Used Buick for Sale in Knoxville, TN

I purchased a 2009 Lincoln MKX on May 6. We drove from Gray area to Knoxville 2x before we made our puchase. Both times we were able to look inside all vehicles, drive anything we were interested in, no pressure, very relaxing and pleasant experience. I drove my MKX home after a 30 minute process, with a full tank of gas, and lots of friendly smiles. The 30 day warranty applied to the MKX. 2 weeks later, the TPU case leaked terribly. Called and talked to claims, took the car to auto shop, got it repaired, and I myself have NEVER had such a great and easy car buying experience as I have at Doug Justus. A huge thanks to Hunter, Joseph, Jeff and the team for everything. Rick and Carolyn Hicks

Omg it's bluetooth, backup camera, roomy, power everything,. My boys love it. Can't wait to hook up my 12s. An put a lil bass in it..

doug justus crew emailed me back regarding a land rover i was very interested in. I called them. Unfortunality it was no longer available. They were very honest and answered all my questions. They were not pushy like most salesman and took the time to answer all my questions i was concerned about on other cars they had. I will make another trip there to see more of what they have available. They have very nice and clean cars and trucks. I like dealing with them. And very friendly customer service also.

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

Professional and honest staff!!! They have really nice inventory

The room in this mid size SUV with third row seating is absolutely amazing. I'm 5'9" and I don't have to crouch down to move through the back area. I barely have to bend any further than I did in my minivan and that amazes me, I thought I'd be sacrificing a lot of room moving from a van to an SUV but that is not the case here. The only real complaint I have is that I purchased the 6 cylinder AWD and I think definitely go for the 8 cylinder if you have the option. You're going to break even in the gas mileage department and the extra power is noticeably worth it, in my opinion. All in all, I think Buick hit it out of the park with this ride!

The very best car sales experience I have ever had, and at age 70, I've purchased many cars. Darrell Robinette, the sales manager, was the first person I contacted as the car was advertised on the internet and I live in Texas. Darrell gave me very accurate and detailed information about the car and then referred me to his sales associate, Bill Francis. Bill Francis did every single thing anyone could want when it comes to a professional sales person. He stayed in touch with me and my wife, pretty much on a daily basis, as we went through the process of purchasing the car. He was always available and helped through the sometimes frustrating maze of paper work when buying a vehicle from out of state. Bill made sure all the correct forms (there are a lot of them) were filled out and when we brought them to our local DMV, there were no problems. Thanks also to Sara McGill who assisted Bill with the paperwork. We love the car we purchased from Rice Buick GMC but it's even more special because of the wonderful people that work at that dealership.

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

Very pleasant experience for me being a single mom trying to find the right car for my kids and myself. We love our car. Thank you, Sean.

I own a "base" version of this vehicle. Base is figurative term with all ther stand features. Remote start, power everything, velvet like cloth seats, woodgrain trim and chrome. My vehicle is FWD and has zero issues performing in ther massive amounts of rain. The vehicle also supports generous ground clearance making unexpected hazards no issue. Extensive amount of storage is a bonus for active families.

I have purchased various vehicles from Ted Russell. I like to work with Douglas Peak. Douglas is the very definition of professionalism. This purchase had its challenges ( not at all a reflection of this facility ). With Douglas as my salesman I really wasn't too worried. With his help and the help of the sales managers Mark and Dag, this experience was as great as all of the previous experiences. I left happy , in my new vehicle. I will continue to purchase my vehicles from this dealership and I recommend anyone else to give them the opportunity. P.S. I would also like to mention that the service department is also unmatched. Thank you, All.

This car is not only beautiful, it is also very comfortable and a pleasure to drive. The navigation and back up camera are very helpful.

I have been going to West Chevrolet for going on 2 years to service my 2013 Silverado. I have been very happy with customer service and the vehicle services performed on my truck. The employees are always very friendly. The work is always done in a timely manner. The customer waiting lounge is also very comfortable, clean and nice. Total satisfaction. I will likely purchase my next vehicle here.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

As always the customer service was excellence. This visit was just for an oil change and tire rotation. My only criticism this time was the tires were low around 31-32 rather than the nominal 35 they should be. I know it wasn't as full service but if the tires were being rotated I kind of expect they would check the tire pressure and adjust back to nominal. It's the small things that truly differentiate quality service.....so I dropped a star on the scores.

I felt very comfortable sitting as a passenger and driver. It handled easily on the interstate and in town. It has all the extras that I need and are easy to access.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

Terrific job by all......................................;…;...............This is ridiculous to have to make a statement with 50 characters please correct this

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.

very good experience. Joe Aragon is definetly an asset to autonation. i will do more business with you guys, strictly because of Joe.

This car has exceeded all of my dreams for a new car. It is beautiful, quiet, has a comfortable ride and was a good bargain.

