I've ever met.
Thanks also, to the finance manager Tyler Forth who made the payment process so smooth, we we're out of there in a flash!
Every single one of the employees that we ecountered (from others I do not know the names of at this location), Kudos to all of you! Being in retail management for 25 years myself, this is a perfect example of how a business should be run.
No pushy sales tactics...just friendly genuine people and service. My husband will be looking for a new vehicle within the next year, and we will definitely go back to this location and have them help us select one especially for him.
Thanks to all the people who helped this buying experience be most enjoyable. You guys are phenomenal! We'll be back soon!
2015 Buick Enclave Leather Review
Very comfortable
by Schiff from perkiomenville
April 8, 2019
5
Love this car ...engine could have more pep and gas consumption could be better had a 2005 equinox with 6cyl , thst hsd more ger up snd go and the gas milage was decentz1 opp
I just bought a used 2016 chev from the crew at Jefferson city chev on Sat. dec 3,2016. During my several phone calls to and from I talked with Robbie, Keith, Scott and Charity. I am hard to please as I am negative to a sales pitch and I didn't get one at Jefferson. I spent 44 years of my life in the used car business {I didn't tell any of my friends at Jefferson} as it seems like one salesman will try to out sell the other.I am glad to say I ran into no sales gimmicks or no high pressure just good old boys as I have always tried to be. I bought the used car I was looking for for my wife, color and everything else. I guess I have said enough as I said I don't like a lot of pressure. I am sure the owner/owners are aware of their wonderful people. If you are looking for good people to deal with, don't hesitate to visit the good people at JEFFERSON CITY CHEV. Bill Teague Asheville N.C.
2019 Buick Enclave Essence Review
Quietest vehicle I’ve ever owned
by Not your grandmas buick from Mississippi
March 29, 2019
5
I love everything about this car! It is so comfortable and quiet. Easy to get into and out of. It meets all my needs. I love it more everyday! Definitely not your grandma’s car!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Buy a Car Without Leaving the House Review
Online Car Buying from Vroom
by chevygurl from DealerRater.com
December 3, 2018
4.2 (522 reviews)
Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!
2019 Buick Enclave Essence Review
Extremely comfortable and plenty of room
by Drpowell from Mena AR
March 28, 2019
5
This vehicle has meet all expectations! There is room for all the grandkids! And everyone is comfortable! Rides wonderful! Drives great! We are loving the new Enclave!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Buy a Car Without Leaving the House Review
Easy Peasey No-Haggle Experience!
by RJV4EVER from DealerRater.com
December 3, 2018
4.2 (522 reviews)
Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!
2019 Buick Enclave Essence Review
Most luxurious car I've ever owned.
by DeeDee from Fife, WA
March 12, 2019
5
Our son is 6'8, our 11 year old is already 5'4 and my husband is 6'3. So it was definitely the roominess of the inside, the moon roof, all that techie stuff I thought I wouldn't use, and our 11 year old loves sitting on the 3rd row seats; she's claimed that area for herself. Just so much crammed inside of this car for less money. Definitely a great buy
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Buy a Car Without Leaving the House Review
Pleasant Experience
by BobbyR1010 from DealerRater.com
December 3, 2018
4.2 (522 reviews)
I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.
2019 Buick Enclave Essence Review
Great redesign by Buick
by Ptaylor from Pittsburgh, Pa
February 21, 2019
5
I upgraded from a 2009 Chevy Traverse to the 2019 Avenir because my Traverse was totaled. The Enclave has a great new look inside and out and fun to drive but the new 9speed transmission is quirky at times and is an adjustment to get use to. I do love that you can turn AWD on and off and my gas mileage on average right now is about 2mpg better than my Traverse was. Today I got to try out the all wheel drive in some deep snow and it didn't skip a beat. I hope this Enclave is as reliable as my Traverse was which had 151k problem free aside from normal maintenance.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
I love this place.. Best Car buying experience ever!!!!!
by JJ from DealerRater.com
December 3, 2018
4.4 (1930 reviews)
I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)
2015 Buick Enclave Premium Review
Bad torque converters
by Kathomp from St. Louis, MO
March 14, 2019
3
After owning my car for 3 years my 2015 Buick Enclave started making strange noises like I was running over the warning bumps on the side of the road. Come to find out this is called shuddering. After 90,000 highway miles my car needed a new torque converter which cost $1400. After paying to get the new torque converter it took less than a month and 2,000 miles later and the car started making the shuddering noise and jerking again. I took it back to the same transmission repair shop and they replaced the torque converter again and also changed the transmission seals which was apparently another part of the initial problem. Needless to say this experience has dampened by enthusiasm for Buicks. I am now faced with the dilemma of trading my Enclave while it’s fixed with 106,000 miles and be upside down on my loan or risk the transmission going out down the line which I’ve read is a common problem with these cars due to their size and using the drivetrain meant for cars.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.