"The Best Automobile Service I've Ever Received"
November 6, 2018
I've had many cars and been around for a while and the car service and courtesy I've received from Holm Automotive and Chuck Loader are by far second-to-none; "THE BEST" car servicing I've ever received!!! I towed my "2006 Jeep Wrangler" behind my RV the previous day and when I went to drive the Jeep on the next morning, it was horrible!!! It was clanging and banging and screeching and crashing, I JUST KNEW I had ruined my transmission and transfer case!!! I googled a service repair station in Abilene, KS and from the reviews of Holm Automotive, I decided to 'creep the Jeep' into the station from Chapman, KS. and by the goodness and grace of God, I made it, driving in 2nd gear on I-70, on the shoulder, flashers going the whole way...it was BAD!!!. When I arrived, I realized this was a Chevy dealership, but, I couldn't drive that Jeep another mile. I walked in and immediately Chuck Loader greeted me with, "Good morning; I'll be right with you." I 'apologized' that I didn't have a Chevy :), but "would you be able to work on my Jeep?" I asked. "No problem," said Chuck. He pulled the Jeep into the shop, escorted me to the waiting area, offered me coffee & water, and stated the service technician would take a look and let me know what needed to be done. Chuck returned about 30 minutes later and informed me of the service required and that it could be done in 1-1/2 to 2 hours. I authorized the service and he offered me the use of the station's courtesy car to return to the RV park. Chuck called me a few hours later when the Jeep was repaired. I returned to Holm Automotive, where Chuck explained what was done, and that I shouldn't have any problems. Holm Automotive did a FANTASTIC job and my 10-1/2 year old Jeep runs like new!!! I am so thankful and appreciative for the wonderful service and courtesy I received at Holm Automotive. When the Jeep finally "gives up the ghost," my next vehicle is going to be a Chevy from Holm Automotive, and no matter where I am in the country, I'm coming to Holm Automotive to purchase it!!! Thank you so much for your assistance!!! You folks are THE BEST!!! Joyce Parker Topeka, KS