We had a great shopping experience with Harper Fiat. Our sales specialist Allen was very knowledgeable and more than accommodating to our time and needs. It was clear their obligation was to help with our decision making and not to push sales.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

I want to take this opportunity to recognize both Thomas Hickey and Chuck Renfro for their outstanding support and professionalism during my resent visit and purchase from Ted Russell Ford. When one buys a car that cost more then his first home (40 years ago) it takes patience on the part of the sales staff to ease concerns and resolve the apprehensions/unknowns that go along with a high valued purchase. Both Thomas and Chuck were extremely knowledge about the Ford Edge and went out of their way to provide assistance/training on every option available on the car. Thomas's help on reprogramming the dash board information was also greatly appreciated. Darryl (finance department) was very helpful in assisting me in securing the best financing option available to me. It is important to note that first impressions mean a lot sometimes and the buildings, vehicles and grounds were well maintained and considering the fact that a major road expansion project was ongoing on Parkside Rd .... that deserves special recognition. I strongly recommend that if anyone is looking to purchase a new/used Ford or other quality used car, they do their research and then take time to visit Ted Russell on Parkside for I am sure they will not be disappointed. I am sure (based on the service I received) that when service is needed, the Maintenance team will also be as helpful in finding/resolving any potential problems. I had them install a 2" trailer hitch and the work completed was as good as if it came right off the assembly line. Please convey my thanks to the staff for a job WELL DONE!

The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.

MY EXPERIENCE DESERVES 100 STARS!!! AS A FIRST TIME CAR BUYER THEY MADE THE BUYING PROCESS SUPER EASY. THEY GAVE ME A WARM WELCOME AT THE DOOR, THIS TEAMS SET BAR IS EXTREMELY HIGH FOR THEIR COMPETITORS, TO ALL THAT CAN READ THIS ARMENIA MOTORS IS THE PLACE TO GO!!! I DID A LOT OF WALKING BEFORE I CAME HERE AND I WISH I HAD CAME HERE FIRST IT WOULD SAVE ME TIME. NO ONE WILL PRESSURE TO BUY LIKE MOST DEALERS JUST ASK A QUESTION FREELY. THIS IS YOUR ONE STOP SHOP!!! THANK YOU ARMENIA MOTORS FOR MAKING ME PART OF YOUR FAMILY!!!! Thanks Jay

This is the best car I have ever owned I absolutely love the 2010 to 2016 model Buick LaCrosse they are worth every penny. I have owned and drove many different kinds of cars and I have to say Buick LaCrosse is my all time #1 favorite

Had my 6-month service (65,000 miles). Very prompt and quicker than expected in-and-out. I always wait for the service to be completed and enjoy the wait - very friendly atmosphere. I didn't buy my Tacoma here (2008 purchase) but have always had it serviced here. No high pressure on anything here. Way to go, Fox.

My husband recalled my saying that I would like a Buick for my next car. We found this and I really love it. The only drawback is I have difficulty working with the Map System built within the car, so I do not use it much. Super comfortable and accommodates both of us as my husband is much taller than I am. We have the tier 3, which has all the toys. I do wish they would go back to the full-size spare tire. What a pain to deal with a tire issue(s) two times!! The Blind Spot feature is worth the extra you pay.

Robert keene was great. He went through the process neat and clean. I would recommend him for a promotion.

Great car for travel. Lots of leg room , great on gas, would recommend for long trips or short jogs. seats fold down for hauling or up for seven passengers

We met with Troy when we had arrived on the lot and he couldn't have been more courteous. Unlike most other salespersons that we had dealt with at other dealerships, he actually listened to us about what we had needed and wanted and didn't try to "tell" us what we "needed" (Yea, I'm talking to you Mr. Overbearing salesperson at an undisclosed ford dealership in Lenoir City!) After we had found the right vehicle Troy and Jason went above and beyond to make the buying process as simple and painless as possible. Sadly, due to personal reasons, we weren't able to get the vehicle after all....... but Troy and Jason were empathetic and understanding to our situation. I would recommend this dealership and it's staff to anyone and when the time is right this will be the first place I come to look for my next vehicle.

I love the SUV the only issue is the instrument panel does not light up very well during the day, very difflicult to see especially for a senior., I saw one other review on the same issue of this SUV , took it in to the dealer and there is nothing they can do., has anyone else have this issue with the instrumental panel., Everything is black,

Neat, well maintained facility with good selection of used cars that the average person would buy. Website had photo of their immaculate shop. Also had photos and short bio of the two owners. This was first time I had seen this on a car site and was impressed. Travelled 140 mi. because they had exact vehicle I was looking for. Definitely worth checking out if you see a vehicle on their site you're interested in.

I bought this car new in 2007 and have had it ever since. It is a very smooth accelerating, comfortable car with adequate, zero to 60 in 9 sec., performance. It's reliability has been great, except for a problem I had last year with an "engine has reduced power" message, which turned out to be the car needed a new throttle body and accelerator sensors, but other than that, nothing major at all. I would recommend this car to anybody. Unfortunately, I don't like the new start/stop feature that GM is putting into Buicks now, so I will keep my Lucerne for as long as possible. My first choice now for a new car would be a Toyota Camry SE with the 2.5L 4 cyl engine and 8-speed automatic.

Had another wonderful experience at Cars Well recently while purchasing a new(er) Chevy Tahoe. Was in and out in no time, amazing customer service - very friendly and efficient. Thanks, guys!

It will be a reliable car to get back-and-forth to work And it has plenty of room for the grandbabies Add a nice luxury car for my husband and I to drive around and

I am following this up with a letter to Jimmy Brafford. Both my wife and I have a combined experience of 70 years, working in customer service for two large organizations. I have watched Russ and how he interacts with his service team. He is right on track for directing, training and coaching a good service effort. As for my own experience, the best way I can explain it is that I trust Russ. Mechanical problems are difficult at best. Russ has demonstrated his ability to be approachable and responsive to my service needs.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y